Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I have a PC with Windows XP, which I bought because my computer guru said to stay away from Vista. I read your column saying upgrading from XP to the new Windows 7 will be much more cumbersome than doing so from Windows Vista. So, what should I do now? Upgrade to Vista for a while so I can then move more smoothly to 7? Or wait, buy a separate Windows 7 computer in the fall, and just transfer my files and applications from the XP computer?

Putting budget considerations aside, I think the latter course would make more sense. The new machine with Windows 7 preloaded will probably give you smoother performance than one you upgraded twice to new operating systems in a matter of months. But, bear in mind that you will have to reinstall all your applications on the new Windows 7 computer, and that, depending on the terms of the applications’ licenses, you might even have to buy new copies. On the other hand, if you do the chain of upgrades, and don’t buy a new machine, you may be able to avoid this application problem, or at least much of it.

I appreciated your review of the Clickfree automatic backup drive. Does the backup it creates include the various folders and subfolders for data such as photos, or does it just create a huge single list?

The Clickfree software is primarily designed to back up, display and restore your files by their types — photos, music, text, email, spreadsheets, etc. Once it has performed a backup it lets you view and restore your files by these types. However, it will display the tree of all your folders and allow you to specify where it should search for these files. It also allows you to back up and restore entire folders, such as your My Documents folder, regardless of their contents. Detailed information, including a downloadable user manual, is available in the Support section of clickfree.com.

I am planning to buy one of the products you recently reviewed — a Western Digital My Book — and attach it directly to a port on my Internet router. Can I install antispyware and antivirus programs on the drive? If not, how will the data on this drive be protected?

Nothing is perfectly secure. The bad guys are clever, and you never say never. However, since this product isn’t an actual PC running Windows, viruses and spyware programs can’t likely run directly on it. Still, if one of your computers contains malicious software, and it can see the contents of the network drive, then the data on the drive could be endangered. I know of no way to install or run security programs on the drive. But the security software on your PC may protect the drive, if it is able to handle external drives across a network. Also, the firewall built into your network router will help. The product has some security measures built in, such as encrypting files when you use the optional feature that allows you to access the drive’s contents across the Internet.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

I saw your recent review of ICE, the emergency medical information app for the iPhone. But my iPhone is set up to require a passcode to get to the home screen and run apps. Is there any way to display emergency contacts before a person enters the passcode?

There are some apps that allow you to customize the wallpaper of your iPhone or iPod Touch by adding a few lines of text that can be seen before it’s unlocked. One, called Close Call, displays a red cross and, next to it, an emergency phone number, and one brief line about, say, a key allergy or medical condition. The app is free, and is from a company called Polka, at polka.com.

I installed VMware Fusion on my Mac so I can run a virtual Windows XP computer on the Mac. When in the virtual Windows environment, I use security software. If I have the Fusion program shut down completely when I am not using it, will my computer be vulnerable to Windows security threats?

The vast majority of viruses, spyware and other malicious software is designed to run on Windows and cannot run natively on the Mac’s built-in operating system. So, while you are wise to use security software in your virtual Windows PC, any malware it misses won’t be able to run when Fusion is shut down. While even a virtual PC can get real viruses, this faux PC just disappears when Fusion is shut down, and so does all its software, including viruses.

But simply because Windows-based malware can’t run on the Mac’s OS, that doesn’t mean you don’t have to be careful. You can still be tricked by false email and Web sites into giving up personal information.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

In the new version of Microsoft Office, I cannot find a “favorites” capability in the Open dialog box. In my older version, when I began to open a document, I had a box on the left called “Favorites” that I could invoke to find common file locations. Did they really kill this very useful feature?

No, but they changed the way you make it visible in Office 2007. You can get back your “Favorites” category by right-clicking the bar at the left-hand side of the Open dialog. From the menu that appears, click on “Add Favorites,” and your Favorites category should appear in the left-hand bar, and stay there.

If I have McAfee security software, do I need an antispyware program as well?

Everyone running a Windows computer, even a virtual Windows computer on a Mac, should have antispyware software. In some ways, spyware is a worse security problem than viruses, and can lead to identity theft.

McAfee has made many types and versions of security software over the years. Some, especially recent versions of the company’s comprehensive products, include antispyware protection. Check your version to make sure it includes this capability. If it doesn’t, you will either need to upgrade to a more comprehensive suite, or obtain a separate anti-spyware product.

When my friend put a Spike Jones CD of mine into his Mac to import it using iTunes, the CD was misidentified with an embarrassing title. What would cause such a thing to happen? Does iTunes go out to the Web looking for album names, instead of going by what’s on a disk?

Yes. Music programs like iTunes, and all its major competitors, can’t identify a disk directly. So they rely on online databases to identify CDs. Each CD contains a hidden code that the database providers quickly match up with their huge catalogs of CDs to provide the album title, artist, date, track list and other information. But, sometimes, especially when the CD is relatively obscure, the databases are wrong and yield erroneous information. When that happens, you have to type in the information by hand.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

I need some help sending videos to others. It seems that every video I try to send in various ways is always too large. I’ve tried to use a program that works with Outlook to compress the email attachment, but it’s always still too large. Is there a solution other than uploading them onto YouTube or something similar?

I suggest you try one of the services that specifically exist to transmit files that are too large for email. They typically work by having you upload the files to their servers, which, unlike YouTube, don’t expose them to the world. Seconds after you upload these files, your recipients receive an email that includes a specific link to the file you uploaded. The email is small because it includes only the link, not the file itself. The recipient clicks on the link, and the file is downloaded to his or her computer.

The service I use for this is called YouSendIt, and can be accessed at yousendit.com. It works in all the major Web browsers, and on both Windows and Macintosh computers. The company has a free plan that covers files of up to 100 megabytes in size, and allows each file to be downloaded up to 100 times, or up to a gigabyte of total downloads each month. For $10 a month, you get a maximum file size of two gigabytes, 500 downloads per file, and a monthly maximum limit of 40 gigabytes.

In my experience, YouSendIt works well. It can be used directly from within a browser, or via a small program called YouSendIt Express, that lives on your computer and handles large files faster than the browser version does. YouSendIt also offers an Outlook plug-in that can automatically route large downloads via the service rather than through regular email, though I haven’t tested this plug-in.

Our daughter is heading off to college this fall. She will be an art/graphic-design major, and the school recommended that she buy an Apple MacBook. I’m not sure if she should get what the college calls the “midlevel MacBook” or the “advanced MacBook.” The only differences are a slightly faster processor, a hard disk that is 40 gigabytes larger, and a “SuperDrive” for CDs and DVDs rather than a “Combo” drive. The price difference is $90. Which should we buy?

Either machine would be fine, and a lot depends on your budget, since college itself is of course very expensive. But I think, in this case, the extra $90 would be worth paying. This has nothing to do with the processor speed, which she probably wouldn’t even notice. But, if she is going to be creating a lot of graphics files, which can be large, the extra hard-disk space could be important.

The same goes for the CD/DVD drive options. The “SuperDrive” is Apple’s term for a drive that can create both DVDs and CDs, while the “Combo” drive can create only CDs. (Both drives can play both types of disks.) For someone who is producing large files, the ability to create DVDs can be handy, since DVDs have much higher capacities than CDs.

My laptop has been infected by rogue viruses, posing as antispyware programs, that I can’t get rid of. When I go on Google, I find a number of sites that claim to offer free software that will get rid of them, but I am reluctant to download anything onto my machine from a source that I am not sure of. What’s a reliable program that will do that job?

I would immediately buy a genuine, legitimate commercial antispyware program, install it and run it. The best ones I know of are Spyware Doctor by PC Tools, at pctools.com, and Spy Sweeper from Webroot, at Webroot.com. Each costs $30, but that price can save you a lot of heartache.

You can find Mossberg’s Mailbox, and my other columns, online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

I have moved from a PC to the iMac. In the Windows environment, I felt a need to run utilities to clean out the registry and defragment the hard disk frequently. Is this also needed on the iMac? If so, what programs are recommended?

The Mac operating system, called OS X Leopard, doesn’t include a registry, which is a feature of Windows that holds information that programs need to operate properly. So there’s no need to clean or maintain any registry on a Mac.

Mac hard disks, like those on Microsoft (MSFT) Windows computers, can get fragmented — a condition in which parts of files are so scattered around on the disk that the disk runs slowly. However, the operating system has some under-the-covers features that generally obviate the need to run a defragmentation utility. In fact, Apple (AAPL), which calls defragmenting a disk “optimizing” it, flatly claims that “You probably won’t need to optimize at all if you use Mac OS X.” There are some Mac defragmentation utilities, but I don’t believe you will need them unless you have large numbers of extremely large files and almost no free disk space.

My son’s computer frequently gets infected with adware, pop-ups. Recently it was hit with a continuing pop-up ad called VirusHeat that touted itself as a solution to the computer’s problems. When I paid for VirusHeat, the problems went away. Is it legitimate?

According to numerous reports on the Web, including some from security companies, VirusHeat is a form of malicious or misleading software. It falls into a category that attempts to scare people into thinking their computers are badly infected, or exaggerates any problems you may have. This is a common tactic now used by creators of malware.

Some of these fake or misleading “security programs” may be designed merely to make you pay. Others may even be designed to install the very kinds of viruses, spyware or adware that they claim to fight.

I have updated to a new PC. My data are on a floppy disc. There is no floppy disc drive on this new computer. How can I transfer my data?

For around $25, you can buy an external floppy disk drive that plugs into a new PC using its standard USB port. If you do so, and connect it to the new PC, you should be able to copy your data to the new computer’s hard disk.

• You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital web site, http://walt.allthingsd.com.

I want to buy a new ultralight laptop for travel. Few are available with Windows XP, which I would prefer. If I get a Vista machine, will I have compatibility issues with transferring files back and forth between it and my older laptops, both of which have XP operating systems and MS Office 2003?

Your Microsoft (MSFT) Office files, and other standard files, such as photos, songs and PDF documents, should all be compatible with both Vista and XP. While Vista has compatibility problems with some programs and some hardware, in my tests I have never found that Vista caused compatibility problems with standard, common types of files.

I plan to install Windows XP on my Apple (AAPL) iMac using Boot Camp. Whenever I am using the Windows side of the machine, I plan to shut off access to the Internet — no Web browsing or email. I even intend to unplug my wireless base station. Will this protect me from getting the Windows viruses?

Well, that’s a drastic plan, but it will probably work, since most viruses and other malicious software are acquired via email or Web sites. However, by cutting yourself off from the Internet, you may make your computer less useful while running Windows. Many programs have Internet components, and those that run locally often download new versions and features over the Internet. Plus, Microsoft distributes updates for Windows and Office using the Internet, including security fixes. For those reasons, it might be more effective to install security software on the Windows portion of your Mac and leave the Internet connection on.

I have a relatively new PC with Windows Vista. Typically, I may have five or six programs running at the same time, sometimes with multiple documents open in each one, and I like to leave my PC this way. However, I’ve noticed that every few weeks or so, Vista has an annoying tendency to restart my PC when I’m away from it, and I see a message that “Your computer was restarted to finish installing updates.” Is there any way to prevent or minimize this?

Yes. In the settings for Microsoft’s automatic update service, called Windows Update, the recommended option is to automatically download updates and install them. The second step, installing the updates, can lead to a restart. But you can change the settings to minimize or eliminate the annoyance this causes.

You can choose a specific schedule for installing the updates at a time when you won’t be interrupted. Or, you can choose an option called “Download updates but let me choose whether to install them.” A third option is called “Check for updates but let me choose whether to download and install them.” You could opt out of the update program, but that could leave your PC vulnerable to malicious software.

These options can be found by opening the Windows Security Center, then clicking on “Windows Update” at the upper left. Then, in the next window, click on “Change settings” in the left column. Similar settings are also available in Windows XP, by opening the Security Center and clicking on “Manage Security Settings for: Automatic Updates.”

• You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

We are connected to Comcast (CMCSA) cable and use no antennas. Will we need one of the government-subsidized converter boxes next February?

Not if you are using a cable set-top box, like the vast majority of cable customers. If you are one of the minority of cable households whose TVs use an internal cable tuner, you may need a converter box. To be sure, contact your cable company or TV manufacturer.

In your laptop buying guide last week, you recommended buying a machine equipped for the “n” type Wi-Fi of wireless router. I was under the impression that this has not yet been standardized. Is that wrong?

The engineering committee that has been debating the standard for years has not yet completed its work, but the market has simply moved ahead on its own. This new, faster version of Wi-Fi is being built into routers, computers and other devices by nearly every major manufacturer. In my limited tests, I have found no compatibility problems, and it is backwards compatible with the older “g” and “b” standards.

Is the Mac immune to viruses? If not, do you have a recommendation of the type of antivirus software one should procure and load onto a Mac?

No personal computer or personal computer operating system of which I am aware is “immune” to viruses, spyware or other malicious software. That includes Apple’s (AAPL) Macintosh and its operating system, Mac OS X Leopard. Hackers have demonstrated the ability to invade the Mac. However, there are only a handful of viruses or other malicious programs for the Macintosh that have successfully spread beyond the lab. And these have harmed only a small number of actual users.

Of the well over 100,000 known viruses, spyware programs and other malicious software applications that are about in public, all but this handful are written to run on Microsoft (MSFT) Windows, and cannot operate on the Macintosh OS. For that reason, I don’t believe Macintosh owners need security software, unless they install and run Windows on their computers. If they do run Windows, Mac owners are well advised to purchase and install Windows security software to protect the Windows portion of the machine.

Having said that, I do not mean that Mac owners should be blind to security threats that don’t involve viruses or spyware. Just like Windows users, Mac users can succumb to what is called “social engineering” — scams and schemes that operate via email and Web sites that are often authored by crooks but made to look official. So, like Windows users, they must be on their guard.

You can find Mossberg’s Mailbox, and my other columns, online free at the All Things Digital web site, http://walt.allthingsd.com.

Apple makes beautiful hardware, and, in my experience, it runs Windows quite well. In fact, the mouse and keyboard problems you cite are easily overcome, since you can plug almost any USB keyboard and mouse made for Windows into a Mac and they will work fine, right-mouse button and all.

However, what makes a Mac a Mac is primarily Apple’s OS X operating system, and the software Apple bundles with it, the iLife suite. If you don’t intend to use that, I don’t see much point in buying an Apple computer. You won’t get the advantage of the Mac’s lack of viruses and spyware, which stem from the operating system, not the hardware. And you can buy a Windows computer for less than the least expensive Mac.

In my view, the main value of the Mac’s ability to run Windows is that it allows Apple owners to use the few Windows programs they require or prefer that lack Mac equivalents, while primarily running the Mac operating system and programs designed for it.

How can one send an email to a group of people without all of their individual email addresses showing?

The most common method is to put your own email address in the “To” field and the names of all the recipients in the “Bcc” field, which is designed to be invisible. There’s always a danger someone quickly scanning just headers will decide not to read the email, since it isn’t addressed to her, but most email veterans understand the technique.

Is there a way to regain the traditional drop-down menus and other interface items in the new, redesigned Microsoft Office 2007?

There is at least one third-party add-in program designed to do this, but I haven’t tested it. It’s called Classic Menu for Office 2007, and can be found at www.addintools.com.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com

I bought a Compaq Presario notebook that came with many games that I don’t use. Can I increase the available memory by deleting all of the games?

You can increase the disk storage space that’s available to you by deleting the games, which take up room on your hard disk. But that isn’t the same as increasing “available memory.” Memory is the capacity of the computer to manage data at any one moment, and it is governed by the random-access memory, or RAM, inside the machine. Unless any of the games, or some game-launching programs, are automatically loading into memory when your PC starts up, the games aren’t wasting memory, just disk space. Getting rid of the games is still a good idea, but don’t try to do so by simply deleting them, as you would a file. You should do it by properly uninstalling them using the Windows uninstaller control panel, which is called “Add or Remove Programs” in Windows XP, and “Programs and Features” in Windows Vista.

I plan to buy an Intel-based Mac. I will need to run some Windows software for school. If I use Parallels to run Windows and the Mac operating system simultaneously, and someone does happen to get me with a Windows virus, can that migrate over to the Macintosh side of my computer?

First of all, I can’t stress enough that anyone running Windows, on any hardware — even an Apple computer — should obtain, install and run Windows security software, including antivirus and antispyware software. I do so, not only on my physical Windows computers, but on the virtual Windows computers that run on my Macs via Parallels. Even if you are using Apple’s own Boot Camp solution for running Windows on a Mac, which doesn’t allow the two operating systems to run simultaneously, you should be running security software on the Windows side. Such security software is primarily intended to protect the Windows environment on a Mac. It is unlikely that a Windows virus could migrate onto the part of the computer controlled by the Mac operating system, and even if it did, it couldn’t run there if it was written strictly for use in Windows. It could run only in the faux Windows computer created by Parallels. However, the people who write malicious software are relentless and creative, and it’s impossible to rule out anything they might try, or do. There is one danger to your Mac in this scenario. Parallels includes an optional feature that allows Windows, and Windows programs, to access folders and files on the Mac side of the machine. If you turn on this file-sharing feature, and if you get a virus whose purpose is to delete or corrupt files, it could attack these Mac files, because Windows has access to them. So, for maximum security, I’d advise that you leave this feature off. But, even if you do so, you should still obtain, install and use Windows security software for use when running Windows.

In your column last week about the Ooma device that gives you free domestic phone calls over the Internet, you mentioned that, until the product goes on sale in September, the company is giving away 1,500 free models, but only to people who have been given a special token by existing owners. Can I get one of your tokens?

Sorry, even if I had been sent enough tokens to fulfill the numerous requests I got, I couldn’t fulfill them. I am sending my few tokens back to the company, along with the Ooma gear I was lent for my testing. For ethical reasons, I don’t keep the products companies lend me for review, or take anything of value from them, including tokens entitling people to get a $399 product free of charge. Nor can I help the numerous other readers who asked me to get them on Ooma’s free distribution list.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about using Microsoft programs on the Apple iPhone, dividing software between a Mac and a PC and finding a video-conferencing service compatible with both operating systems.

Will the new Apple iPhone be able to open and edit Microsoft Word documents? Will it be able to synchronize calendar and contact entries with Microsoft Outlook?

These and many other questions I received about the iPhone are good ones. But they can’t be answered yet. The iPhone won’t be on the market until June, and its software isn’t complete. Apple did say the phone would be able to synchronize calendar and contact entries with Windows computers, but didn’t specify which Windows programs would be supported. As for Word documents, Apple said nothing about this, but I wouldn’t rule it out. And remember, as with the iPod, the iPhone will be upgradeable with new features through Apple’s iTunes program.

I am a Windows user who would like to buy a Macintosh but still keep my PC and work in both systems. Is there any way to avoid bankrupting myself by buying the same software on both systems?

Sure. Just use the machines for different purposes, and keep each stocked only with the software for those purposes. For instance, because it suffers from essentially no viruses and spyware, you might use the Mac for Web surfing and emailing — through its excellent built-in software — and dedicate the older Windows machine to software that’s available only on Windows, or where the Windows version beats the Mac version, such as Quicken.

The Mac comes with a much richer collection of bundled software than a typical Windows PC does. For instance, its included iLife suite includes photo, video, music, Web-site creation and DVD-burning software that are hard to match on Windows, even if you spend extra. The new Windows Vista closes this gap some, but not completely. And the Mac has lots of nice little touches. For instance, without any additional software, a Mac can save any document or Web page as an Adobe PDF file, readable by any computer.

On the other hand, Windows offers many more niche or specialty programs, such as small-business software, and programs such as WordPerfect and Microsoft Access that some businesses and professional firms rely upon. And Windows kills the Mac on games.

The only software you might need to replicate on both platforms is Microsoft Office, which comes in versions for both. You can buy the Mac version for about $150.

I have just become a grandmother, but my granddaughter is a continent away. I would love to use Web cams to watch my granddaughter grow up, but my computer uses Windows and my daughter uses an Apple. Any suggestions for a video service that is compatible with the two systems?

Yes. Try SightSpeed, a very nice video-conferencing service that works on both Windows PCs and Macs. It can be downloaded at www.sightspeed.com.

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Because of the volume of e-mail I receive, I can’t routinely answer individual questions by e-mail, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.

• Write to Walter S. Mossberg at mossberg@wsj.com