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	<title>Mossberg&#039;s Mailbox &#187; surf</title>
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		<title>How Does ChaCha Make Money?</title>
		<link>http://mailbox.allthingsd.com/20080501/how-does-chacha-make-money/</link>
		<comments>http://mailbox.allthingsd.com/20080501/how-does-chacha-make-money/#comments</comments>
		<pubDate>Thu, 01 May 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[ads]]></category>
		<category><![CDATA[analog]]></category>
		<category><![CDATA[answer]]></category>
		<category><![CDATA[antenna]]></category>
		<category><![CDATA[application]]></category>
		<category><![CDATA[backup]]></category>
		<category><![CDATA[bandwidth]]></category>
		<category><![CDATA[cable]]></category>
		<category><![CDATA[carrier]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[ChaCha]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[files]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[question]]></category>
		<category><![CDATA[Satellite]]></category>
		<category><![CDATA[spam]]></category>
		<category><![CDATA[speed]]></category>
		<category><![CDATA[surf]]></category>
		<category><![CDATA[text message]]></category>
		<category><![CDATA[TV]]></category>
		<category><![CDATA[upload]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20080501/how-does-chacha-make-money/</guid>
		<description><![CDATA[Walt Mossberg answers questions about the ChaCha cellphone search service, sharing bandwidth and the Dell XPS One all-in-one desktop.]]></description>
			<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<hr />
<p class="question"> <em>Last week, when you wrote about the ChaCha cellphone search service, you didn&#8217;t say how they make money. Are they collecting phone numbers from customers so they can send spam text messages, or sell the numbers to others who will do so?</em></p>
<p class="answer"> ChaCha allows you to ask any Web-searchable question, by speaking it or texting it over a mobile phone, and then it sends you the answer via text message. The company charges consumers nothing, but says it is hoping to make money by striking deals with cellphone carriers to incorporate the ChaCha service into their current 411 phone-number look-up services. Also, it hopes to eventually include ads in the text message answers it provides.</p>
<p>In addition to the message that includes the answer, ChaCha sends you a message saying it is working on your request and restating your question, so you can see if it understood you correctly. It also sends an introductory text message to first-time users and occasional tips on how to use the service. Scott Jones, ChaCha&#8217;s chief executive, asserts that &#8220;we do not spam&#8221; and &#8220;we never make phone numbers and/or email addresses available to others.&#8221; He said the company is updating its privacy policy to make that clearer.</p>
<p class="question"> <em>We have DSL service. I use several Web-based applications, one of which is online backup, and my husband is concerned that they degrade his use of the Web, which includes creating Web sites. I contend that that is like saying turning on one light bulb is using too much electricity, that two people on one DSL line aren&#8217;t using up too much bandwidth. Who is right?</em></p>
<p class="answer"> Every situation differs, depending on exactly which programs you are each using, how you have them set, whether you are using them simultaneously, and how fast your DSL connection is. However, in general, your husband is correct that it is possible for heavy Internet usage on one computer in a home to slow down Internet speeds on another.</p>
<p>This is especially true with something like online backup, because it relies on your DSL account&#8217;s upload speed, which is typically far slower than the download speed. If your online backup program is trying to push a bunch of files over a slow upload connection, while he is in another room trying to upload new versions of a Web site over the same narrow upload pipe, it could affect the speeds he gets. You might try coordinating or staggering those online activities that involve heavy uploading. Normal Web surfing or emailing shouldn&#8217;t require any such coordination.</p>
<p class="question"> <em>I am thinking about purchasing a Dell (DELL) XPS One all-in-one desktop, but I have one question. Does the Dell&#8217;s built-in TV tuner require any extra attachments to watch TV right out of the box?</em></p>
<p class="answer"> You can watch over-the-air stations and analog basic cable stations right out of the box, without added equipment. However, you may want to connect a small desktop antenna to improve reception, which is what I did when I tested this machine. To use the XPS One with digital or premium cable or satellite stations, you would have to connect it to a cable or satellite receiver, just as most people do with their TV sets. This requires the use of an adapter that comes with the machine.</p>
<ul>
<li>You can find Mossberg&#8217;s Mailbox, and my other columns, online for free at the new All Things Digital web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</li>
</ul>
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		<title>Surfing the Web on a Television Set</title>
		<link>http://mailbox.allthingsd.com/20070816/surfing-the-web-on-a-television-set/</link>
		<comments>http://mailbox.allthingsd.com/20070816/surfing-the-web-on-a-television-set/#comments</comments>
		<pubDate>Thu, 16 Aug 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[Ethernet]]></category>
		<category><![CDATA[Explorer]]></category>
		<category><![CDATA[game console]]></category>
		<category><![CDATA[keyboard]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Lenovo]]></category>
		<category><![CDATA[Mac Mini]]></category>
		<category><![CDATA[MSN]]></category>
		<category><![CDATA[Nintendo]]></category>
		<category><![CDATA[remote control]]></category>
		<category><![CDATA[Safari]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[surf]]></category>
		<category><![CDATA[ThinkPad]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Wii]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[wireless]]></category>

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		<description><![CDATA[Walt answers questions about surfing the Internet on a television set, the security of Apple's Safari Web browser for Windows computers, and the cost of AT&#38;T's wireless service for laptops.]]></description>
			<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about surfing the Internet on a television set, the security of Apple&#8217;s Safari Web browser for Windows computers, and the cost of AT&amp;T&#8217;s wireless service for laptops.</p>
<hr />
<p class="question"> <em>Can you recommend a device that would allow me to surf the Web on a bedroom television connected via Ethernet and to control the device via a wireless keyboard or remote control?</em></p>
<p class="answer"> Perhaps the most direct approach would be to buy the MSN TV 2 device from Microsoft that is specifically meant for browsing the Web on a TV from a distance and can be used with Ethernet. It costs $200, plus a monthly fee, comes with a wireless keyboard and remote, and can be ordered at msntv.com.</p>
<p>A second option would be to buy a small computer with a wireless keyboard and hook it up to the bedroom TV instead of to a computer monitor. For instance, I have surfed the Web this way using a tiny $599 Mac Mini computer from Apple, which comes with a wireless remote and accepts almost any wireless keyboard, though it doesn&#8217;t come with one. There are numerous Windows computers that could do the same, and many cost less, though most are larger.</p>
<p>Another method would be to use a game console capable of surfing the Web, even if you have no intention of playing games. These are made to work with TV sets, and some can use a wireless keyboard and/or wireless controller to do the job. For instance, the $250 Nintendo Wii game machine has an optional Web-browsing function.</p>
<p class="question"> <em>Apple has released a Windows beta version of Safari. Is it any safer to use than Microsoft&#8217;s Internet Explorer?</em></p>
<p class="answer"> It&#8217;s too early to tell, as the Windows version of Safari is still in beta and is very new, to users and hackers alike.</p>
<p>Certainly, operating in Windows will make Safari much more vulnerable to attack than it is on the Macintosh operating system, if only because the writers of malicious software aim their firepower overwhelmingly at Windows. While Internet Explorer is hardly impregnable, it has become safer over the years, and Microsoft certainly has much more experience battling Windows security issues than Apple does. Apple has already issued some security updates for this new version of Safari and will undoubtedly have to keep issuing more to keep ahead of the bad guys.</p>
<p class="question"> <em>I am thinking of buying a ThinkPad laptop from Lenovo with AT&amp;T BroadbandConnect. Do I still need to buy some sort of card from AT&amp;T and insert it into the laptop, and must I pay a subscription fee to them?</em></p>
<p class="answer"> No, and yes. The laptop likely has the modem for AT&amp;T built in, so you can connect to the Internet via AT&amp;T&#8217;s cellular network without buying an external card. However, the service isn&#8217;t free. You can&#8217;t use it without a subscription, which typically runs $60 a month.</p>
<p><em>You can find Mossberg&#8217;s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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