A: Windows programs cannot be “converted” to run directly in the Mac operating system, which is called Snow Leopard. But, if you use virtualization software like Parallels or VMware fusion, and install Windows, then a Windows program like Microsoft Outlook can run simultaneously with your Mac programs. Technically, you are running it in Windows, but the two operating systems are active at the same time. With both of these virtualization products, you can even hide the entire Windows desktop, so that the Windows program you are running simply occupies a window on your Mac like any Mac program does. You don’t even notice that Windows is running.

In the case of files you created in Windows, the situation is even simpler. Most of the common types of files consumers use—including Microsoft Office documents, MP3 music files, MP4 video files, JPG picture files, text files, Adobe PDF files, and others—can be run in native Macintosh programs without conversion and without the need to run Windows programs. So you can just copy them to the Mac side and use them in Mac programs like iPhoto, iTunes, or the native Mac version of Microsoft Office, which uses the same file formats as the Windows version.

If you have an unusual or proprietary Windows file for which there isn’t an equivalent program on the Mac, you would run it in a Windows program, as described above.

If I am planning to upgrade a Windows XP machine to Windows 7, can I buy the upgrade copy of 7 or must I buy the full version?

A: According to Microsoft’s Web site, XP is one of the older versions of Windows upon which you can indeed indeed use the less expensive upgrade versions of Windows 7. The company’s online store says: “All editions of Windows XP and Windows Vista qualify you to upgrade. So, if you’re running either on your PC today, buy a package labeled ‘Upgrade’.”

I’ve been holding out (for what feels like forever) on purchasing a Netbook because I read that Apple was coming out with one. Can you tell me anything about when they might really begin selling them?

A: Apple executives have said repeatedly and emphatically that they don’t plan to offer a netbook, which is essentially a cheap, small laptop. Instead, Apple is widely believed to be working on a small slate or tablet device that would be controlled via a fingertip touch screen. This would be sort of like a larger iPhone or iPod Touch. The company hasn’t confirmed that such a product is in the works, but many analysts and Apple bloggers predict it will debut early next year.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital web site, http://walt.allthingsd.com.

There are networked hard drives from several manufacturers that can back up both laptops wirelessly and allow sharing. One I reviewed recently is the My Book World Edition from Western Digital. Another approach would be to use a Web-based synchronization service. My favorite of these is called SugarSync, from a company called Sharpcast.

SugarSync can automatically, and almost instantly, synchronize files in folders you select among multiple computers, while also backing them up to a password-protected Web account. SugarSync starts at $5 a month or $50 a year for 30 gigabytes of files, and goes up in price based on the amount you use. The company offers a free two-gigabyte account and a free trial of larger accounts for 30 days. More information is at sharpcast.com.

I have been a Windows user for may years but have wanted to change to Mac. Yet every article I read says that Quicken, which I depend upon heavily, will not run—at least reliably—on a Mac, even with the Windows-compatible software. Is this true?

The native Quicken version for the Mac is a less capable program than the Windows version, and doesn’t use the same file format, which makes importing Windows Quicken files a tedious and imperfect process for many users. Intuit, the maker of Quicken, is promising a new, much better native Mac version early next year that it claims will solve these problems, but I haven’t tested it, so I can’t verify that pledge.

However, in tests I have run periodically, Quicken for Windows ran just fine on a Mac equipped to run Windows and Windows programs. This was true when I used either Parallels or Fusion, which allow you to run Windows programs on a Mac simultaneously with Mac programs; or when I used Boot Camp, which converts the Mac into a full-fledged Windows machine, with Apple’s operating system turned off.

I plan to get a new computer after Windows 7 is released in October, to replace my old Compaq running Windows XP. Will I have difficulty moving my files to the new one?

You shouldn’t have much difficulty with your personal data files. Microsoft is building in an Easy Transfer program to move personal files to a new Windows 7 PC. But the Microsoft program won’t move over your programs. You will have to reinstall all your programs, which means finding your installation disks or installer files and re-installing all the updates from that have occurred over the years. A company called LapLink is promising to sell software it says will automate the entire process, including moving programs, to spare you this re-installation burden. But it isn’t out yet, and I haven’t tested it with Windows 7.

You can find Mossberg’s Mailbox and my other columns at the All Things Digital Web site, http://walt.allthingsd.com.

To avoid the difficulties you described last week with migrating from Windows XP to Windows 7, what do you think about a two-step approach whereby we buy Vista, upgrade from XP to Vista, and then go from Vista to Windows 7?

That would work, since–unlike those running XP–PCs running Vista can be upgraded to Windows 7 directly, without wiping their hard drives, displacing any files or re-installing any programs.

However, you’d be doing twice the work and paying for two new versions of Windows instead of one.

If I bought a Vista computer, but had it downgraded at the factory to XP, will my situation be any different than what you described should I choose to migrate to Windows 7?

According to Microsoft, the answer is no. Your computer is now a Windows XP computer, and thus still has no direct upgrade path to Windows 7. You would still have to remove and later restore your personal files, wipe your hard disk clean, and then re-install all your programs. However, if you received Windows Vista installation disks with the machine, you could upgrade it to Windows Vista first, and then, upgrade it directly to Windows 7, a process that doesn’t require any of those cumbersome steps.

Does the difficult scenario of moving from Windows XP to Windows 7 that you described last week also apply to those of us who run XP on Macs in virtual-machine programs like Parallels or Fusion?

Yes. Microsoft says the same migration steps are necessary whether the Windows XP computer is physical or virtual, and that includes Macs running XP via the Parallels or Fusion software.

It also applies if you are running XP on a Mac using Apple’s Boot Camp program and wish to move to Windows 7.

After Windows 7 comes out in October, will Microsoft somehow force us XP users to stop using it? Is there any reason I have to upgrade, or can I keep using XP, which meets my needs perfectly?

You can keep using Windows XP and all your current programs on your current computer. It won’t suddenly expire.

Especially in light of how hard it will be to upgrade, can you please explain what advantages Windows 7 will have over XP, which is tried and true? I deliberately skipped Vista and am inclined to skip this new Windows version as well.

People should never feel stampeded to upgrade their technology and should keep using whatever meets their needs and makes them comfortable.

However, based on my testing of pre-release versions of Windows 7, I would say it is significantly better than XP, which, after all, was designed a decade ago, an eternity in computer time.

I’ll cite just a few examples. Microsoft says that Windows 7 is more secure than XP, because its underlying architecture allows more defenses against malicious software than in the older product. Microsoft claims, and my tests bear out, that Windows 7 makes networking computers much simpler, quicker and more reliable than XP does. And the company says that Wi-Fi networks work better and faster than they do with XP.

I would add that, if Windows 7 catches on in a way that Vista didn’t, you may gradually find that new software and hardware makers will stop bothering to make their products compatible with XP, though this process will take years.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I am going to start college in the fall and I need a laptop. Uncle Jim, who is a Mac addict, is making an argument for a MacBook with Parallels 3.0 and Windows XP installed. He said that way I would have the best of both worlds. My mom is looking at the price. She said we could get a PC for less money but I want to make sure we’re making the right decision. If money is not an issue, what is your recommendation?

Both your mom and your uncle are correct. You can indeed get a decent laptop from Dell or Hewlett-Packard for less than the $1,099 that Apple’s least expensive Mac laptop, the MacBook, costs. But, in my view, the Mac has a better, faster operating system, better built-in software, and is far less likely to expose you to viruses and other malicious software. Plus, the MacBook itself is a sturdy piece of hardware. And there’s a very good Mac version of Microsoft Office that is fully compatible with files created on the Windows version.

Your uncle is also correct that Macs can run Windows, and Windows software, quite well. However, the solution he suggests, using the Parallels software, which enables Windows use on a Mac, will add significantly to the price. Parallels costs around $60, and you also must buy a full, boxed edition of Windows XP or Vista. While prices for Windows vary, this full version (not an upgrade version) of XP can cost nearly $200, and Vista typically costs more.

So, if money really isn’t an issue, I recommend the MacBook. But, since that is rarely the case in real life, you might want to weigh the cheaper alternatives more carefully. Or, if you do buy the MacBook, I’d hold off on the Windows installation until and unless you find you need Windows programs that have no counterpart on the Mac. The average undergraduate likely won’t.

I am dissatisfied with my Internet service provider and I would like to switch to another one. If I switch, can I keep the same email address? Do I have to keep paying the old ISP if I switch and keep the email address?

It depends on your ISP. If it is America Online, you will be able to drop AOL as your ISP and continue to use your aol.com address, regardless of which provider you use to access the Internet. But, in most cases, if you are using the email address provided by your ISP, you will have to relinquish it. However, I would suggest you consider obtaining an email account that isn’t tied to an ISP, so that, if you have to change ISPs again, it won’t disrupt your email. Among such email-only services are Yahoo Mail, Microsoft’s Windows Live Hotmail, and Google’s Gmail.

Your column last week concerned a navigation device called Dash Express that transmits the speed and location of your car to the company for traffic information purposes. But couldn’t this capability also be misused by the company to track a driver’s whereabouts, or even help issue speeding tickets?

Theoretically, yes. But the company, Dash Navigation, says it retains no personally identifiable information on its servers, and merely collects traffic data from participating cars anonymously. A company spokeswoman says: “If the FBI came in and asked us to find someone, we would have no way of locating an individual car.”

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

I have a new H-P (HPQ) laptop and there are several preinstalled media-playing interfaces that have been foisted on me. Do I really need all of these interfaces? Can’t I just get all of this media to run through Windows Media Player or iTunes?

Since you weren’t specific, I don’t know what media software came with your new laptop. I’m sure some of it may have been redundant “craplets” — the unwanted software PC makers load onto their machines in order to collect a fee from the programs’ publishers. And you are correct that many of the most common audio and video file types can be handled by Windows (MSFT) Media Player and iTunes.

However, the Internet is full of media file types that are best played, or can only be played, in specialized software — either separate applications on your computer or online players that are enabled via your Web browser. So, over time, most users will collect additional players, or plug-ins for their Web browsers, that will supplement their main media-playing program. One way to see if the media software on your new computer is necessary is to test what types of files it handles. If you can open and play these same files in Windows Media Player or iTunes, and you prefer to do so, then you probably don’t need the added software.

If I am running Windows Vista on my iMac desktop using Parallels, will Apple’s Time Machine backup program automatically preserve the Windows hard disk, too?

Yes. Parallels, and its competitor, VMWare Fusion, create virtual Windows hard disks inside a Macintosh. When you are running Parallels or Fusion, Windows sees these virtual hard drives as if they are distinct physical disks. However, they are in fact just very large files on your Mac’s hard disk. So Apple’s (AAPL) Time Machine backup program treats them like any other file and backs them up. Time Machine can also restore these virtual Windows hard disks, in their entirety, just as it can restore other kinds of files.

There are some caveats, however. Time Machine treats each virtual Windows hard disk as a big, unified blob of data, so it cannot peer inside them to recover individual Windows files you may have accidentally deleted while running Windows programs. Also, if your virtual Windows hard disk is large, and it changes often, then using Time Machine to back it up may suck up a lot of space on your backup drive, as numerous archived versions of the file accumulate.

I currently have a DVD player and a large stack of DVDs that I play through my analog TV set. After the 2009 digital TV conversion, will I still be able to use my existing DVD player and play my existing DVDs, even if I buy one of the government-subsidized converter boxes?

The FCC says DVD players and other add-on gear “will continue to work, even if they are only analog-capable.” But it adds that “manufacturers are producing a number of different connectors to hook equipment together and improve picture and sound quality. Check with your equipment retailer to determine the types of connectors that will work with your equipment.”

In other words, while there’s no inherent conflict, it all depends on your particular DVD player, your particular TV set, and how you have them connected. The best thing to do is consult closely with the dealer or manufacturer selling the converter box so that you understand how it can coexist with your current DVD player setup, or how you might have to alter your current setup.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

My Dell PC, which is an older model running Windows XP, is very slow to boot up and I have a lot of icons on my desktop. Does the number of icons on my desktop have any relationship to the time it takes my PC to boot up?

Everything a PC must do when it starts up takes some time, and that includes drawing the desktop. A desktop with fewer icons takes less time to re-create. But, if your machine is “very slow” to start up, you may also have accumulated too many programs that are set to run upon start-up, including programs that you can’t see because they are launching behind the scenes. So, it would be wise to examine these programs and remove or disable as many as you can, keeping only those you really need. I suggest you obtain and run a program designed to help you do this. One good one comes from PC Magazine and is called Startup Cop Pro 3. It costs $8 and can be found at pcmag.com/downloads.

If I buy a Mac, can I move all the programs on my Dell over to the Mac?

While most common Windows file types can be copied to a Mac and will work there, the Windows programs on your Dell won’t run on the Mac’s operating system, so there’s no point in moving them to a Mac. There is one exception: If you plan to install and use Windows on your Mac, then your programs should run. However, some programs are designed to be locked to a single PC and won’t run on a second machine, even if it is a new Dell instead of a Mac running Windows. Furthermore, it can be difficult to move Windows programs to a new machine, because they are often made up of parts that are scattered in various places on the hard disk.

Two of the companies whose software allows you to run Windows on a Mac, Parallels and VMWare, do offer utilities that will copy the contents of a Windows PC to the portion of the Mac devoted to running Windows. The Parallels utility is called Transporter and the VMWare utility is called Converter.

Like many Internet users I have used Wi-Fi in airports, hotels and coffee bars. I have used it to access banking and brokerage accounts. Just how much at risk have I been? I am a Mac user. Am I more or less at risk than a Windows user?

No matter what kind of computer you use, there is some chance, however small, that a crook can intercept any data you send or receive over a public wireless network. So, my advice is to never, ever conduct financial transactions, or any highly sensitive communications, over any network you don’t control. It’s the same principle people should use when making voice calls on cellphones, which are easier to intercept than voice calls made on land lines. Be cognizant of the content of your communications of any kind when you are using public wireless networks.

You can find Mossberg’s Mailbox, and my other columns, online free at the new All Things Digital web site, http://walt.allthingsd.com.

I couldn’t find any columns on products you recommend for monitoring kids’ Web access and installing parental controls. I recently purchased a new computer for my 9-year-old daughter. I want to make sure she can only access specific Web sites and I want to protect her from inappropriate spam and chatting.

If you have a computer running one of the newer versions of Windows or the Macintosh operating system, I recommend using the extensive parental controls that are now built right into those operating systems. While you can never underestimate the ingenuity of computer-savvy kids, these built-in controls, if properly used, are generally harder to evade than the ones provided by third-party software.

I did recently review these built-in parental controls, which appear in Windows Vista, and in the Tiger and Leopard editions of the Mac’s OS X operating system. You can find that column at: ptech.allthingsd.com/20070614.

I want to switch to a Mac, but my life is on Microsoft Outlook, which is only available on Windows. Is there a simple way to convert all of this data to programs on the Mac?

There is a $10 program that performs this task. It’s called O2M (Outlook to Mac) and is from a company called Little Machines. It can be downloaded at littlemachines.com, where you also will find details about the Mac programs with which it works. This is a Windows program, which transfers your Outlook data into files you copy to your Mac. You then manually import these files into your Mac programs.

According to the company, the program exports Outlook email, email attachments, contacts and calendar appointments and allows you to import this data into Apple’s built-in email, address book and calendar programs, as well as into Microsoft Entourage, and other third-party programs.

Another approach is to install Windows on your Mac, and keep running Outlook. If you do this using the Parallels or Fusion virtualization programs ($80 each, plus the cost of Windows,) you can run Outlook simultaneously with your Mac programs.

Does the new version of Microsoft Office for the Mac work on pre-Intel Mac models?

Microsoft says it does, though I didn’t test it on one of these older machines. According to Microsoft, the new Office 2008 runs on any Mac “with an Intel, PowerPC G5, or PowerPC G4 (500 MHz or faster) processor.” However, you also need a relatively recent version of the Mac operating system, either the new Leopard edition, or the latest update (called 10.4.9) of the Tiger edition.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

I have a Dell Dimension that is six or seven years old. Recently, the following message appears every time we start the computer: “WARNING: Dell’s monitoring system has detected that Drive 0 on the primary EIDE controller is operating outside of normal specifications. It is advisable to immediately back-up your data and replace your hard disk drive.” When we hit F1, the computer boots normally and functions fine. All our data is backed up on an external drive. What is going on? Is it time to bite the bullet and get a new computer?

I don’t know exactly what’s going on, but you should take the warning very seriously. It’s good that your data is backed up, but if your hard disk fails, you won’t be able to use the computer. Six or seven years is a long time to keep a computer, and hard disks do go bad. Just because it continues to work doesn’t mean it isn’t on the verge of sudden failure. At the very least, have Dell or a local technician diagnose the hard disk to see if it is a serious problem or one that can be easily fixed. If the disk is failing and you are otherwise perfectly satisfied with the computer, you can get a new drive that is much larger for a reasonable sum. You should also seriously consider buying a new computer, simply because everything else on your machine is also out of date and, as time goes on, you may find that more and more software and Web sites won’t work well with it.

Does either Parallels Desktop or VMWare Fusion support multiple virtual machines installed on a Macintosh — for instance, one running Windows XP and one running Windows Vista?

Yes. Both of them allow you to create multiple virtual computers, running Windows XP or Vista, older versions of Windows, or Linux, as long as your Mac has sufficient hard-disk space.

My Toshiba Satellite runs Windows XP Home, and it takes more than four minutes when starting up before I can open any programs. Is my computer running too many programs at start-up? If so, how can I view them and shut down the unnecessary ones?

That certainly could be one cause of the problem. It’s a common situation. To see what programs are set to run when you start up your computer and to turn off unwanted ones, you can use a somewhat geeky built-in program from Microsoft or simpler ones available from outside software vendors. To run the built-in program, go to the Start Menu, click “Run,” and in the blank box that appears, type in “msconfig.” This utility will let you turn on and off invisible start-up programs. Go to the tab marked “Startup” and check off any you don’t want. But be conservative — don’t turn off anything you don’t recognize and know is unneeded. A better solution, easier to use and with more information, is an $8 utility from PC Magazine called Startup Cop Pro. You can get it at: www.pcmag.com/article2/0,1759,2177188,00.asp. There are a number of similar programs that may work just as well, but unlike Startup Cop, I haven’t tested them and so can’t recommend them.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com

In a recent column, you said Microsoft had imposed a legal prohibition on running the Home versions of Windows Vista on a Macintosh using virtualization programs like Parallels and Fusion. Does the same prohibition apply if you are installing Vista using Apple’s Boot Camp software?

No, because Boot Camp doesn’t create a virtual Windows computer — it actually carves out part of an Intel-based Macintosh’s hard disk and turns it into a full-blown physical Windows computer. To Windows, a Mac configured this way looks just like any Dell or Hewlett-Packard or other standard Windows computer. Boot Camp is free, but, such as Parallels and Fusion, it requires you to purchase a full, boxed copy of Windows to install.

The upside of the Boot Camp approach is that, when you are running Windows on the Mac, all of the computer’s hardware is devoted to Windows, because the Mac’s own operating system, OS X, isn’t running at all and a portion of the hard disk is reserved for the exclusive use of Windows. The downside is that you cannot run the two operating systems simultaneously, as you can with virtual solutions such as Parallels and Fusion. To switch between using Windows programs and Mac programs, you must restart the machine while holding down the Option key and then choose whether you want it to boot into Windows or Mac OS X. Both Parallels and Fusion can, however, use a Boot Camp Windows installation to create a virtual version of Windows that can be used simultaneously with the Mac OS.

If you install Boot Camp on a well-equipped Mac model, it can become a blazing fast Vista computer. A few days ago I bought a top-of-the-line model of Apple’s new iMac line, and installed Boot Camp and Vista. I then tested the machine using Vista’s built-in Windows Experience Index, a rating system that goes from 1 to 5.9, with scores above 3.0 generally required for full, quick performance. My iMac scored a 5.0, the best score of any consumer Vista machine I have tested. Obviously, a tricked-out high end Dell or HP box might do as well or better, and a lesser Mac might do worse. But the score was very impressive for a computer that wasn’t designed with Vista in mind.

We have a Sony PC and a 17-inch LCD monitor. Currently, we have a separate old-fashioned TV in the room, with a cable box connected to it. Is there any way to buy a larger LCD monitor and be able to watch TV via the cable box and also use the same screen when we use the computer?

A good approach would be to buy an LCD television that has both the usual connectors for your cable box and a connector, or input, for a personal computer. There are many such models, in various sizes. If you bought such a TV, you would switch between the PC and the cable box by changing inputs on your remote. Just make sure the PC input is compatible with your computer, or that an adapter is available to make it compatible. Many PCs and PC-friendly TVs use the older, common VGA connector, which is an analog input, but others use various newer digital connectors. You can also connect some computers to LCD TVs using standard connectors that aren’t specifically labeled as being for PCs. This is especially true for some Windows Media Center PCs that are designed to work with TVs.

Have you rated any of the Web businesses that assemble personal photos into a book format?

Yes. My colleague Katherine Boehret and I reviewed three contenders in that category in December, and in our judgment, at that time, MyPublisher (www.mypublisher.com) was the best of that group. You can read the column at http://solution.allthingsd.com/20061206. However, the books from Apple, Shutterfly and Blurb are also favorites of many readers.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com

I bought a Compaq Presario notebook that came with many games that I don’t use. Can I increase the available memory by deleting all of the games?

You can increase the disk storage space that’s available to you by deleting the games, which take up room on your hard disk. But that isn’t the same as increasing “available memory.” Memory is the capacity of the computer to manage data at any one moment, and it is governed by the random-access memory, or RAM, inside the machine. Unless any of the games, or some game-launching programs, are automatically loading into memory when your PC starts up, the games aren’t wasting memory, just disk space. Getting rid of the games is still a good idea, but don’t try to do so by simply deleting them, as you would a file. You should do it by properly uninstalling them using the Windows uninstaller control panel, which is called “Add or Remove Programs” in Windows XP, and “Programs and Features” in Windows Vista.

I plan to buy an Intel-based Mac. I will need to run some Windows software for school. If I use Parallels to run Windows and the Mac operating system simultaneously, and someone does happen to get me with a Windows virus, can that migrate over to the Macintosh side of my computer?

First of all, I can’t stress enough that anyone running Windows, on any hardware — even an Apple computer — should obtain, install and run Windows security software, including antivirus and antispyware software. I do so, not only on my physical Windows computers, but on the virtual Windows computers that run on my Macs via Parallels. Even if you are using Apple’s own Boot Camp solution for running Windows on a Mac, which doesn’t allow the two operating systems to run simultaneously, you should be running security software on the Windows side. Such security software is primarily intended to protect the Windows environment on a Mac. It is unlikely that a Windows virus could migrate onto the part of the computer controlled by the Mac operating system, and even if it did, it couldn’t run there if it was written strictly for use in Windows. It could run only in the faux Windows computer created by Parallels. However, the people who write malicious software are relentless and creative, and it’s impossible to rule out anything they might try, or do. There is one danger to your Mac in this scenario. Parallels includes an optional feature that allows Windows, and Windows programs, to access folders and files on the Mac side of the machine. If you turn on this file-sharing feature, and if you get a virus whose purpose is to delete or corrupt files, it could attack these Mac files, because Windows has access to them. So, for maximum security, I’d advise that you leave this feature off. But, even if you do so, you should still obtain, install and use Windows security software for use when running Windows.

In your column last week about the Ooma device that gives you free domestic phone calls over the Internet, you mentioned that, until the product goes on sale in September, the company is giving away 1,500 free models, but only to people who have been given a special token by existing owners. Can I get one of your tokens?

Sorry, even if I had been sent enough tokens to fulfill the numerous requests I got, I couldn’t fulfill them. I am sending my few tokens back to the company, along with the Ooma gear I was lent for my testing. For ethical reasons, I don’t keep the products companies lend me for review, or take anything of value from them, including tokens entitling people to get a $399 product free of charge. Nor can I help the numerous other readers who asked me to get them on Ooma’s free distribution list.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com