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	<title>Mossberg&#039;s Mailbox &#187; Sprint</title>
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	<link>http://mailbox.allthingsd.com</link>
	<description>from The Wall Street Journal</description>
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		  <title>All Things Digital</title>
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		<title>Running the Treo's OS on the Pre</title>
		<link>http://mailbox.allthingsd.com/20090610/running-the-treos-os-on-the-pre/</link>
		<comments>http://mailbox.allthingsd.com/20090610/running-the-treos-os-on-the-pre/#comments</comments>
		<pubDate>Wed, 10 Jun 2009 23:14:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[backup]]></category>
		<category><![CDATA[camera]]></category>
		<category><![CDATA[Classic]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[external drive]]></category>
		<category><![CDATA[HotSync]]></category>
		<category><![CDATA[iCal]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[MotionApps]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[operating system]]></category>
		<category><![CDATA[OS]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[Pre]]></category>
		<category><![CDATA[Pre Feature]]></category>
		<category><![CDATA[programs]]></category>
		<category><![CDATA[smart phone]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Time Machine]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[Web site]]></category>
		<category><![CDATA[webOS]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20090610/running-the-treos-os-on-the-pre/</guid>
		<description><![CDATA[Walt answers readers' questions on the Palm Pre operating system, whether the Pre can be used as a modem, and more.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<hr />
<p class="question">I am a longtime Palm user and am wondering if the new Palm Pre smart phone can run all the Palm OS programs I have become used to on my Treo.</p>
<p> The Pre is a clean break with Palm&#8217;s former operating system and previous hardware, and was designed as a platform for a new generation of software programs, or apps. It uses a new operating system called webOS, which wasn&#8217;t built to run old Palm OS programs.</p>
<p>However, there is a $30 program called &#8220;Classic&#8221; by a company called MotionApps (<a href="http://www.motionapps.com">motionapps.com</a>) that emulates the old platform and makes your sleek new Pre look and work like an old Palm device. It is intended to allow older programs to run on the Pre inside this virtual environment created by Classic. I haven&#8217;t tested it with older third-party programs and so I can&#8217;t say how well they work in this emulation mode.</p>
<p>But there are some caveats to this method. First, not all old Palm programs will run inside the Classic environment, or at least run well. The company lists those certified to work well on its Web site. Second, the old apps can&#8217;t activate certain features of the Pre, such as the camera. Third, Classic&#8217;s maker says it hasn&#8217;t yet figured out how to sync the old apps with a computer using Palm&#8217;s old, familiar HotSync process.</p>
<p class="question">Can the Palm Pre be used as a modem for my laptop?</p>
<p> Sprint, the carrier that is launching the Pre, says the answer to this question is no. The company says its data plans for the Pre don&#8217;t permit that scenario.</p>
<p class="question">I use Time Machine for my Mac, but I would also like the belt &#038; suspenders security of manually backing up my invaluable iCal data on an external hard drive. How would I do that?</p>
<p> It&#8217;s easy. Just go into iCal&#8217;s File menu, select &#8220;Back up iCal&#8230;&#8221; and you can save a copy of your calendar to any drive connected to your computer, or even to any computer or external drive on a network, or over the Internet, that your Mac can access. To restore your calendar, just go to the same menu, but this time select &#8220;Restore iCal&#8230;&#8221; and then select your backup file.</p>
<ul>
<li>You can find Mossberg&#8217;s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, <a href="http://walt.allthingsd.com">http://walt.allthingsd.com</a>.</li>
</ul>
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		<item>
		<title>Transferring a Windows Media Music File to iTunes</title>
		<link>http://mailbox.allthingsd.com/20081015/transferring-a-windows-media-music-file-to-itunes/</link>
		<comments>http://mailbox.allthingsd.com/20081015/transferring-a-windows-media-music-file-to-itunes/#comments</comments>
		<pubDate>Thu, 16 Oct 2008 02:48:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[CD]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[copy-protected]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[format]]></category>
		<category><![CDATA[interface]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[laptop computer]]></category>
		<category><![CDATA[music file]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[online store]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[photo]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[SIM card]]></category>
		<category><![CDATA[SP3]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Windows Media]]></category>
		<category><![CDATA[Windows Media Player]]></category>
		<category><![CDATA[Windows XP]]></category>
		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20081015/transferring-a-windows-media-music-file-to-itunes/</guid>
		<description><![CDATA[Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

 Is there a way to transfer a Windows Media music file to iTunes?
 If the Windows Media file is copy-protected, typically because you bought it from an online store [...]]]></description>
			<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<hr />
<p class="question"> <em>Is there a way to transfer a Windows Media music file to iTunes?</em></p>
<p class="answer"> If the Windows Media file is copy-protected, typically because you bought it from an online store that copy-protects its music, iTunes cannot import or play it. However, if it is unprotected, which is typical for files you created from your own CDs using Windows Media Player, iTunes can import the file and automatically convert it into a format it can use.</p>
<p class="question"> <em>I would like to purchase an iPhone, but run it on the Verizon network. I realize that AT&#038;T has an exclusive at this time, but is there a way to do this on the secondary market?</em></p>
<p class="answer"> No. The radio inside the iPhone is incompatible with the network technology used by Verizon and Sprint. That cannot be changed by hacking the software, or replacing the SIM card in the phone.</p>
<p class="question"> <em>I need to buy a new laptop computer and am wondering if you think Vista is wise at this point or should I still stick with Windows XP if I can find it? I only do emails, browsing the net and some downloading of music and photos. I am retired and don&#8217;t know much about computers.</em></p>
<p class="answer"> Vista easily handles the tasks you want to do, but it will require heftier hardware to work at acceptable speeds, and, assuming you are used to working with XP, Vista will require you to learn some new things. If you buy XP, you can get away with a more modestly equipped computer, and you will be working with a more familiar interface. So, in your particular situation, I would suggest an XP machine. But I urge you to make sure it gets upgraded to the latest revision, called SP3, which bolsters the security of XP, so it is closer to that of Vista. Depending on your setup, this upgrade may be delivered automatically by Microsoft, but you may have to agree to accept it.</p>
<p>You can find Mossberg&#8217;s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<item>
		<title>Putting a Computer in Hibernation</title>
		<link>http://mailbox.allthingsd.com/20071227/putting-a-computer-in-hibernation/</link>
		<comments>http://mailbox.allthingsd.com/20071227/putting-a-computer-in-hibernation/#comments</comments>
		<pubDate>Thu, 27 Dec 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[cellular]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[hard disk]]></category>
		<category><![CDATA[hibernation]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[LED]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[MacBook]]></category>
		<category><![CDATA[modem]]></category>
		<category><![CDATA[restart]]></category>
		<category><![CDATA[sleep]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[SSD]]></category>
		<category><![CDATA[standby]]></category>
		<category><![CDATA[start-up]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[Wi-Fi]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20071227/putting-a-computer-in-hibernation/</guid>
		<description><![CDATA[Walt answers questions about standby mode, the MacBook Pro's WiFi detection and laptops with LED displays solid state drives.]]></description>
			<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<p class="question"> <em>My computer takes forever to start up. I am tempted to just put it into hibernation or standby when I am done with it for the day, so that starting up will be quicker. Would I be damaging my computer by doing so?</em></p>
<p class="answer"> Doing this shouldn&#8217;t cause any damage to your computer. For many users, one of these two techniques is standard procedure, in fact. Standby, or sleep, mode, gets you back to work more quickly, because the machine never completely shuts down. Its biggest downside is that, on occasion, computers fail to &#8220;awaken&#8221; properly from this mode, and you have to do a full restart. So I would advise that you carefully save any work before initiating standby.</p>
<p>In my experience, this kind of glitch is less likely to happen when you use hibernation, in which the computer does completely shut down, but first saves to the hard disk a record of the state of the machine.</p>
<p>When the computer restarts, all open programs and files are restored just as you left them. The downside here is that getting going again using hibernation takes longer than it does using standby mode. And, even though it&#8217;s more reliable than standby mode, I&#8217;d still advise saving all your work each time before using hibernation.</p>
<p class="question"> <em>I am thinking about switching to a MacBook Pro laptop. I understand that it has a real good automatic Wi-Fi detection system. But if I also use a cellular modem card from Verizon or Sprint to access the Internet, won&#8217;t the two conflict?</em></p>
<p class="answer"> No. The Mac operating system treats the two kinds of connections separately, each with its own user interface. It can detect and connect either one, if you have coverage of both types.</p>
<p class="question"> <em>I&#8217;m interested in getting a laptop with LED display and SSD drive. Do you think the price for those components will fall drastically in three months&#8217; time?</em></p>
<p class="answer"> Displays that use light-emitting diodes (LEDs) have been around for a while and don&#8217;t tend to be a major deal breaker in the higher-end laptops in which they are commonly offered. But solid-state drives (SSDs), which replace hard disks with memory chips to store your data, are much rarer and newer and still can add significantly to the price of even a high-end laptop. I am no expert in price forecasting, but, while SSD prices will fall, I doubt they will drop &#8220;drastically&#8221; in as little as three months.</p>
<p>You can find Mossberg&#8217;s Mailbox, and my other columns, online for free at the new All Things Digital web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<item>
		<title>Questions About Apple's iPhone</title>
		<link>http://mailbox.allthingsd.com/20070705/questions-about-apples-iphone/</link>
		<comments>http://mailbox.allthingsd.com/20070705/questions-about-apples-iphone/#comments</comments>
		<pubDate>Thu, 05 Jul 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Adobe]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[battery]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Bluetooth]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[EDGE]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Flash]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[loaner]]></category>
		<category><![CDATA[Orange]]></category>
		<category><![CDATA[Safari]]></category>
		<category><![CDATA[SIM card]]></category>
		<category><![CDATA[smart phone]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[Wi-Fi]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20070705/questions-about-apples-iphone/</guid>
		<description><![CDATA[This week, Walt was swamped with questions about Apple's hot new iPhone, from replacing the battery to deleting emails.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>This week, I was swamped with questions about Apple&#8217;s hot new iPhone, so this is a special all-iPhone edition of Mossberg&#8217;s Mailbox.</p>
<hr />
<p class="question"> <em>Can you physically remove the included AT&amp;T SIM card from the iPhone and replace it with another AT&amp;T card or one from another wireless carrier?</em></p>
<p class="answer"> Yes, and no. The SIM card, which carries the iPhone&#8217;s account information, can be removed by inserting a paper clip into a tiny hole at the top of the phone. However, Apple says that if you replace the included card with one from another carrier, like T-Mobile in the U.S., or Orange in Europe, the phone won&#8217;t work. According to Apple, some non-iPhone AT&amp;T cards may work, but some may not.</p>
<div class="media-LEFT" style="width: 150px;"><img src="http://online.wsj.com/public/resources/images/MK-AK313_IPHONE_20070606180702.jpg" alt="iPhone" height="293" width="150" /></div>
<p>It&#8217;s possible that hackers will figure out a way to override this lock on other carriers&#8217; SIM cards. But, as of now, the iPhone will work only with AT&amp;T. Even overseas, at least until Apple does deals with foreign partners, you won&#8217;t be able to use SIM cards from other carriers. The iPhone will work overseas, but you will have to roam with AT&amp;T and pay high charges. For instance, according to an AT&amp;T spokesman, if you make a call in Europe, it would cost $1.29 a minute. It would cost 99 cents a minute if you are on one of AT&amp;T&#8217;s $5.99 per month international plans.</p>
<p class="question" style="clear: both;"> <em>Since the iPhone battery is sealed in and can&#8217;t be easily replaced by the user, what happens when it dies? Will you have to buy a new iPhone?</em></p>
<p class="answer"> No, but you will have to send the phone to Apple, or drop it off at an Apple store, to have the battery replaced. The battery is covered during the phone&#8217;s one-year warranty period. After that, replacing the battery costs $79, plus $6.95 for shipping, and takes three business days. Details are at <a href="http://apple.com/support/iphone/service/battery/" rel="external">apple.com/support/iphone/service/battery/</a>. Some small companies may eventually offer to do this for less, or in less time, as they have for the iPod.</p>
<p>One twist: because a phone is a necessity, Apple is offering loaner iPhones for $29 while your phone&#8217;s battery is being replaced, or for the period of any other repair on the iPhone. You will have to switch the AT&amp;T SIM card from your own phone to the loaner, and then back again. Details are at <a href="http://apple.com/support/iphone/service/faq" rel="external">apple.com/support/iphone/service/faq</a>.</p>
<p>In addition, Apple warns that all the data on your iPhone will be wiped out during a battery replacement, but notes that it can easily be restored by simply syncing again with the iTunes software on your computer once you get it back with a fresh battery. That&#8217;s because, whenever you sync your iPhone with iTunes, it backs up the data on the phone. You can also use this method to fill your loaner iPhone with your own data.</p>
<p class="question"> <em>Can I use the iPhone via a Bluetooth wireless connection in my car? Can I use Bluetooth to transfer files or other information between the iPhone and a computer?</em></p>
<p class="answer"> In my two-week test of the iPhone, I succeeded in connecting it without much trouble to the built-in audio system and microphone on a friend&#8217;s BMW. Almost instantly, the over 700 contacts I had on my test iPhone were displayed on the car&#8217;s dashboard screen and calls could be made and received through the iPhone.</p>
<p>However, this first iPhone can use Bluetooth to connect only with cars and with wireless phone headsets. It cannot use Bluetooth to transfer any data to or from a computer, to play music through stereo wireless headsets, or for any other purpose. As with many other missing features, Apple has the ability to add these to the iPhone through software updates delivered by synchronizing with your computer.</p>
<p class="question"> <em>If the iPhone&#8217;s Web browser is so good, why can&#8217;t it play video on Web sites I visit?</em></p>
<p class="answer"> At launch, the iPhone version of the Safari browser is missing some plug-ins needed for playing common types of Web videos. The most important of these is the plug-in for Adobe&#8217;s Flash technology. Apple says it plans to add that plug-in through an early software update, which I am guessing will occur within the next couple of months. However, a separate program included on the iPhone can play a limited selection of videos from YouTube, and the phone can play videos you purchase from Apple&#8217;s iTunes store, and certain videos you create yourself.</p>
<p class="question"> <em>You have been critical in the past of some smartphones that don&#8217;t allow you to delete emails with a single click. Can the iPhone do this?</em></p>
<p class="answer"> Yes. If you are reading an email and want to delete it, you just tap on a trash can icon at the bottom of the screen and the message disappears into the trash can with an animation that resembles water being poured through a funnel.</p>
<p>However, in the iPhone email program&#8217;s list view, it takes two steps to delete an email. You have to swipe across the message header or preview with your finger, and then tap the red delete button that appears. You can also press an &#8220;Edit&#8221; button, which allows you to delete emails in the list view, but this still requires two taps per message.</p>
<p>Unlike on a BlackBerry or Treo, the iPhone doesn&#8217;t allow you to delete whole groups of email en masse by date, or even to select large groups and then delete them en masse. This would be a good feature for Apple to add down the line.</p>
<p class="question"> <em>Can you buy an iPhone and just use it to play music and videos like an iPod, and to surf the Web or get email over Wi-Fi, without signing up for an AT&amp;T service contract?</em></p>
<p class="answer"> No. None of the iPhone&#8217;s functions, except calling 911, will work unless the phone is covered by a two-year AT&amp;T service contract, and has been &#8220;activated&#8221; by AT&amp;T. That will cost you $60 a month at a minimum. If you are thinking of buying an iPhone, you should plan on being an AT&amp;T customer, and if AT&amp;T coverage is poor where you live, work and travel frequently, I advise you NOT to buy an iPhone.</p>
<p class="question"> <em>You and many others have criticized AT&amp;T&#8217;s EDGE data network, which the iPhone uses, as slow. You have noted that AT&amp;T has a much faster data network. Can the iPhone be upgraded to use that faster network?</em></p>
<p class="answer"> No, it can&#8217;t. This first edition of the iPhone can&#8217;t use any cellular network faster than EDGE, which is much, much slower than the fastest cellphone data networks available from AT&amp;T, Verizon or Sprint. It can, however, use very fast Wi-Fi wireless networks, when you are in range of them.</p>
<p>Apple hasn&#8217;t said anything about future iPhone models, but I fully expect a future model that can use these faster cellular networks, which are usually called 3G networks. So, if this is very important to you, I&#8217;d suggest waiting to see if such an iPhone emerges. But I don&#8217;t expect this to happen anytime soon.</p>
<p>In the past few days, AT&amp;T seems to have tweaked its EDGE network, at least in some locations, so it runs faster than it has in the past. In my own speed tests, around Washington, D.C., I have seen repeated speeds of around 150 kilobits per second, roughly 50% better than the 100 kbps I have seen with EDGE in the past. However, I have also recorded speeds as slow as 82 kbps. And, even the new, faster speeds are way below those of the faster American cellular data networks, which can easily reach 500 to 800 kbps on a phone.</p>
<p class="question"> <em>How good is the iPhone&#8217;s To-Do list or Task function?</em></p>
<p class="answer"> Awful &#8212; in the sense that it doesn&#8217;t exist. The phone does have a calendar, of course, which syncs with the most popular calendar programs on Windows and Macintosh computers. And it has a Notepad, which doesn&#8217;t sync with any program on any computer (though you can email notes to yourself and others). But it has no To-Do list function at all.</p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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		<title>External Modems for a MacBook</title>
		<link>http://mailbox.allthingsd.com/20070510/external-modems-for-a-macbook/</link>
		<comments>http://mailbox.allthingsd.com/20070510/external-modems-for-a-macbook/#comments</comments>
		<pubDate>Thu, 10 May 2007 00:01:00 +0000</pubDate>
		<dc:creator>WALTER S. MOSSBERG</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPhoto]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[MacBook]]></category>
		<category><![CDATA[modem]]></category>
		<category><![CDATA[Novatel]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[photo]]></category>
		<category><![CDATA[picture]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[USB]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20070510/external-modems-for-a-macbook/</guid>
		<description><![CDATA[Walt answers questions about external modems for a MacBook, resizing photos for email, and using the forthcoming iPhone in Europe.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about external modems for a MacBook, resizing photos for email, and using the forthcoming iPhone in Europe.</p>
<hr />
<p class="question"> <em>In your laptop buying guide, you mentioned that the MacBook from Apple lacks both an internal cellphone modem and an external slot in which to insert one. Is there a way to hook up a cellphone modem via a USB port?</em></p>
<p class="answer"> Yes, several cellphone carriers offer external modems that plug into USB ports. I haven&#8217;t tested these, but have no reason to doubt that they work. However, if you are buying a MacBook, make sure any such modem you buy is Mac-compatible. Both Verizon and Sprint carry a Novatel model that plugs into a USB port and is listed as being compatible with the Mac.</p>
<p class="question"> <em>When I email pictures to my sister, she has to scroll up, down, and across to see the whole thing. What can I do to my computer or to hers?</em></p>
<p class="answer"> You can make the picture smaller before emailing it. Both Windows and Macintosh computers offer you the option of shrinking the size of photos you email. For instance, in the My Pictures folder in Windows XP, if you select a photo and then choose &#8220;Email this file&#8221; from the menu at the left, you will be asked if you want to make the picture smaller. On the Mac, in the built-in iPhoto program, when you select a photo and click on the Email icon at the bottom, you are offered a choice of sizes for the picture.</p>
<p class="question"> <em>Will the forthcoming Apple iPhone be usable in Europe with a SIM card, and will it be based on a Palm platform or a Microsoft one?</em></p>
<p class="answer"> Nothing about any future product can be certain until it is released, but Apple officials have said that the iPhone will be usable in Europe if you insert into it a SIM card from a European carrier. However, it won&#8217;t have one of its touted features, &#8220;visual voicemail,&#8221; which depends upon AT&amp;T, the iPhone&#8217;s U.S. carrier.</p>
<p style="text-align: center;"><em>*&nbsp;*&nbsp;*</em></p>
<p><em>Because of the volume of e-mail I receive, I can&#8217;t routinely answer individual questions by e-mail, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.</em></p>
<p id="CX">
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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		<title>IPod Alternatives</title>
		<link>http://mailbox.allthingsd.com/20061207/ipod-alternatives/</link>
		<comments>http://mailbox.allthingsd.com/20061207/ipod-alternatives/#comments</comments>
		<pubDate>Thu, 07 Dec 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[CD]]></category>
		<category><![CDATA[Cingular]]></category>
		<category><![CDATA[DVD]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[Zune]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20061207/ipod-alternatives/</guid>
		<description><![CDATA[This week Walt Mossberg answers questions about alternatives to the iPod and converting an internal DVD burner into an external drive.]]></description>
			<content:encoded><![CDATA[<p class="question"> <em>We have not had good luck with iPods, and I&#8217;m ready to try an alternative. Which ones should I consider? Is there a way to transfer the music we purchased from iTunes to another player?</em></p>
<p class="answer"> It depends. If you need a relatively low-capacity player that stores music in flash memory, like the iPod Nano and Shuffle, you might look at SanDisk&#8217;s Sansa line, or at the iRiver players. If you want a high-capacity player like the full-sized iPod, which stores music on a hard disk, you could consider the new Microsoft Zune, or the hard-disk players from Creative. But all of these players offer a less satisfactory experience than the iPod does with buying and/or synchronizing music.</p>
<p>Also, only iPods can directly play the songs you have purchased from iTunes. So, even if you can get these purchased song files onto your new player, they won&#8217;t work. To overcome this obstacle, you will have to go through a tedious process. You must first burn, or record, each purchased iTunes song to a CD. Then you&#8217;ll have to re-import, or &#8220;rip&#8221; the songs from the CD back to your hard disk, as MP3 files. Finally, you will have to manually re-enter all the information &#8212; song title, artist name, album, and so forth &#8212; for every song.</p>
<p class="question"> <em>I know the new Cingular Treo 680 works on a much slower network than the Verizon and Sprint Treo 700 models. But is it slower or faster than the older Treo 650 from Cingular? Will Cingular get the 700?</em></p>
<p class="answer"> Both the 650 and the 680 use the same network technology, called EDGE, which is much, much slower than the network technology that is used by the Treo 700 on Verizon and Sprint. Neither the 650 nor the 680 can take advantage of Cingular&#8217;s new, faster network technology, which is called HSDPA, nor can they be updated after sale to do so.</p>
<p>I can&#8217;t say for sure what other Treo models Cingular will choose to carry, but the current 700 versions are incompatible with Cingular. The only other new Treo that is compatible with Cingular is a model called the 750, now sold in Europe only, and due in the U.S. late in 2007. In its European configuration, the 750 runs on faster network technology than EDGE, but cannot handle Cingular&#8217;s fastest network.</p>
<p class="question"> <em>I have an internal DVD burner that I removed from a desktop computer that failed. I want to convert the burner into an external drive. Is there any way of doing this?</em></p>
<p class="answer"> You can find external enclosures for DVD drives that will allow you to connect such a drive to a computer via a cable. Just search online for &#8220;DVD burner enclosure&#8221; or some similar phrase. I can&#8217;t guarantee that your particular drive will work as an external unit in an enclosure or that you will have the skill necessary to convert it.</p>
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		<title>Cingular's New Data Network</title>
		<link>http://mailbox.allthingsd.com/20060914/cingular-data-network/</link>
		<comments>http://mailbox.allthingsd.com/20060914/cingular-data-network/#comments</comments>
		<pubDate>Thu, 14 Sep 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Cingular]]></category>
		<category><![CDATA[Compaq]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[EDGE]]></category>
		<category><![CDATA[EVDO]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[HSDPA]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Sony]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20060914/cingulars-new-data-network/</guid>
		<description><![CDATA[Walt Mossberg answers questions about Cingular data networks, the quality of Compaq laptops and options for connecting an iPod to home speakers.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about Cingular data networks, the quality of Compaq laptops and options for connecting an iPod to home speakers.</p>
<hr />
<p class="question"> <em>In your review of the new T-Mobile BlackBerry Pearl, you said Cingular Wireless has a data network that is much faster than the EDGE network that T-Mobile uses. But I have a BlackBerry from Cingular and it, too, uses EDGE. So how is Cingular faster?</em></p>
<p class="answer"> In 80 cities, Cingular has now rolled out a new network based on a technology called HSDPA that, in my tests, can be 10 times as fast as EDGE. However, most of its phones and digital devices haven&#8217;t been updated in new versions that can use the new, faster network. So far, only a few regular phones and laptop data cards from Cingular can use HSDPA. Its data-centric hand-helds, like BlackBerrys and Treos, are still stuck on EDGE, which Cingular continues to maintain alongside the new faster network.</p>
<p>But Cingular plans to offer new versions of the data devices in the coming months that can take advantage of the new, higher speeds. By contrast, T-Mobile has nothing faster than EDGE. Verizon Wireless and Sprint also have networks that are much faster than EDGE, based on a technology called EVDO. They are way ahead of Cingular in both the number of cities deployed and in the variety of devices that can use the highest speeds. For instance, the Verizon Treo I carry uses EVDO and can download Web pages and email attachments much more quickly than any EDGE device can.</p>
<p>There is a catch. With Verizon, Sprint and Cingular, even if your phone or data device can use the highest-speed networks the carriers offer, they will drop down to a lower-speed network if you enter an area where the higher-speed coverage isn&#8217;t available.</p>
<p class="question"> <em>I bought a Compaq laptop in January 2005. Now in August it will not turn on. Naturally I only had a one-year warranty. The Geek Squad tells me I need a mother board, and that will cost more than a new laptop. Does Compaq have a history of only lasting a little over a year, or did I get a lemon?</em></p>
<p class="answer"> Neither my email from readers nor anything I have read suggests that Compaq computers typically last only a year or so. However, reader surveys published by Consumer Reports and PC Magazine rank the Compaq brand (which is now owned by Hewlett-Packard) at or near the bottom in categories like how often its laptops need repairs and how reliable they are.</p>
<p>In general, I believe that as the factories in China (where nearly all laptops are made) jam more powerful and numerous components into slender laptops, quality and reliability are falling. Even Apple, which ranks at or near the top on the surveys I mentioned, is having problems with some of its newest laptops (and I am not referring here to the burning batteries Apple and Dell purchased from Sony).</p>
<p class="question"> <em>Are there any good, effective options for getting an Apple iPod to work with a home speaker system? I guess I&#8217;m envisioning a &#8220;receiver&#8221; that allows an iPod to dock with it.</em></p>
<p class="answer"> There are lots of products on the market that allow you to connect an iPod to a home audio system, or even just speakers. They range from simple audio cables you can buy at Radio Shack to iPod docks that connect to speakers or an audio receiver, and even wireless approaches. Apple itself makes a $19 cable and a $39 dock for this purpose and also sells a complete kit, with dock, cables and remote, for $99. But other companies sell similar products as well as self-contained docks.</p>
<p>There are way too many of these to list here, but there are some Web sites that can help you. Apple has a Web page listing some accessories, at <a href="http://www.apple.com/ipod/accessories.html" rel="external">www.apple.com/ipod/accessories.html</a>. More are listed at Apple&#8217;s online store, at <a href="http://store.apple.com" rel="external">store.apple.com</a>, under iPod Accessories &#8212; &#8220;Cables &#038; Docks.&#8221; Another good source for information about this topic is <a href="http://ilounge.com" rel="external">ilounge.com</a>.</p>
<p style="text-align: center;"><em>* * *</em></p>
<p><em>Because of the volume of email I receive, I can&#8217;t routinely answer individual questions by email, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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		<item>
		<title>Waiting for OS X Leopard</title>
		<link>http://mailbox.allthingsd.com/20060817/waiting-for-os-x-leopard/</link>
		<comments>http://mailbox.allthingsd.com/20060817/waiting-for-os-x-leopard/#comments</comments>
		<pubDate>Thu, 17 Aug 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[Cingular]]></category>
		<category><![CDATA[Clearwire]]></category>
		<category><![CDATA[Core]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[Duo]]></category>
		<category><![CDATA[EVDO]]></category>
		<category><![CDATA[iMac]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Mediafour]]></category>
		<category><![CDATA[modem]]></category>
		<category><![CDATA[OS]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[wireless]]></category>
		<category><![CDATA[XPlay 2]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20060817/waiting-for-os-x-leopard/</guid>
		<description><![CDATA[Walt answers questions about waiting for the new Mac OS, using an iPod with an old version of Windows and getting broadband in rural areas.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about waiting for the new Mac OS, using an iPod with an old version of Windows and getting broadband in rural areas.</p>
<hr />
<p class="question"> <em>I am planning to replace my aging Dell desktop with one of Apple&#8217;s iMac machines. Now that Apple has announced that the new OS X Leopard will be released next spring, is it advisable to wait for Leopard&#8217;s release to buy a new iMac? Or will the current iMac be able to run Leopard when it is released?</em></p>
<p class="answer"> If history is any guide, an iMac you purchase now, or in the next few months, should easily be able to handle Leopard, which is the sixth version of Apple&#8217;s Mac OS X to be released since 2001. Since Apple upgrades its operating system far more often than Microsoft does, the upgrades tend to require less of a jump in hardware capability. (Microsoft&#8217;s forthcoming new version of Windows called Vista, due in January 2007, is the first major overhaul of Windows since 2001.)</p>
<p>However, Apple hasn&#8217;t promised that every new feature of Leopard will run on any iMac sold now, and the company has coldly cut off users of older models in the past. So, if you can wait, do so. It&#8217;s always better to buy new machines with a new OS preinstalled, even though Apple&#8217;s OS upgrade process has generally been much quicker and more reliable than Microsoft&#8217;s. Another benefit: Apple typically charges existing users $129 for an upgraded OS, even if their machines are only, say, six months old. But new Macs next spring will include Leopard free of charge.</p>
<p>Even if you can&#8217;t wait until spring (you said your Dell was &#8220;aging&#8221;), consider waiting a few months to see if Apple brings out a new iMac with Intel&#8217;s latest processor, the Core 2 Duo, which is faster and more efficient than the Core Duo in current iMacs. I have no information that this will happen, but you should know by November or so.</p>
<p class="question"> <em>I&#8217;ve got a new iPod I want to use with my Dell Dimension 4100 running Windows Me, but the iTunes software will apparently run only on XP or 2000. What&#8217;s my best bet for software to load files onto my iPod?</em></p>
<p class="answer"> Try a product called XPlay 2, by Mediafour. It is specifically designed to work with older versions of Windows, including Windows Me. It costs $30 and can be downloaded at <a href="http://mediafour.com/products/xplay/" rel="external">mediafour.com/products/xplay/</a>. There is a free trial, but it is limited.</p>
<p class="question"> <em>We live on a dirt road in rural Virginia with no cable and can&#8217;t get DSL. How can we get broadband? We would prefer not to do a satellite connection because you still need a phone modem to send material. Is there some kind of fast wireless connection we could get from our PC to our ISP? I see laptops with wireless antennas sticking out of them around here and they must transmit to somewhere.</em></p>
<p class="answer"> Satellite Internet access has improved, and no longer requires a dial-up modem for the return path &#8212; in fact no use of the phone line is needed at all. Of course, as with any satellite service, your house must have a clear line of sight to the area of the sky where the particular satellite you use is situated. For more information, see <a href="http://www.hughesnet.com" rel="external">www.hughesnet.com</a>.</p>
<p>Another option, if you have good cellphone coverage, is a broadband cell-phone modem. It uses the cellphone network to connect you to the Internet at speeds roughly comparable with a slow home DSL line &#8212; which is still much, much faster than your current dial-up connection. This is probably what all those laptops with antennas are using.</p>
<p>These cellphone modems, using a technology called EVDO, are offered by Verizon and Sprint, and Cingular is slowly building a similar wireless broadband capability. For more information, see the Web sites of the phone carriers.</p>
<p>In some parts of the country, but not Virginia, a company called Clearwire is offering wireless broadband to rural homes.</p>
<p style="text-align: center;"><em>* * *</em></p>
<p><em>Because of the volume of email I receive, I can&#8217;t routinely answer individual questions by email, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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		<title>Using Cellphones as Modems</title>
		<link>http://mailbox.allthingsd.com/20060608/cellphones-as-modems/</link>
		<comments>http://mailbox.allthingsd.com/20060608/cellphones-as-modems/#comments</comments>
		<pubDate>Thu, 08 Jun 2006 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[Compaq]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[DVD]]></category>
		<category><![CDATA[H-P]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[modem]]></category>
		<category><![CDATA[Office]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[Sony]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[Toshiba]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[Vaio]]></category>
		<category><![CDATA[Verizon]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20060608/using-cellphones-as-modems/</guid>
		<description><![CDATA[This week Walt Mossberg answers questions about using cellphones as modems for laptops, storing personal files from office computers and buying an ultralight laptop.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about using cellphones as modems for laptops, storing personal files from office computers and buying an ultralight laptop.</p>
<hr />
<p class="question"> <em>I would like to buy one of the new phones that run on high-speed networks from Verizon or Sprint and use it as a modem with my laptop. Do the phone carriers charge extra for this?</em></p>
<p class="answer"> Yes, both Sprint and Verizon do impose an extra monthly charge for using this feature of phones like the new Treo 700p. They reason that if you access the Web on your phone, which has a limited browser and no hard disk to store large downloads, you aren&#8217;t likely to use a huge amount of network capacity. But once the phone is used as a modem with a laptop, it becomes very much like their laptop cards, for which they do charge a hefty monthly data fee. For instance, Sprint charges $40-$50 a month extra for unlimited data connections using the Treo 700p as a modem, depending on the length of your contract and whether you also have a Sprint voice plan.</p>
<p class="question"> <em>I&#8217;m changing jobs after 10 years. What is the best way to take my personal files with me? I know Microsoft Office documents can be readily put on any storage media, but what about emails and contacts stored in Outlook? Can you offer some advice on how to best accomplish this move? (I am not taking any company property.)</em></p>
<p class="answer"> Since this isn&#8217;t a legal column, I won&#8217;t weigh in on what constitutes personal data on a company computer. But it&#8217;s pretty easy to move your email and contacts from your Outlook to another copy of Outlook on a new PC at your home or your new office. In Outlook, go to the File menu. Select &#8220;Import and Export&#8230; &#8220;. Choose &#8220;Export to a File.&#8221; Then select &#8220;Personal Folder File (.pst).&#8221; Next, choose the Outlook folder containing the data you want to export. This could be your email Inbox, or any other email folder, or it could be the Contacts folder, or any other non-email folder, like Calendar. Finally, select the location where you want to save the exported data. If you are using a USB drive, use the &#8220;Browse&#8221; button to locate it. Then, hit &#8220;Next&#8221; and then &#8220;Finish.&#8221; Repeat the process for each folder you want to export. At the new computer, insert the drive with your exported data, launch Outlook, bring up &#8220;Import and Export&#8230;&#8221; again, and this time select &#8220;Import from another program or file.&#8221; Follow the steps to import a .pst file.</p>
<p class="question"> <em>I am interested in purchasing an ultralight laptop computer for traveling, something I could carry in a messenger bag. I wish to use it mostly for Internet connectivity and word processing. I might even sneak in a DVD for use on the plane. I have looked at the Sony Vaio TX series and the Dell X-1. Are there others in the same size/weight category I should consider?</em></p>
<p class="answer"> Yes. You might look at the HP Compaq nc2400 or the Lenovo ThinkPad X60 or the Gateway NX100X or the Toshiba Port&eacute;g&eacute; R200. Except for the HP, none of these has an internal DVD drive, though, so depending on how important that is to you, you might have to spend more or go up to around four pounds. The Sony TX is excellent and combines low weight with an internal DVD. But it&#8217;s expensive. Other options for ultralights with internal DVD drives are offered by Fujitsu and Panasonic. I haven&#8217;t reviewed all of these, so I can&#8217;t recommend them all. My review of the Sony TX is at: <a href="http://ptech.wsj.com/archive/ptech-20051006.html" rel="external">http://ptech.wsj.com/archive/ptech-20051006.html</a>. My review of the HP nc2400 is at: <a href="http://ptech.wsj.com/archive/ptech-20060518.html" rel="external">http://ptech.wsj.com/archive/ptech-20060518.html</a>. My review of the ThinkPad X60 is at: <a href="http://ptech.wsj.com/archive/ptech-20060420.html" rel="external">http://ptech.wsj.com/archive/ptech-20060420.html</a>.</p>
<p style="text-align: center;"><em>* * *</em></p>
<p><em>Because of the volume of email I receive, I can&#8217;t routinely answer individual questions by email, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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