A: That’s right. It’s a characteristic of Android, the Droid’s operating system made by Google, and it’s something I noted as a weakness when I reviewed the first Android phone over a year ago.

Even though the Droid comes with 16 gigabytes of memory, in the form of a removable card, apps can’t be stored on this memory card. They must be stored in a special area of internal memory, which in the case of the Droid totals only a measly 256 megabytes, about a fourth of one gigabyte. The memory card is reserved instead for things like documents, music, videos and pictures. That limits the total number of apps the phone can hold at any one time.

Google says the amount of internal memory allotted for apps is up to the hardware makers, and notes that the Droid has twice as much as the original Android phone. It also says that makers of complex apps that use things like graphics that are ancillary to the core app itself could theoretically offload these files to the memory cards.

But users of Apple’s competing iPhone can devote nearly all of its 16 gigabytes of memory to storing third-party apps, allowing many more apps to be stored on the phone.

I have all my data (addresses, calendar, notes) stored on my Palm Zire. I’d like to get an iPod Touch, but can’t figure out how to transfer the Palm calendar. Can you help? Or, do you know of any other “smart” handheld that will allow me to import my Palm data and give me Internet/email access?

A: There are various workarounds for doing the transfer to an iPod Touch, but, since you ask, there is another smart phone with great Internet capabilities that comes with a way to do it simply and directly: the Palm Pre. It’s based on a new and different operating system than your Zire is, called webOS, and is designed to sync with wireless contact and calendar sources rather than desktop programs.

But Palm has developed a one-time, one-way utility for transferring data from desktop software used by an older Palm to one of the wireless calendar and contact services with which the Pre was designed to sync. More information is at: http://bit.ly/2ivFI.

I want to buy a new computer and I really like the new iMac with the 27″ screen. I am 72 years old, which is one of the reasons I want the larger screen. Please tell me if you think my buying this iMac is a good idea. Is there some negative aspect of the iMac that I should be aware of?

A: I gave the new iMac with the huge screen a positive review, so I obviously think it’s a good computer. But, if by mentioning your age you mean to imply that you have vision issues, you should be aware that the new iMac’s screen isn’t just physically large, but is high resolution.

That allows it to pack a lot more content onto the screen, but, depending on what program you’re using, it can make the text small. Word processors, email programs and Web browsers usually allow you to enlarge text, but not all programs do.

The Mac itself has a system-wide zooming feature, but that makes some tasks harder to work with. I recommend you go to a store and play with the big iMac for a while to make sure you feel comfortable with its screen resolution.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

In your review of the new iPhone 3GS, you said that AT&T had changed its upgrade policy so some buyers of the previous model could get the new-customer price earlier than planned. Can you explain this in more detail?

Almost all cellphones in the U.S. are subsidized by the carriers to bring down prices. Typically, existing customers—who have already benefited from a subsidy—can’t upgrade at the lower new-customer price (in this case $199) until they reach a point in their contracts where this subsidy has been recovered. These dates vary, based on a formula that takes into account things like the customer’s monthly spending rate.

When some early adopters of the 2008 iPhone model, the 3G, discovered they wouldn’t immediately qualify for this $199 “standard upgrade” price—the same as the new-customer price—they got angry. So AT&T made a concession, but only a partial one. It declared that any customer who had been told he or she couldn’t get the $199 price until sometime in July, August or September of 2009 would in fact now be able to qualify for that lower price starting on the first day of availability.

This concession doesn’t apply at all to owners of the original 2007 iPhone, or even every owner of the 2008 3G model. And it isn’t based on when you bought your 3G, but when the system told you that you could buy the new model at the “standard” upgrade price of $199. You can check the price AT&T or Apple will charge you for an upgrade by going to www.att.com/iPhone and clicking on “Check upgrade eligibility.”

I’ve recently heard that the new Palm Pre smart phone is unable to import data from the old Palm Desktop program. In other words, if you have Palm Desktop filled with data from a previous Palm model, you’ll be unable to get that data into your new Palm Pre. Is this true?

No. While the Pre isn’t designed to repeatedly sync with the old Palm Desktop software, Palm does offer a program, for Windows and Mac, that will perform a one-time import of your old data from Palm Desktop. It can also do a one-time import of data from certain other desktop programs as well, including Microsoft Outlook on Windows, and iCal and Address Book on the Mac. This program will help you move your data to one of the online services, such as Google, with which the Pre is designed to sync continuously. The software is called the Palm Data Transfer Assistant and is free at http://bit.ly/3lIaZ.

I am contemplating purchasing the 17” MacBook Pro rather than the 13” or 15” models because the antiglare matte screen is offered only with the 17”. How bad is the glare on the smaller screens and how cumbersome do you find the larger 17” MacBook Pro?

For a laptop of its size, the 17” MacBook Pro is remarkably thin and light. But I did find it cumbersome to use in coach seats on airplanes and to cram into small briefcases. As for the glossy screens, which are now the most common option on many laptops, they bothered me at first, but I don’t notice the glare now. However, both of these are personal issues. So my suggestion is to go to a store and see for yourself.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I am a longtime Palm user and am wondering if the new Palm Pre smart phone can run all the Palm OS programs I have become used to on my Treo.

The Pre is a clean break with Palm’s former operating system and previous hardware, and was designed as a platform for a new generation of software programs, or apps. It uses a new operating system called webOS, which wasn’t built to run old Palm OS programs.

However, there is a $30 program called “Classic” by a company called MotionApps (motionapps.com) that emulates the old platform and makes your sleek new Pre look and work like an old Palm device. It is intended to allow older programs to run on the Pre inside this virtual environment created by Classic. I haven’t tested it with older third-party programs and so I can’t say how well they work in this emulation mode.

But there are some caveats to this method. First, not all old Palm programs will run inside the Classic environment, or at least run well. The company lists those certified to work well on its Web site. Second, the old apps can’t activate certain features of the Pre, such as the camera. Third, Classic’s maker says it hasn’t yet figured out how to sync the old apps with a computer using Palm’s old, familiar HotSync process.

Can the Palm Pre be used as a modem for my laptop?

Sprint, the carrier that is launching the Pre, says the answer to this question is no. The company says its data plans for the Pre don’t permit that scenario.

I use Time Machine for my Mac, but I would also like the belt & suspenders security of manually backing up my invaluable iCal data on an external hard drive. How would I do that?

It’s easy. Just go into iCal’s File menu, select “Back up iCal…” and you can save a copy of your calendar to any drive connected to your computer, or even to any computer or external drive on a network, or over the Internet, that your Mac can access. To restore your calendar, just go to the same menu, but this time select “Restore iCal…” and then select your backup file.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

I saw your column last week saying Apple’s MobileMe now does a better job of syncing contacts, calendar items and email. But will it allow me to sync to my iPhone directly from my company’s corporate calendar, address books and email?

MobileMe is meant for consumer data, not corporate data. Essentially, Apple’s own servers act like a company’s servers in order to bring corporate-style push syncing to consumer data that isn’t kept on corporate servers. To sync your corporate contacts, calendar items and email to an iPhone, you would use a different built-in option in the iPhone: Microsoft Exchange. Assuming your company’s IT department certifies the iPhone as an acceptable device, and your company uses Exchange, as many or most do, you can use an iPhone to perform instant two-way syncing of corporate contacts, calendar and email. It works just like a BlackBerry or Windows Mobile phone in this scenario. I have tested this, and found it worked well.

Is it possible to sync a Treo or BlackBerry using MobileMe? If not, how can I transfer my Treo contacts and calendar items to the iPhone?

While MobileMe is agnostic when it comes to computer platforms, working on both Windows and Macintosh computers, it is single-minded when it comes to handheld devices. It synchronizes data only to Apple’s own iPhones and iPod Touch devices. It doesn’t work with the Treo, the BlackBerry, or any other smart phone or handheld device beyond those made by Apple. One simple way to move contacts and appointments from Treo to iPhone is to use Outlook as an intermediary. First, sync your Treo to Outlook. Then, just plug your iPhone into your PC, launch iTunes, and sync the iPhone with Outlook. The data from your Treo should then be on the iPhone. MobileMe isn’t required.

I can’t find the location of the files contained in my Personal folders in Outlook that contain my contacts and saved emails. Can you help?

To find the location of the single combined Outlook data file that contains your email, contacts and calendar, follow these steps. First, select “Data File Management” from the File menu. A window will open showing the name of your data file, which includes its location on your hard disk. Click the button to the right that says “Open Folder,” and you will be in the folder that contains this file, with the file’s name or icon highlighted. Outlook data files use the extension “pst” at the ends of their names.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

In your review of Amazon’s Kindle 2 e-book reader, you didn’t say much about its ability to display newspapers, magazines and blogs. How does it do with this type of content?

The new model’s handling of periodicals and blogs is quite similar to that of the old model’s, which is why I didn’t dwell on it. This wasn’t an area where Amazon changed much.

While I know some Kindle owners happily rely on the device for newspaper reading, in my opinion, the Kindle doesn’t do as well with periodicals and blogs as devices like laptops and the best smart phones. Its ability to render the content optimally is limited by its low-power monochrome screen, and its navigation system is fairly primitive compared to that on a laptop or a good smart phone. Kindle’s features were built mainly for books, which, unlike periodicals, don’t contain links and prompt little navigation in most pages.

Whenever I watch an Internet movie, the monitor on my desktop Vista PC shuts off every 10 minutes unless I touch the keyboard. How can I solve this problem?

Unless your monitor has its own feature that turns itself off after some time period, this is usually easily controllable from within Vista. You simply need to go into the Control Panel, find the power settings, and set the option for automatically turning off the display to “never,” or to some very long interval. Remember to re-enable the screen dimming feature after you’re done with the movie, so you don’t waste energy. If this doesn’t work, check to see if the manufacturer has installed its own software for controlling power settings. If so, you may have to change the settings there.

I am retired and would like to buy a small, wireless computer for travel that would have email and Internet software and very few other applications. The keyboard would be bigger than a Blackberry’s and smaller than a laptop’s. Can you recommend something?

I would look for a so-called “netbook.” These are little laptops, with screens generally 10 inches or smaller, that usually weigh almost nothing and sell for under $500. They typically come with relatively slow processors and relatively limited storage, but every one that I’ve seen is wireless and does a decent job with email and the Internet. There are many models, from companies like Acer, Asus, Hewlett Packard, Lenovo and Dell.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I need to use Microsoft Publisher documents on my MacBook. Unfortunately, I can’t figure out how to do this. I have tried to run it on Microsoft Word, but this didn’t work.

As far as I know, neither Microsoft nor Apple nor anyone else makes a native Mac program that can open or edit Microsoft Publisher documents, which use their own special format, rather than any common cross-platform format.

However, there may be some workarounds. If you own or can borrow a PC and a copy of Microsoft Publisher, you could export the documents as PDF files from within Publisher, and then open them on a Mac. Or you could run Publisher itself on your MacBook, since Macs can run Windows and Windows programs, if you buy and install Windows.

Your Mossberg Solution column recently recommended an add-on for Firefox called Surf Canyon that improves searches. But I am wondering if it’s safe to use, since it is labeled “beta.”

I have been using Surf Canyon in Firefox for months, without any problems. (It also works in Internet Explorer.) You are correct that it’s a beta, but that label doesn’t usually mean a product is unsafe, just that it’s incomplete or unpolished. In the old days, a “beta” product was usually pretty flaky and available only to a very small number of testers until the kinks were worked out. Now, especially with Web-related products, a “beta” is often just another word for version 1.0 of a product. It is open to all, and may not work perfectly, but is usually not dangerous to your computer.

Is there a legal way to use a smartphone as a modem for a laptop?

Yes, indeed. It depends on your carrier, and your plan, and your phone, but it can be done, perfectly legally, either using a cable or Bluetooth wireless to connect the phone to the laptop. Note that, depending on your plan, the carrier may well charge you an added monthly fee for this privilege. Also, the speed of your connection may be a bit slower than the speed you’d get from a cellular data card you insert directly into the laptop or from one that’s built in.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Does the new Palm Pre smart phone use the traditional Palm operating system and the many programs that have been written for it?

Palm’s Pre, which is due out later this year to compete with the iPhone and the BlackBerry, doesn’t use this older software, which was once the best smart-phone operating system, but has grown stale. It uses an entirely new operating system called the Palm webOS, which will have to attract developers willing to write new programs for it. It is a clean break from Palm’s previous hardware and software.

How does the Clickfree computer backup system you covered last week compare with Apple’s Time Machine or online backup services like Mozy or Carbonite?

Clickfree simplifies the chore of backing up files to an external hard disk. However, as I noted in the review, it doesn’t back up your whole hard disk, it doesn’t work automatically in the background, and it doesn’t create a backup physically distant from your computer.

Time Machine, which is built into the Macintosh operating system, automatically backs up your entire computer in the background and includes a very easy method for recovering files. It works with external hard disks. But it doesn’t work on Windows PCs, and it doesn’t create a remote backup over the Internet.

Mozy and Carbonite are online backup solutions. Their advantages are that they work unattended and create offsite backups. But they aren’t intended to back up an entire computer, they don’t create a local backup, and they carry service fees.

Does my 13-inch MacBook come with the capability to view PowerPoint files?

No. While Macs come out of the box with the ability to view and create files in the Microsoft Word and Adobe PDF formats, they don’t come with a PowerPoint viewer. In order to view (and create) PowerPoint files on a Mac, your best bet is to buy the Macintosh version of Microsoft Office, which includes PowerPoint itself. There are other methods as well. For instance, Apple’s own lower-priced iWork suite can also open PowerPoint files and create files in the PowerPoint format. And some Web-based office programs, like Google Docs, allow you to view PowerPoint files on Macs.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

My mother is 80 years old and would like to purchase a device whereby she can send and receive emails only. She does not surf the Internet. Do you have any suggestions?

Unfortunately, I don’t know of a simple gadget, like the now-discontinued MailStation, that just sends and receives emails. However, there is a service and device, aimed mainly at those seniors who aren’t comfortable with computers or smart phones, that allows the receipt of email, and even photo attachments. The drawback is that this system is one-way — users can receive email and pictures but can’t send emails.

The service is called Presto, and it uses a special Hewlett-Packard printer that connects to a phone line. Your mother would receive a Presto email address, and any emails and photos sent to her would materialize as printouts. A broadband connection is neither required, nor compatible. The device costs $100, and the service costs $100 a year, if paid on an annual basis, or $10 a month, if paid monthly. Information is at presto.com.

I have boxes and boxes of old photos, and about 20 home videotapes and old movies. Some of the photos are fading and showing wear, so I would like to find a company that can convert them to a DVD. Doing it at home would take too long. Have you reviewed such a company?

. Some years back, I reviewed and recommended a service called YesDVD, from a company called YesVideo, that converts videotapes, movie film and photos to DVD. It worked well in my tests. The service operates through retailers, such as Walgreens, CVS, Best Buy and Costco, where you drop off your materials and then later receive the DVD, plus your original stuff. More information is at yesvideo.com.

I enjoyed your review of Xobni. Will it work on Outlook Express or Entourage?

No. Xobni, which creates personal profiles and social networks from your stored email, doesn’t work with Microsoft Outlook Express for Windows or Microsoft Entourage for the Mac, or for any email program other than Microsoft Outlook 2003 or 2007, on computers running Windows XP or Windows Vista. The company is working on a version for Yahoo Mail.

You can find Mossberg’s Mailbox, and my other columns, online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.