I haven’t tested campusbackup.org, whose Student Backup service copies an unlimited quantity of word-processing, spreadsheet, presentation and PDF files, once nightly, to a remote server for $50 a year. But there are other, more versatile options I have tested that, unlike Student Backup, copy photos and music and other types of files. These include MozyHome ($4.95 a month for unlimited storage, at mozy.com) and Carbonite ($55 a year for unlimited storage at carbonite.com). All three work with either Windows or Mac computers.

I read that importing the newly remastered Beatles CDs into iTunes and listening to them on a computer or portable player is like buying a masterpiece and staring at a photocopy of it. Any truth to this? Does importing really lose that much quality?

It depends on how sensitive an ear you have. In most cases, when you import a CD into iTunes or any other software jukebox program, you are converting the songs into a compressed file, such as an MP3 or AAC file. This saves a ton of space on your hard disk, but at least subtly diminishes quality. To an audiophile, that can make a big, negative difference, especially when you add the insult of listening to the music through iPod headphones or small computer speakers. To most of the rest of us, though—especially with rock, pop, urban or country music—it’s no big deal.

However, there is a compromise. If you don’t care about the songs taking up lots more space on your hard disk, iTunes will allow you to import them in a much less compressed format called Apple Lossless or an uncompressed format called WAV. You can choose which format to use in the iTunes Preferences settings. In the latest version of iTunes, called iTunes 9, this particular option is found under the General tab in Preferences, by clicking on the button called “Import Settings.”

Previously I had a Dell and Windows and used Family Tree Maker for genealogy records. Now that I’m an Apple owner, I find that Family Tree Maker does not work on an Apple, only Windows. What can I do about this?

It seems to me that you have three obvious options. If you still have your old Dell, you could crank it up again just for the purpose of running Family Tree Maker. Or, you could buy a boxed copy of Windows and install it on your Mac, which is fully capable of running Windows and Windows programs (assuming it’s an Intel-based Mac). Finally, you could switch to one of the native Mac-based genealogy programs and import your data from Family Tree Maker via the standard GEDCOM file format used in genealogy. One such program, called Reunion, includes specific instructions on importing data from Family Tree Maker on its “Top 10 Questions” page, at leisterpro.com.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital web site, http://walt.allthingsd.com.

Yes, you are correct. Snow Leopard is the first Apple OS version that runs only on Intel-powered Macs, and your iMac runs on the G5 processor, which isn’t an Intel chip.

As for the comparison with Microsoft’s policy: In one way, Apple’s approach is much worse. It is totally cutting off some of its user base from the new OS, including some folks with machines as little as 3 years old. Microsoft isn’t making it impossible for XP owners to move to Windows 7— it’s merely making it so painful, tedious and complicated to upgrade that many non-techies who want Windows 7 may give up and feel compelled to buy new PCs. On the other hand, Apple’s policy affects a smaller proportion of its customers. Only about 20% of its users still use older, non-Intel-based Macs. By contrast, Microsoft’s policy affects a much greater percentage of Windows users, since, despite its advanced age, Windows XP is still the most commonly used version of its OS.

A few years ago Microsoft used a code name of Longhorn for the operating system which ultimately was released as “Vista.” Will Windows 7 have a real name upon release?

The real name of Windows 7 is: Windows 7. It’s not a temporary code name, like “Longhorn” was. The product will be officially called Windows 7 when it comes out on Oct. 22.

Is it possible to connect a netbook directly to a larger PC to transfer data? The data I am interested in would be Word documents, Excel files, a limited number of photos and music files, and other personal files.

While I haven’t tested it, I assume that, since a netbook is just a small, cheap, standard Windows laptop, you could use Microsoft’s built-in file-transfer utilities to accomplish this, provided you use the right cable. In Windows XP, the operating system on most netbooks and most other PCs in use, this is called the Files and Settings Transfer Wizard. In Vista, and the forthcoming Windows 7, it’s called Windows Easy Transfer.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

Owners of any Mac with an Intel processor—about 80% of all Macs in use, including yours—will be able to do simple, direct in-place upgrades to the new Snow Leopard edition of the Mac operating system, due out soon. This method will preserve all programs, files and settings without requiring any of the hard-disk wiping, temporary offloading of files and re-installing of programs that Microsoft is requiring to move to Windows 7 from its most popular current version, Windows XP.

Not only that, but Snow Leopard will cost you and other Leopard users just $29, which is $90 less than the Home Premium version of Windows 7. Apple also is claiming that the upgrade will be up to 45% faster than in the past and that it will actually free up an additional 6 gigabytes of hard disk space.

However, that doesn’t mean there won’t be obstacles or issues for some Mac users. Most important, owners of the other 20% of Macs, those whose models use older PowerPC processors—like the G4 and G5—won’t be able to use Snow Leopard at all. It’s the first Mac OS version that runs only on Intel-based Macs. So, if these folks want Snow Leopard, they’ll have to buy new machines, even though some of them bought their Macs as recently as 2006.

Also, although Intel-based Macs running the older Tiger version of the operating system can be directly and simply upgraded to Snow Leopard, Apple is officially requiring their owners to spend more for it. They have to buy Snow Leopard as part of a $169 boxed set that includes other Apple software they may not want.

Given the manual process of moving from Windows XP to Windows 7, isn’t it likely that there’ll be some third-party utility to handle it?

Yes. Seattle-based Laplink Software has announced that it will issue a new version of its PCmover utility—mainly sold for transferring data to new PCs—that will be able perform automated in-place upgrades to Windows 7 on an existing Windows XP machine, including the preservation of programs. I haven’t tested it yet, and can’t swear that it will work properly. More information is at laplink.com under “Latest News.”

Can you recommend software to remove trial/craplet programs? Something suitable for average users?

The one I have used with success is called “The PC Decrapifier,” which removes unneeded trial programs, add-on programs and advertising come-ons known as “craplets.” The software is free at pcdecrapifier.com. Note that it works only on PCs running Windows XP and Windows Vista. Before you use it, make sure to read the list of exactly what it removes, which is on the Web site.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

If I buy a PC with an AMD processor instead of an Intel one, will I run into any compatibility issues with common software like Vista or Office 2007?

No, as long as the AMD processor, and/or its accompanying graphics and other chips, called a “chip set,” are rated as being able to handle the graphics in the version of Vista you are buying. Each chip company makes some low-end models that handle certain tasks more slowly than their mainstream or top-of-line models. And gamers are often particular about which chip sets they buy. But, in my experience, roughly comparable AMD and Intel processors and chip sets are equally compatible with common software like Office and Windows.

I have been using the Netscape Web browser for years. I am interested in shifting to using the Firefox browser. How do I transfer my extensive list of book marks from Netscape to Firefox?

Firefox will import your Netscape bookmarks automatically during the installation process, just as it can automatically import bookmarks from other browsers like Internet Explorer, Safari and Opera.

Friends who use Macs tell me they have a removable backup device that backs up their entire hard drive, including programs. Is there something similar for PCs?

You appear to be referring to Time Capsule, which is an Apple hardware product that combines a hard disk and a wireless base station and is meant to work with the Mac’s built-in Time Machine automated backup feature. The answer is that there are many backup drives for Windows PCs, and that lots of them work with Macs as well. All the major hard-disk makers sell external hard disks that connect to a PC either directly, or over a network, and which come with relatively simple backup programs. Some of these programs will do complete, automated backups of everything on your PC, including applications. Even Apple’s Time Capsule can be used to back up files from Windows PCs, though it doesn’t come with Windows backup software, and setting it up for Windows is slightly trickier than doing so on a Mac.

You can find Mossberg’s Mailbox and my other columns online free at the All Things Digital Web site, http://walt.allthingsd.com.

I couldn’t find any columns on products you recommend for monitoring kids’ Web access and installing parental controls. I recently purchased a new computer for my 9-year-old daughter. I want to make sure she can only access specific Web sites and I want to protect her from inappropriate spam and chatting.

If you have a computer running one of the newer versions of Windows or the Macintosh operating system, I recommend using the extensive parental controls that are now built right into those operating systems. While you can never underestimate the ingenuity of computer-savvy kids, these built-in controls, if properly used, are generally harder to evade than the ones provided by third-party software.

I did recently review these built-in parental controls, which appear in Windows Vista, and in the Tiger and Leopard editions of the Mac’s OS X operating system. You can find that column at: ptech.allthingsd.com/20070614.

I want to switch to a Mac, but my life is on Microsoft Outlook, which is only available on Windows. Is there a simple way to convert all of this data to programs on the Mac?

There is a $10 program that performs this task. It’s called O2M (Outlook to Mac) and is from a company called Little Machines. It can be downloaded at littlemachines.com, where you also will find details about the Mac programs with which it works. This is a Windows program, which transfers your Outlook data into files you copy to your Mac. You then manually import these files into your Mac programs.

According to the company, the program exports Outlook email, email attachments, contacts and calendar appointments and allows you to import this data into Apple’s built-in email, address book and calendar programs, as well as into Microsoft Entourage, and other third-party programs.

Another approach is to install Windows on your Mac, and keep running Outlook. If you do this using the Parallels or Fusion virtualization programs ($80 each, plus the cost of Windows,) you can run Outlook simultaneously with your Mac programs.

Does the new version of Microsoft Office for the Mac work on pre-Intel Mac models?

Microsoft says it does, though I didn’t test it on one of these older machines. According to Microsoft, the new Office 2008 runs on any Mac “with an Intel, PowerPC G5, or PowerPC G4 (500 MHz or faster) processor.” However, you also need a relatively recent version of the Mac operating system, either the new Leopard edition, or the latest update (called 10.4.9) of the Tiger edition.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

I currently spend about $50 to $60 per year for Norton Security software. Is this necessary when Windows XP has its own security built into the operating system?

Windows XP doesn’t include antivirus or antispyware programs, so you definitely need some sort of add-on security software. If you don’t want to pay for it, there are free alternatives available.

How do we determine when to purchase a new PC? Our current Dell is about five years old. I’m feeling a little worried because I have my music and photos on the computer and don’t want to lose them.

There’s no universal answer to your question. In general, I don’t believe people should replace computers that are working well for them just because they reach a certain age. On the other hand, five years is pretty old for a PC. At that age, the odds increase that the hard disk may develop problems, and that newer versions of the software you like will require hardware upgrades that may cost more than you want to invest in an older machine.

Assuming your Dell is working fine, that you aren’t a power user, and that your music and photo activities are simple and basic, there’s probably no urgent need to replace the PC. But, to assuage your concern about “losing” your pictures and music, you might back up those precious files to an external hard disk or an online backup service.

Last week, you compared the start-up time of Windows Vista to Apple’s new Leopard operating system, and found Vista to be much slower. But you used different laptops for each. What would the numbers be on the same Macintosh running the two operating systems?

I ran the tests again on a single computer, a fairly new Apple iMac, which can be started up, and restarted, in either Vista or Leopard. I used the Mac’s Boot Camp feature, in which only one operating system is running at a time, has its own dedicated portion of the hard disk and fully controls the hardware. The machine uses an Intel processor and other key components commonly found on Windows machines, and runs Windows just like a Dell or any standard Windows PC, without any involvement from the Mac operating system.

This Vista installation doesn’t include any of the speed-robbing trial software commonly included by PC makers, though it does have security software from Symantec. However, the test results were very similar — Leopard started and restarted much more quickly than Vista did.

In this simple test, I timed both operating systems from a cold start and a restart until the computer was fully ready for operation, with the hard disk quiet and the network connection established. The cold start, beginning with the computer completely off, took Leopard 46 seconds, but took Vista one minute and 42 seconds. A restart, beginning with the computer running an email program, the Firefox Web browser, and Microsoft Word, took one minute and two seconds for Leopard, and three minutes and 17 seconds for Vista.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com

I bought a Compaq Presario notebook that came with many games that I don’t use. Can I increase the available memory by deleting all of the games?

You can increase the disk storage space that’s available to you by deleting the games, which take up room on your hard disk. But that isn’t the same as increasing “available memory.” Memory is the capacity of the computer to manage data at any one moment, and it is governed by the random-access memory, or RAM, inside the machine. Unless any of the games, or some game-launching programs, are automatically loading into memory when your PC starts up, the games aren’t wasting memory, just disk space. Getting rid of the games is still a good idea, but don’t try to do so by simply deleting them, as you would a file. You should do it by properly uninstalling them using the Windows uninstaller control panel, which is called “Add or Remove Programs” in Windows XP, and “Programs and Features” in Windows Vista.

I plan to buy an Intel-based Mac. I will need to run some Windows software for school. If I use Parallels to run Windows and the Mac operating system simultaneously, and someone does happen to get me with a Windows virus, can that migrate over to the Macintosh side of my computer?

First of all, I can’t stress enough that anyone running Windows, on any hardware — even an Apple computer — should obtain, install and run Windows security software, including antivirus and antispyware software. I do so, not only on my physical Windows computers, but on the virtual Windows computers that run on my Macs via Parallels. Even if you are using Apple’s own Boot Camp solution for running Windows on a Mac, which doesn’t allow the two operating systems to run simultaneously, you should be running security software on the Windows side. Such security software is primarily intended to protect the Windows environment on a Mac. It is unlikely that a Windows virus could migrate onto the part of the computer controlled by the Mac operating system, and even if it did, it couldn’t run there if it was written strictly for use in Windows. It could run only in the faux Windows computer created by Parallels. However, the people who write malicious software are relentless and creative, and it’s impossible to rule out anything they might try, or do. There is one danger to your Mac in this scenario. Parallels includes an optional feature that allows Windows, and Windows programs, to access folders and files on the Mac side of the machine. If you turn on this file-sharing feature, and if you get a virus whose purpose is to delete or corrupt files, it could attack these Mac files, because Windows has access to them. So, for maximum security, I’d advise that you leave this feature off. But, even if you do so, you should still obtain, install and use Windows security software for use when running Windows.

In your column last week about the Ooma device that gives you free domestic phone calls over the Internet, you mentioned that, until the product goes on sale in September, the company is giving away 1,500 free models, but only to people who have been given a special token by existing owners. Can I get one of your tokens?

Sorry, even if I had been sent enough tokens to fulfill the numerous requests I got, I couldn’t fulfill them. I am sending my few tokens back to the company, along with the Ooma gear I was lent for my testing. For ethical reasons, I don’t keep the products companies lend me for review, or take anything of value from them, including tokens entitling people to get a $399 product free of charge. Nor can I help the numerous other readers who asked me to get them on Ooma’s free distribution list.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about printing wirelessly from a digital camera, Intel processors, and playing iTunes songs on a Treo.

Is there a way to print wirelessly from a digital camera to a printer?

Yes. A number of digital cameras include Bluetooth, and a few even have Wi-Fi. These wireless technologies allow you to send your pictures to a wireless-equipped printer, over varying distances. In some cases, you can also use this wireless capability to transfer the pictures in the camera to a computer, without the use of cables or the need to remove the memory card.

I am a high-school student and am buying a Dell laptop for use during a semester in Israel. I plan to use the computer only for word processing, watching videos, listening to music, viewing pictures and using the Internet (no gaming whatsoever). Does it matter whether I get Intel’s Core Duo, or Core 2 Duo processors? Also, would you recommend purchasing 1 or 2 gigabytes of memory?

Assuming you are on a budget, I would suggest the Core Duo, since the extra speed and power of the Core 2 Duo won’t make any significant difference in the kinds of tasks you will be performing. However, I would advise spending extra for 2 gigabytes of memory if the computer comes equipped with the new Windows Vista operating system. If you opt for the older Windows XP operating system (assuming it’s available on the model you choose) you will be giving up some degree of security, but you can also get away with just 1 gigabyte of memory.

Is there a way to “authorize” the copy-protected songs I bought from iTunes so they play on a Treo 700wx? Are there any cellphones that can play these songs?

No, you can’t directly play copy-protected songs you have purchased from iTunes on a Treo, because Apple hasn’t licensed the decoding software to Palm, which makes the Treo. The only way to make them playable on your Treo is via a laborious work-around, in which you burn the songs to CDs on your computer, then reimport them as nonprotected MP3 music files and manually input the artist and title data. After that, you could move them to the Treo and play them.

There are only a few cellphones that can directly play copy-protected music purchased from iTunes. One is the new iPhone, which comes out tomorrow from Apple itself, and contains a full-blown iPod that can hold more than 1,000 songs. The others are a handful of Motorola models, which contain a version of iTunes that can hold and play back up to 100 copy-protected songs.

Write to Walter S. Mossberg at mossberg@wsj.com

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about Macintosh computers’ ability to handle Windows Vista, Quicken, and the best iPod to use when exercising.

Will the currently available range of Macintosh computers accommodate Microsoft’s new Windows Vista? When will Apple formally offer the successor to Boot Camp, allowing a Mac user to simultaneously run the Mac OS and Vista?

I haven’t tested the new Intel-based Macs with pre-release versions of Vista, Microsoft’s forthcoming version of Windows. And Apple hasn’t made any announcements about Vista compatibility with its Boot Camp program, which allows a current Mac to boot up in Windows instead of in the Mac’s own operating system. Officially, Boot Camp only works with Windows XP.

However, a third-party company, Parallels Inc., has announced that its $80 product, Parallels Desktop for Mac, now allows Vista to run on the 2006-model Macs. Unlike Boot Camp, Parallels permits Mac users to run Windows inside a window in their Mac environments, with no restarting needed. More information is at parallels.com, where the software also can be downloaded.

As for the future of Boot Camp, Apple doesn’t plan any major new releases of that program, though I can’t swear it wouldn’t offer a minor tweak. The company is focused on integrating the functionality of Boot Camp into its own 2007 operating system release, called Leopard, which is due out next spring. I assume that, with this functionality built in, Leopard-equipped Macs should be able to run Vista out of the box, provided you buy and install your own copy of Vista. However, Apple hasn’t specifically promised that Vista will run on Macs.

Quicken has been unstable on my system and is much more complicated than I need. Is there a program available on the Web that simply allows me to track my income and expenses against a budget?

Yes. Microsoft makes a stripped-down $20 version of its Microsoft Money program, called Money Essentials, that does just what you want, and not much more. It runs only on Windows PCs, and can be purchased and downloaded at microsoft.com/money. We reviewed it and found it worked fine. If you use a Mac, you might consider Moneydance, available at moneydance.com. It’s designed to be quick and simple, but I haven’t reviewed it. Moneydance runs on Windows and Linux machines, in addition to Macs using OS X.

What model iPod would you recommend that is affordable and can be easily used while I exercise in a cardiac rehab program? I’d like to record and play back several hours’ worth of classical music.

The best iPod model for exercising is also the least expensive — the tiny new $79 iPod shuffle, which even has a built-in clip for easy attachment to clothing. It holds one gigabyte of music, which should play for more than a few hours. But the shuffle lacks a screen and many features that other iPods include. If you want these things, you should consider the smallest, least expensive iPod nano, which costs $149, holds twice as much music and is still quite small and light. You can get a lanyard or armband made especially for the nano.

However, as a former heart-surgery patient who benefited immensely from cardiac rehab classes, let me suggest that isolating yourself with an iPod may not be the best way to go through the program. In my experience, the information provided by the professionals and the support from fellow patients was invaluable. To absorb those, I found, you have to be social and involved.

• Write to Walt Mossberg at mossberg@wsj.com.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about a crashed laptop, the new iMacs and high-speed data networks from cellphone companies.

It’s the first week of my senior year at college and my [laptop] Windows PC just crashed and died with the blue error screen. I’ve had my laptop since freshman year, so should I bring it to Best Buy or Circuit City to see if they can replace my hard drive or should I find someone on campus who’s a computer genius? Should I get a new computer altogether?

What you need to do is get this diagnosed right away, see what’s wrong and then make a decision. It doesn’t matter if you take it to a store or to a “genius” on campus, as long as they can deduce what’s wrong. It could be a number of things, not necessarily a bad hard disk. Once you know the problem, and how serious and costly it might be to fix, then you can decide if you should buy a new PC, assuming you can afford it.

If it does turn out to be the hard disk, and you have important files on there that haven’t been backed up, you will also want to find someone who might be able to recover your files and move them to a new disk or a whole new PC.

I am switching from a Windows computer to the Apple iMac. I just read your Sept. 23, 2004, article on the iMac G5. Can I use this article as an information base for buying an iMac, or have there been important changes since then that later articles would bring me up to speed on?

While today’s iMac looks a lot like the G5 version I reviewed in 2004, there have been huge changes in the machine. Today’s version is thinner, faster and more capable, but it actually costs less in most cases. The G5 processor has been retired in favor of dual-core Intel chips. There is now a built-in camera, a remote control and built-in wireless networking. Plus, the new models can run Windows as well as the Macintosh operating system.

Wednesday, Apple announced yet another boost in features and cut in prices on the iMac. All iMacs now have Intel’s latest Core 2 Duo processors. The models with built-in 17-inch and 20-inch screens also have twice the memory, but have been cut in price to $1,199 and $1,499, respectively, from $1,299 and $1,699. And there are two new models — an entry-level 17-inch unit with slightly reduced specs for $999, and a new top-of-the-line model with a huge 24-inch screen and a better video card that goes for $1,999. I have previously called the iMac the best desktop computer on the market, and the fact that you can now get one for $999, and get another with a 24-inch screen, makes it even more attractive.

I haven’t reviewed these latest models yet. But my review of the first Intel-based iMac, from January of this year, can be found at: http://ptech.wsj.com/archive/solution-20060118.html. This column mostly focuses on the processor switch. A slightly earlier article, from late 2005, focusing more on the overall design and other hardware features, is at: http://ptech.wsj.com/archive/solution-20051130.html. Both articles are free.

In your review last week of new laptop cards that connect with high-speed data networks from cellphone companies, you compared the Verizon and Cingular networks, but left out Sprint. Why?

I received a batch of emails stating this question, mostly from Sprint employees around the country. The answer is simple: I was reviewing a new type of connection card that fits in a new, smaller slot called the ExpressCard slot, which is showing up in new laptops and which can’t accept older cards. So far, these new ExpressCard cellular modems exist for Verizon and Cingular, but not for Sprint, so Sprint was irrelevant to that particular column.

Sprint lagged behind Verizon in launching a high-speed technology called EVDO, and it is also behind Verizon in coming out with ExpressCard data cards. But it plans to move first to a new version of EVDO, called Revision A, that permits faster upload speeds, and it is likely to have an ExpressCard modem, and other types of modems, in the coming months.

* * *

Because of the volume of email I receive, I can’t routinely answer individual questions by email, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.

Write to Walter S. Mossberg at mossberg@wsj.com