A: The built-in backup program in your iMacs, called Time Machine, doesn’t require Apple’s Time Capsule product to work. It will work with almost any brand of directly connected external hard disk.

For instance, I back up my home iMac to a Western Digital drive that’s connected to it via a cable.

As for hard-drive life, it’s my experience that many seem to die sooner or later, especially if they are used heavily. I don’t know if the ones inside the Time Capsule are especially fragile. But, in just the past six months, I’ve had an external hard disk from G-Tech die on me; seen an internal hard disk on my home Dell die for a second time; and discovered that the hard disk on my colleague’s MacBook died.

One way to protect against the failure of a local backup drive is to consider, in addition to using an external disk, backing up your data to an online backup service like Mozy, Carbonite or SugarSync.

My Dell has Microsoft Vista but I can upgrade free to the new Windows 7. However, I was told my antivirus software won’t be compatible and my email will change—the program will no longer be “Windows Mail.” What do you recommend?

A: I regard Windows 7 as much better than Vista, but you are correct that many antivirus programs will require upgrading and Windows Mail will go away during the upgrade. You’ll have to install a new email program, such as the very similar “Windows Live Mail,” which can import your messages. So, the question really is one of trade-offs. If you’re satisfied with Vista, and would rather not perform these program replacements, you should stand pat. If you don’t like Vista, and are anxious to replace it, then the hassles you describe could be worth it.

Will Office 2003 work with the new Windows 7 operating system?

A: Microsoft, which makes both products, says the answer is yes, though I haven’t tested it.

Is it possible that the Verizon Motorola Droid, which doesn’t work in Europe, could be turned into a “world phone” that could work on European cellphone networks via an app somebody might develop?

A: An app wouldn’t be able to do that for the current Verizon Droid. It’s a hardware issue.

Verizon’s Droid, like most Verizon phones, is built to run on a type of network called CDMA that isn’t used in Europe or most other countries outside the U.S., which use a network standard called GSM.

To run on these networks, the Droid, or any other current CDMA phone, would need an entirely different radio, or two radios, one for each type of network.

Verizon offers a handful of so-called “world phones,” which have both kinds of radios inside, but the Droid isn’t one of them. Motorola may well make a new model with two radios, or even a model with one radio that would work overseas, and I wouldn’t be surprised if it did so.

What could be done with an app is to allow the Droid to make so-called VOIP phone calls via the Internet.

In fact, while I haven’t checked, there may already be such an app for Android—the Droid’s operating system—that would do so. But, in many cases, making such Internet phone calls requires the user to be in range of a Wi-Fi network. Some carriers don’t allow such calls to be made over their cellular networks.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

A: That’s right. It’s a characteristic of Android, the Droid’s operating system made by Google, and it’s something I noted as a weakness when I reviewed the first Android phone over a year ago.

Even though the Droid comes with 16 gigabytes of memory, in the form of a removable card, apps can’t be stored on this memory card. They must be stored in a special area of internal memory, which in the case of the Droid totals only a measly 256 megabytes, about a fourth of one gigabyte. The memory card is reserved instead for things like documents, music, videos and pictures. That limits the total number of apps the phone can hold at any one time.

Google says the amount of internal memory allotted for apps is up to the hardware makers, and notes that the Droid has twice as much as the original Android phone. It also says that makers of complex apps that use things like graphics that are ancillary to the core app itself could theoretically offload these files to the memory cards.

But users of Apple’s competing iPhone can devote nearly all of its 16 gigabytes of memory to storing third-party apps, allowing many more apps to be stored on the phone.

I have all my data (addresses, calendar, notes) stored on my Palm Zire. I’d like to get an iPod Touch, but can’t figure out how to transfer the Palm calendar. Can you help? Or, do you know of any other “smart” handheld that will allow me to import my Palm data and give me Internet/email access?

A: There are various workarounds for doing the transfer to an iPod Touch, but, since you ask, there is another smart phone with great Internet capabilities that comes with a way to do it simply and directly: the Palm Pre. It’s based on a new and different operating system than your Zire is, called webOS, and is designed to sync with wireless contact and calendar sources rather than desktop programs.

But Palm has developed a one-time, one-way utility for transferring data from desktop software used by an older Palm to one of the wireless calendar and contact services with which the Pre was designed to sync. More information is at: http://bit.ly/2ivFI.

I want to buy a new computer and I really like the new iMac with the 27″ screen. I am 72 years old, which is one of the reasons I want the larger screen. Please tell me if you think my buying this iMac is a good idea. Is there some negative aspect of the iMac that I should be aware of?

A: I gave the new iMac with the huge screen a positive review, so I obviously think it’s a good computer. But, if by mentioning your age you mean to imply that you have vision issues, you should be aware that the new iMac’s screen isn’t just physically large, but is high resolution.

That allows it to pack a lot more content onto the screen, but, depending on what program you’re using, it can make the text small. Word processors, email programs and Web browsers usually allow you to enlarge text, but not all programs do.

The Mac itself has a system-wide zooming feature, but that makes some tasks harder to work with. I recommend you go to a store and play with the big iMac for a while to make sure you feel comfortable with its screen resolution.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

A: You will begin to see more touch-screen laptops after Oct. 22, when Windows 7 comes out, because that new operating system has optional fingertip touch-screen navigation built in. In addition, many of the major Windows PC makers are adding their own touch-navigation systems to newer models.

However, I’d offer two caveats. First, not every touch screen will be capable of performing all the multitouch actions and gestures Windows 7 will offer. Some are more limited in their capabilities.

Second, the hardware makers will likely be cautious at first about adding fully capable touch screens to all or most of their laptops.

This is partly because these screens can add significant cost in a price-conscious market, and partly because nobody is certain how popular touch-screen navigation will be on laptops as opposed to, say, on all-in-one desktops where reaching for the screen is more obvious and natural.

I have an Apple iMac, and an Apple iPhone with around 122 apps. My question is, why don’t these iPhone apps work on the iMac? Both units use the same operating system, so why not?

A: While the iPhone and the iMac each use a version of the same operating system, Apple’s OS X, they aren’t the same operating systems. The version on the iPhone is stripped down, and has been modified to support an entirely different user interface, navigation system and set of hardware capabilities.

So there are two separate collections of apps, or programs, that run on the two platforms.

I am currently running Windows Vista Ultimate on my Dell PC. I have regretted it ever since I upgraded from XP because of its terribly slow performance. I have heard good things about Windows 7 but I am afraid I will have to buy the more expensive Ultimate upgrade (which I don’t really need) instead of an upgrade to Home Premium or Professional. Is that true?

A: According to Microsoft, owners of Vista Ultimate can only perform an “in-place upgrade” to Windows 7 Ultimate, not to lesser versions. An “in-place upgrade” is the type most people think of, the type where all your programs and files and settings are preserved just as they were, but you emerge with the new operating system.

Even then, you must be careful to buy the edition of Ultimate that matches the type of architecture your machine possesses, either 32-bit or 64-bit.

However, you can downgrade to the Home Premium or Professional versions of Windows 7, if you are willing to do a lot more work, by opting for what Microsoft calls a “custom installation,” something commonly known as a “clean install.” This typically means, first, backing up all your files and settings to an external hard disk, then allowing the Windows 7 installation disk to wipe your hard disk clean before installing your preferred version of Windows 7.

You would then copy back all your files. But you cannot do the same with your programs. For these, you would have to reinstall every one, from their original disks or downloaded installation files, and then download and re-install all the patches and program upgrades that have been issued by their makers since you acquired them.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site,

http://walt.allthingsd.com.

Owners of any Mac with an Intel processor—about 80% of all Macs in use, including yours—will be able to do simple, direct in-place upgrades to the new Snow Leopard edition of the Mac operating system, due out soon. This method will preserve all programs, files and settings without requiring any of the hard-disk wiping, temporary offloading of files and re-installing of programs that Microsoft is requiring to move to Windows 7 from its most popular current version, Windows XP.

Not only that, but Snow Leopard will cost you and other Leopard users just $29, which is $90 less than the Home Premium version of Windows 7. Apple also is claiming that the upgrade will be up to 45% faster than in the past and that it will actually free up an additional 6 gigabytes of hard disk space.

However, that doesn’t mean there won’t be obstacles or issues for some Mac users. Most important, owners of the other 20% of Macs, those whose models use older PowerPC processors—like the G4 and G5—won’t be able to use Snow Leopard at all. It’s the first Mac OS version that runs only on Intel-based Macs. So, if these folks want Snow Leopard, they’ll have to buy new machines, even though some of them bought their Macs as recently as 2006.

Also, although Intel-based Macs running the older Tiger version of the operating system can be directly and simply upgraded to Snow Leopard, Apple is officially requiring their owners to spend more for it. They have to buy Snow Leopard as part of a $169 boxed set that includes other Apple software they may not want.

Given the manual process of moving from Windows XP to Windows 7, isn’t it likely that there’ll be some third-party utility to handle it?

Yes. Seattle-based Laplink Software has announced that it will issue a new version of its PCmover utility—mainly sold for transferring data to new PCs—that will be able perform automated in-place upgrades to Windows 7 on an existing Windows XP machine, including the preservation of programs. I haven’t tested it yet, and can’t swear that it will work properly. More information is at laplink.com under “Latest News.”

Can you recommend software to remove trial/craplet programs? Something suitable for average users?

The one I have used with success is called “The PC Decrapifier,” which removes unneeded trial programs, add-on programs and advertising come-ons known as “craplets.” The software is free at pcdecrapifier.com. Note that it works only on PCs running Windows XP and Windows Vista. Before you use it, make sure to read the list of exactly what it removes, which is on the Web site.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

I want to purchase an e-reader. Currently I use my Palm Tungsten, but the screen is rather small for reading books. I purchased the Amazon Kindle for my niece but I do not like the design of it. Are there any other e-readers on the market that have a full keyboard and can connect to the Internet?

A: There may be some obscure models that do, but the main competitor to the Kindle, Sony’s Reader, lacks a direct connection to the Internet. You have to purchase titles on a computer and then move them to the device. The Reader does have a keyboard, but it’s virtual, not physical.

I’m considering the new 13″ aluminum-body MacBook. I’m a nontech guy doing routine computing tasks. I own an iMac and I’m ready to add a laptop. The only downside to the new MacBook seems to be the absence of a FireWire port. Is that a deal killer?

I don’t believe so. At one time, FireWire (also called 1394 or iLink on some computers and peripheral devices) was much faster than USB, but now the two are about the same speed. At one time, plugging most camcorders, or many external hard disks, required FireWire. Now both types of devices typically use USB or offer both types of ports.

If you are a professional photographer, videographer or musician with a heavy investment in USB peripheral devices, then the lack of a FireWire port may make the new MacBook a non-starter. But for an average user, unless you have invested in FireWire-only peripherals, I don’t think its absence would matter at all. Besides, you still have your iMac, which includes FireWire.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

I have moved from a PC to the iMac. In the Windows environment, I felt a need to run utilities to clean out the registry and defragment the hard disk frequently. Is this also needed on the iMac? If so, what programs are recommended?

The Mac operating system, called OS X Leopard, doesn’t include a registry, which is a feature of Windows that holds information that programs need to operate properly. So there’s no need to clean or maintain any registry on a Mac.

Mac hard disks, like those on Microsoft (MSFT) Windows computers, can get fragmented — a condition in which parts of files are so scattered around on the disk that the disk runs slowly. However, the operating system has some under-the-covers features that generally obviate the need to run a defragmentation utility. In fact, Apple (AAPL), which calls defragmenting a disk “optimizing” it, flatly claims that “You probably won’t need to optimize at all if you use Mac OS X.” There are some Mac defragmentation utilities, but I don’t believe you will need them unless you have large numbers of extremely large files and almost no free disk space.

My son’s computer frequently gets infected with adware, pop-ups. Recently it was hit with a continuing pop-up ad called VirusHeat that touted itself as a solution to the computer’s problems. When I paid for VirusHeat, the problems went away. Is it legitimate?

According to numerous reports on the Web, including some from security companies, VirusHeat is a form of malicious or misleading software. It falls into a category that attempts to scare people into thinking their computers are badly infected, or exaggerates any problems you may have. This is a common tactic now used by creators of malware.

Some of these fake or misleading “security programs” may be designed merely to make you pay. Others may even be designed to install the very kinds of viruses, spyware or adware that they claim to fight.

I have updated to a new PC. My data are on a floppy disc. There is no floppy disc drive on this new computer. How can I transfer my data?

For around $25, you can buy an external floppy disk drive that plugs into a new PC using its standard USB port. If you do so, and connect it to the new PC, you should be able to copy your data to the new computer’s hard disk.

• You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital web site, http://walt.allthingsd.com.

I want to buy a new ultralight laptop for travel. Few are available with Windows XP, which I would prefer. If I get a Vista machine, will I have compatibility issues with transferring files back and forth between it and my older laptops, both of which have XP operating systems and MS Office 2003?

Your Microsoft (MSFT) Office files, and other standard files, such as photos, songs and PDF documents, should all be compatible with both Vista and XP. While Vista has compatibility problems with some programs and some hardware, in my tests I have never found that Vista caused compatibility problems with standard, common types of files.

I plan to install Windows XP on my Apple (AAPL) iMac using Boot Camp. Whenever I am using the Windows side of the machine, I plan to shut off access to the Internet — no Web browsing or email. I even intend to unplug my wireless base station. Will this protect me from getting the Windows viruses?

Well, that’s a drastic plan, but it will probably work, since most viruses and other malicious software are acquired via email or Web sites. However, by cutting yourself off from the Internet, you may make your computer less useful while running Windows. Many programs have Internet components, and those that run locally often download new versions and features over the Internet. Plus, Microsoft distributes updates for Windows and Office using the Internet, including security fixes. For those reasons, it might be more effective to install security software on the Windows portion of your Mac and leave the Internet connection on.

I have a relatively new PC with Windows Vista. Typically, I may have five or six programs running at the same time, sometimes with multiple documents open in each one, and I like to leave my PC this way. However, I’ve noticed that every few weeks or so, Vista has an annoying tendency to restart my PC when I’m away from it, and I see a message that “Your computer was restarted to finish installing updates.” Is there any way to prevent or minimize this?

Yes. In the settings for Microsoft’s automatic update service, called Windows Update, the recommended option is to automatically download updates and install them. The second step, installing the updates, can lead to a restart. But you can change the settings to minimize or eliminate the annoyance this causes.

You can choose a specific schedule for installing the updates at a time when you won’t be interrupted. Or, you can choose an option called “Download updates but let me choose whether to install them.” A third option is called “Check for updates but let me choose whether to download and install them.” You could opt out of the update program, but that could leave your PC vulnerable to malicious software.

These options can be found by opening the Windows Security Center, then clicking on “Windows Update” at the upper left. Then, in the next window, click on “Change settings” in the left column. Similar settings are also available in Windows XP, by opening the Security Center and clicking on “Manage Security Settings for: Automatic Updates.”

• You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

I have a new H-P (HPQ) laptop and there are several preinstalled media-playing interfaces that have been foisted on me. Do I really need all of these interfaces? Can’t I just get all of this media to run through Windows Media Player or iTunes?

Since you weren’t specific, I don’t know what media software came with your new laptop. I’m sure some of it may have been redundant “craplets” — the unwanted software PC makers load onto their machines in order to collect a fee from the programs’ publishers. And you are correct that many of the most common audio and video file types can be handled by Windows (MSFT) Media Player and iTunes.

However, the Internet is full of media file types that are best played, or can only be played, in specialized software — either separate applications on your computer or online players that are enabled via your Web browser. So, over time, most users will collect additional players, or plug-ins for their Web browsers, that will supplement their main media-playing program. One way to see if the media software on your new computer is necessary is to test what types of files it handles. If you can open and play these same files in Windows Media Player or iTunes, and you prefer to do so, then you probably don’t need the added software.

If I am running Windows Vista on my iMac desktop using Parallels, will Apple’s Time Machine backup program automatically preserve the Windows hard disk, too?

Yes. Parallels, and its competitor, VMWare Fusion, create virtual Windows hard disks inside a Macintosh. When you are running Parallels or Fusion, Windows sees these virtual hard drives as if they are distinct physical disks. However, they are in fact just very large files on your Mac’s hard disk. So Apple’s (AAPL) Time Machine backup program treats them like any other file and backs them up. Time Machine can also restore these virtual Windows hard disks, in their entirety, just as it can restore other kinds of files.

There are some caveats, however. Time Machine treats each virtual Windows hard disk as a big, unified blob of data, so it cannot peer inside them to recover individual Windows files you may have accidentally deleted while running Windows programs. Also, if your virtual Windows hard disk is large, and it changes often, then using Time Machine to back it up may suck up a lot of space on your backup drive, as numerous archived versions of the file accumulate.

I currently have a DVD player and a large stack of DVDs that I play through my analog TV set. After the 2009 digital TV conversion, will I still be able to use my existing DVD player and play my existing DVDs, even if I buy one of the government-subsidized converter boxes?

The FCC says DVD players and other add-on gear “will continue to work, even if they are only analog-capable.” But it adds that “manufacturers are producing a number of different connectors to hook equipment together and improve picture and sound quality. Check with your equipment retailer to determine the types of connectors that will work with your equipment.”

In other words, while there’s no inherent conflict, it all depends on your particular DVD player, your particular TV set, and how you have them connected. The best thing to do is consult closely with the dealer or manufacturer selling the converter box so that you understand how it can coexist with your current DVD player setup, or how you might have to alter your current setup.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

My IT department will not turn on the feature in our servers that would allow me to receive corporate email on my iPhone. This has forced me to revert back to my BlackBerry Pearl. Can I transfer my iTunes music to my Pearl?

It depends on what you mean by “iTunes music.” If you mean music you bought from the iTunes store in protected format — which describes most of the store’s catalog — the Pearl can’t play it, unless you go through a laborious multistep process to convert it to unprotected files. If you mean unprotected music that is managed by the iTunes program on your PC, the Pearl can handle it as long as it is in open formats supported by the Pearl, including the MP3 or open AAC formats.

To get these files into your Pearl, simply use the music-transfer software that came with the Pearl to copy the songs from your computer’s hard disk to either the Pearl’s internal memory or to a flash memory card you may have in your Pearl.

I recently purchased a new iMac with the Leopard operating system, and have installed Windows Vista on it as well, using Leopard’s Boot Camp feature, so the Mac can boot into either OS. I would like both of those operating systems to share an external hard drive so I can back up my files. Is it possible to do that?

Yes, provided you follow one of two scenarios. The first would be to format the external drive as a Windows drive, but be careful to use the Windows format called “FAT32,” not the one called NTFS. Out of the box, Macs can see all Windows drives and can read from them all. But they can only save files to Windows drives that use the FAT32 system for organizing files. The downside of this is that the FAT32 system only allows files of up to 4 gigabytes each.

The other scenario would be to use a Mac-formatted external drive, which doesn’t have that limitation. Of course the Mac operating system can handle such drives perfectly, but Windows can’t even see them. However, in your Vista setup, you can install a third-party Windows program called MacDrive 7, which allows Windows to both read from, and write to, Mac-formatted drives. I have tested it successfully with Vista under Boot Camp on an iMac. The $50 program can be downloaded from mediafour.com.

The hard disk on my new Sony VAIO laptop is filling up fast. It is trying to get me to watch a lot of movie trailers. Is all that video stored in my machine somewhere and if so can I dump some of it out?

If your Sony laptop is like mine, not only are the unwanted movie trailers pre-loaded on your hard disk, but so are the entire movies, which Sony actually charges you to watch. In my case, these files took up over 4 gigabytes of precious disk space. This is a particularly outrageous example of what I call “craplets,” unwanted trial software that litters new Windows desktops. You can delete these files and reclaim all that disk space without any harm to your computer.

You can find Mossberg’s Mailbox, and my other columns, online free at the new All Things Digital Web site, http://walt.allthingsd.com.

I currently spend about $50 to $60 per year for Norton Security software. Is this necessary when Windows XP has its own security built into the operating system?

Windows XP doesn’t include antivirus or antispyware programs, so you definitely need some sort of add-on security software. If you don’t want to pay for it, there are free alternatives available.

How do we determine when to purchase a new PC? Our current Dell is about five years old. I’m feeling a little worried because I have my music and photos on the computer and don’t want to lose them.

There’s no universal answer to your question. In general, I don’t believe people should replace computers that are working well for them just because they reach a certain age. On the other hand, five years is pretty old for a PC. At that age, the odds increase that the hard disk may develop problems, and that newer versions of the software you like will require hardware upgrades that may cost more than you want to invest in an older machine.

Assuming your Dell is working fine, that you aren’t a power user, and that your music and photo activities are simple and basic, there’s probably no urgent need to replace the PC. But, to assuage your concern about “losing” your pictures and music, you might back up those precious files to an external hard disk or an online backup service.

Last week, you compared the start-up time of Windows Vista to Apple’s new Leopard operating system, and found Vista to be much slower. But you used different laptops for each. What would the numbers be on the same Macintosh running the two operating systems?

I ran the tests again on a single computer, a fairly new Apple iMac, which can be started up, and restarted, in either Vista or Leopard. I used the Mac’s Boot Camp feature, in which only one operating system is running at a time, has its own dedicated portion of the hard disk and fully controls the hardware. The machine uses an Intel processor and other key components commonly found on Windows machines, and runs Windows just like a Dell or any standard Windows PC, without any involvement from the Mac operating system.

This Vista installation doesn’t include any of the speed-robbing trial software commonly included by PC makers, though it does have security software from Symantec. However, the test results were very similar — Leopard started and restarted much more quickly than Vista did.

In this simple test, I timed both operating systems from a cold start and a restart until the computer was fully ready for operation, with the hard disk quiet and the network connection established. The cold start, beginning with the computer completely off, took Leopard 46 seconds, but took Vista one minute and 42 seconds. A restart, beginning with the computer running an email program, the Firefox Web browser, and Microsoft Word, took one minute and two seconds for Leopard, and three minutes and 17 seconds for Vista.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

Write to Walter S. Mossberg at mossberg@wsj.com