I am a Palm Treo user and would like to get an iPhone for the apps. But I have tried the virtual keyboard on the iPhone in the store and hate it. Is there a stylus you can use for better accuracy, or some software trick?

I don’t know if they improve accuracy, but there are several stylus brands made for the iPhone and iPod Touch. They are aimed at making typing easier, especially if you have long nails or are wearing gloves. One example is the Pogo, a $15 iPhone stylus from a company called Ten One Design, at tenonedesign.com.

In addition, there are several iPhone apps that attempt to help typing accuracy by allowing you to compose emails, text messages and Twitter posts using a wide, landscape keyboard rather than the narrower standard keyboard. You type your message in these apps, and then the app sends them to the iPhone’s email program for transmission. One that I have used is called TouchType. It works with email and Twitter, and costs 99 cents.

Another interesting solution is a free app called ShapeWriter, which lets you type by sliding your finger along a keyboard to connect the letters in words. You never have to lift your finger until you are done with a whole word. Messages you compose in ShapeWriter can be saved as notes or shipped to the email program for sending.

Finally, I should note two things about typing on an iPhone. First, it’s difficult to know if you’ll be comfortable with it from just a few minutes in a store, because it usually takes a few days to master. Second, some people won’t ever find it acceptable, and these folks should choose a phone that has a physical keyboard.

In your review of the new version of the Safari Web browser, you said some Web sites were publishing methods for undoing some of the changes in it that you criticized. Can you explain how I can do that?

There are two methods for changing Safari 4 so it looks and works more like the previous versions, while retaining its faster speed. One method involves typing techie commands into the computer. But, for mainstream users, I recommend another: downloading a new free utility called Safari 4 Buddy. It’s available at swoon.net/site/software.html.

Safari 4 Buddy allows you to just check off buttons that can change the placement of tabs in Safari 4 so they’re under the toolbars, rather than at the top of the screen, and restore the blue page-loading progress bar that Apple killed. It also permits users to change other settings Apple omitted from the browser’s Preferences menus. I have tested it and it works.

However, this utility works only on the Mac version of Safari 4. I don’t know of any way to make these changes in the Windows version. Also, there’s no guarantee that Apple won’t make future modifications to the browser that might reverse any customizations Safari 4 Buddy makes.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Last week, when you wrote about the ChaCha cellphone search service, you didn’t say how they make money. Are they collecting phone numbers from customers so they can send spam text messages, or sell the numbers to others who will do so?

ChaCha allows you to ask any Web-searchable question, by speaking it or texting it over a mobile phone, and then it sends you the answer via text message. The company charges consumers nothing, but says it is hoping to make money by striking deals with cellphone carriers to incorporate the ChaCha service into their current 411 phone-number look-up services. Also, it hopes to eventually include ads in the text message answers it provides.

In addition to the message that includes the answer, ChaCha sends you a message saying it is working on your request and restating your question, so you can see if it understood you correctly. It also sends an introductory text message to first-time users and occasional tips on how to use the service. Scott Jones, ChaCha’s chief executive, asserts that “we do not spam” and “we never make phone numbers and/or email addresses available to others.” He said the company is updating its privacy policy to make that clearer.

We have DSL service. I use several Web-based applications, one of which is online backup, and my husband is concerned that they degrade his use of the Web, which includes creating Web sites. I contend that that is like saying turning on one light bulb is using too much electricity, that two people on one DSL line aren’t using up too much bandwidth. Who is right?

Every situation differs, depending on exactly which programs you are each using, how you have them set, whether you are using them simultaneously, and how fast your DSL connection is. However, in general, your husband is correct that it is possible for heavy Internet usage on one computer in a home to slow down Internet speeds on another.

This is especially true with something like online backup, because it relies on your DSL account’s upload speed, which is typically far slower than the download speed. If your online backup program is trying to push a bunch of files over a slow upload connection, while he is in another room trying to upload new versions of a Web site over the same narrow upload pipe, it could affect the speeds he gets. You might try coordinating or staggering those online activities that involve heavy uploading. Normal Web surfing or emailing shouldn’t require any such coordination.

I am thinking about purchasing a Dell (DELL) XPS One all-in-one desktop, but I have one question. Does the Dell’s built-in TV tuner require any extra attachments to watch TV right out of the box?

You can watch over-the-air stations and analog basic cable stations right out of the box, without added equipment. However, you may want to connect a small desktop antenna to improve reception, which is what I did when I tested this machine. To use the XPS One with digital or premium cable or satellite stations, you would have to connect it to a cable or satellite receiver, just as most people do with their TV sets. This requires the use of an adapter that comes with the machine.

• You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital web site, http://walt.allthingsd.com.