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	<title>Mossberg&#039;s Mailbox &#187; gigabyte</title>
	<atom:link href="http://mailbox.allthingsd.com/tag/gigabyte/feed/" rel="self" type="application/rss+xml" />
	<link>http://mailbox.allthingsd.com</link>
	<description>from The Wall Street Journal</description>
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		  <title>All Things Digital</title>
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		<title>Upgrading Macs</title>
		<link>http://mailbox.allthingsd.com/20090812/mossbergs-mailbox-6/</link>
		<comments>http://mailbox.allthingsd.com/20090812/mossbergs-mailbox-6/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 21:24:03 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[hardware]]></category>
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		<category><![CDATA[add-on programs]]></category>
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		<category><![CDATA[craplet]]></category>
		<category><![CDATA[G4]]></category>
		<category><![CDATA[G5]]></category>
		<category><![CDATA[gigabyte]]></category>
		<category><![CDATA[hard disk]]></category>
		<category><![CDATA[Home Premium]]></category>
		<category><![CDATA[iMac]]></category>
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		<category><![CDATA[Laplink Software]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[operating system]]></category>
		<category><![CDATA[OS]]></category>
		<category><![CDATA[OS X Leopard]]></category>
		<category><![CDATA[PCMover]]></category>
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		<category><![CDATA[Seattle]]></category>
		<category><![CDATA[Snow Leopard]]></category>
		<category><![CDATA[Snow Leopard Feature]]></category>
		<category><![CDATA[The PC Decrapifier]]></category>
		<category><![CDATA[Tiger]]></category>
		<category><![CDATA[trial program]]></category>
		<category><![CDATA[upgrade]]></category>
		<category><![CDATA[utility]]></category>
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		<category><![CDATA[Windows 7]]></category>
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		<guid isPermaLink="false">http://mailbox.allthingsd.com/20090812/mossbergs-mailbox-6/</guid>
		<description><![CDATA[Walt Mossberg answers questions on Macs moving to the new Snow Leopard; getting help moving to Windows 7 and cleaning up your PC.]]></description>
			<content:encoded><![CDATA[<p class="question"> Thanks for your columns about the difficulties of upgrading to Windows 7 from Windows XP. But I am a Mac owner with an iMac I bought new last year that currently runs Mac OS X Leopard. Will there be obstacles to upgrading my Mac to the new Snow Leopard?</p>
<p>Owners of any Mac with an Intel processor—about 80% of all Macs in use, including yours—will be able to do simple, direct in-place upgrades to the new Snow Leopard edition of the Mac operating system, due out soon. This method will preserve all programs, files and settings without requiring any of the hard-disk wiping, temporary offloading of files and re-installing of programs that Microsoft is requiring to move to Windows 7 from its most popular current version, Windows XP.</p>
<p>Not only that, but Snow Leopard will cost you and other Leopard users just $29, which is $90 less than the Home Premium version of Windows 7. Apple also is claiming that the upgrade will be up to 45% faster than in the past and that it will actually free up an additional 6 gigabytes of hard disk space.</p>
<p>However, that doesn&#8217;t mean there won&#8217;t be obstacles or issues for some Mac users. Most important, owners of the other 20% of Macs, those whose models use older PowerPC processors—like the G4 and G5—won&#8217;t be able to use Snow Leopard at all. It&#8217;s the first Mac OS version that runs only on Intel-based Macs. So, if these folks want Snow Leopard, they&#8217;ll have to buy new machines, even though some of them bought their Macs as recently as 2006.</p>
<p>Also, although Intel-based Macs running the older Tiger version of the operating system can be directly and simply upgraded to Snow Leopard, Apple is officially requiring their owners to spend more for it. They have to buy Snow Leopard as part of a $169 boxed set that includes other Apple software they may not want.</p>
<p class="question"> Given the manual process of moving from Windows XP to Windows 7, isn’t it likely that there’ll be some third-party utility to handle it?</p>
<p>Yes. Seattle-based Laplink Software has announced that it will issue a new version of its PCmover utility—mainly sold for transferring data to new PCs—that will be able perform automated in-place upgrades to Windows 7 on an existing Windows XP machine, including the preservation of programs. I haven’t tested it yet, and can’t swear that it will work properly. More information is at laplink.com under &#8220;Latest News.&#8221;</p>
<p class="question"> Can you recommend software to remove trial/craplet programs? Something suitable for average users?</p>
<p>The one I have used with success is called &#8220;The PC Decrapifier,&#8221; which removes unneeded trial programs, add-on programs and advertising come-ons known as &#8220;craplets.&#8221; The software is free at pcdecrapifier.com. Note that it works only on PCs running Windows XP and Windows Vista. Before you use it, make sure to read the list of exactly what it removes, which is on the Web site.</p>
<p class="tagline">You can find Mossberg&#8217;s Mailbox, and my other columns, online for free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com">http://walt.allthingsd.com</a>.</p>
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		</item>
		<item>
		<title>Turning Off Your Desktop PC</title>
		<link>http://mailbox.allthingsd.com/20081022/turning-off-your-desktop-pc/</link>
		<comments>http://mailbox.allthingsd.com/20081022/turning-off-your-desktop-pc/#comments</comments>
		<pubDate>Thu, 23 Oct 2008 00:50:02 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[32-bit]]></category>
		<category><![CDATA[3G]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[backups]]></category>
		<category><![CDATA[British Isles]]></category>
		<category><![CDATA[Brussels]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[data roaming]]></category>
		<category><![CDATA[desktop PC]]></category>
		<category><![CDATA[European networks]]></category>
		<category><![CDATA[gigabyte]]></category>
		<category><![CDATA[graphics]]></category>
		<category><![CDATA[international roaming]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Leopard]]></category>
		<category><![CDATA[memory]]></category>
		<category><![CDATA[monitor]]></category>
		<category><![CDATA[operating system]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[roaming]]></category>
		<category><![CDATA[security scan]]></category>
		<category><![CDATA[sleep mode]]></category>
		<category><![CDATA[system tune-up]]></category>
		<category><![CDATA[Truphone]]></category>
		<category><![CDATA[Vista Home Premium]]></category>
		<category><![CDATA[Web surfing]]></category>
		<category><![CDATA[Wi-Fi]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20081022/turning-off-your-desktop-pc/</guid>
		<description><![CDATA[Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

 At work I am told to turn off my desktop PC at the end of the day. My wife&#8217;s office tells her to leave her computer on overnight. My [...]]]></description>
			<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<hr />
<p class="question"> <em>At work I am told to turn off my desktop PC at the end of the day. My wife&#8217;s office tells her to leave her computer on overnight. My former employer said to turn off the monitor but leave the PC on. What&#8217;s right?</em></p>
<p class="answer"> Given the energy, environmental and economic crises, my view is that you should completely shut down both your computer and your monitor any time they will be unused for more than a few hours. And, of course, you should set them to go into sleep mode after they are idle for far less time than that. To be honest, I myself am not always faithful to that advice, but I am resolved to get better at it.</p>
<p>Of course, there are some nuances to the issue of overnight shutdowns. If you, or your company, routinely perform important operations overnight, like backups or security scans or system tune-ups, then you have to leave the computer on, but you should still turn off the monitor.</p>
<p class="question"> <em>How much memory do you recommend for a new computer running Vista Home Premium?</em></p>
<p class="answer"> Two gigabytes minimum, and three gigabytes if your budget can handle it. The latter is roughly the maximum that popular consumer versions of Vista (called 32-bit versions) can use.</p>
<p>For smooth, quick operation in common tasks, it&#8217;s been my experience that Vista demands more memory than either Windows XP or Apple&#8217;s Leopard operating system. And the need for added memory rises if your PC uses &#8220;shared&#8221; video memory, which means your graphics system lacks its own dedicated memory and relies on draining the main memory. This arrangement is common in less expensive computers.</p>
<p class="question"> <em>We are planning a trip to the British Isles this summer with a side trip to Brussels. We plan to bring our iPhone on the trip. What is the current situation with using European networks? Will my U.S. AT&#038;T account just work or do I need to make pre-arrangements? I realize my iPhone won&#8217;t be able to access the faster 3G networks over there, but can I use slower networks? Being limited to Wi-Fi would be a bummer.</em></p>
<p class="answer"> The iPhone 3G can indeed handle 3G networks in Europe, though the original iPhone can handle only slower networks. Both models can use Wi-Fi there.</p>
<p>You will need to call AT&#038;T before you leave, though, and &#8220;provision,&#8221; or set up, your account, for international roaming. Note that such roaming is expensive, with very high rates for both voice use and data use. AT&#038;T has some monthly add-on plans that cut these fees, but, if I were you, I would turn off data roaming until and unless I needed it; do most email and Web surfing via Wi-Fi; and consider downloading Truphone, a voice-calling program that uses Wi-Fi instead of cellphone networks.</p>
<p>You can find Mossberg&#8217;s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<title>New Trends in Docking-Station Design</title>
		<link>http://mailbox.allthingsd.com/20080917/new-trends-in-docking-station-design/</link>
		<comments>http://mailbox.allthingsd.com/20080917/new-trends-in-docking-station-design/#comments</comments>
		<pubDate>Thu, 18 Sep 2008 01:05:01 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[battery]]></category>
		<category><![CDATA[calendar]]></category>
		<category><![CDATA[connection]]></category>
		<category><![CDATA[connector]]></category>
		<category><![CDATA[data loss]]></category>
		<category><![CDATA[dock]]></category>
		<category><![CDATA[docking station]]></category>
		<category><![CDATA[gigabyte]]></category>
		<category><![CDATA[Google Calendar]]></category>
		<category><![CDATA[hard disk]]></category>
		<category><![CDATA[hard drive partition]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[keyboard]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[month view]]></category>
		<category><![CDATA[Norton PartitionMagic]]></category>
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		<category><![CDATA[port]]></category>
		<category><![CDATA[SaiSuke]]></category>
		<category><![CDATA[Sony]]></category>
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		<category><![CDATA[sync]]></category>
		<category><![CDATA[week view]]></category>
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		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20080917/new-trends-in-docking-station-design/</guid>
		<description><![CDATA[Walt answers questions about traditional docking stations, software for removing a hard drive's partitions, and alternatives to an iPhone calendar.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<hr />
<p class="question"> <em>A lot of the laptop companies seem to have abandoned the traditional docking station. These docking stations have a large rectangular connector that interconnects with the notebook from the bottom. The newer docking stations seem to be much smaller, with fewer connection options. Is a new trend in docking-station design emerging?</em></p>
<p class="answer"> The kind of large, fully equipped docking station you describe was born years ago, when laptops were different. They tended to have smaller screens and hard disks, more-cramped keyboards, weaker batteries, only wired Internet connections, and many fewer ports and connectors.</p>
<p>But the need for such docks has diminished, since modern laptops come with more ports, larger screens and keyboards, better batteries, wireless connections, and more-spacious hard disks. The old-style, more fully equipped docking stations are still available for some laptop models.</p>
<p>I suggest you look around at laptops meant for large businesses, which typically have been the market segment most interested in these accessories.</p>
<p class="question"> <em>My daughter was given a Sony laptop. It has a 40-gigabyte hard drive that has two 20-gigabyte partitions. What is the best way, either using software that comes with XP or an after-market program, to remove the partition and then have one 40-gigabyte hard drive again?</em></p>
<p class="answer"> I suggest you use a program from Symantec called Norton PartitionMagic, which can either split a hard drive into partitions, or merge partitions into one, without data loss. It can be downloaded from
<link icon="none" linkend="i1-SB122169510664050023" type="EXTERNAL">symantec.com/norton/partitionmagic</link> or purchased from various other merchants.</p>
<p class="question"> <em>I notice on my iPhone calendar that I can&#8217;t get a &#8220;week at a glance.&#8221; Is there a solution or alternative available?</em></p>
<p class="answer"> The only built-in alternative I know of is the calendar&#8217;s &#8220;list view,&#8221; which displays all your appointments in a scrolling list that is organized by day, but not by week.</p>
<p>There is a third-party calendar program for the iPhone called SaiSuke that appears to have a week view, as well as a detailed month view. It costs $9.99 and is meant to sync with Google Calendar. I haven&#8217;t tested it, so I can&#8217;t say how well it works.</p>
<p><em>You can find Mossberg&#8217;s Mailbox and my other columns online free at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
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		</item>
		<item>
		<title>Sending Video Files Without YouTube</title>
		<link>http://mailbox.allthingsd.com/20080730/sending-video-files-without-youtube/</link>
		<comments>http://mailbox.allthingsd.com/20080730/sending-video-files-without-youtube/#comments</comments>
		<pubDate>Thu, 31 Jul 2008 00:00:42 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[antispyware]]></category>
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		<category><![CDATA[Combo drive]]></category>
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		<category><![CDATA[MacBook]]></category>
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		<category><![CDATA[processor speed]]></category>
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		<category><![CDATA[YouSendIt]]></category>
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		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20080730/sending-video-files-without-youtube/</guid>
		<description><![CDATA[Walt Mossberg answers readers' questions about sending video files without YouTube, buying a MacBook for an art/graphic-design student, and choosing a reliable antispyware program.]]></description>
			<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<hr />
<p class="question"> <em>I need some help sending videos to others. It seems that every video I try to send in various ways is always too large. I&#8217;ve tried to use a program that works with Outlook to compress the email attachment, but it&#8217;s always still too large. Is there a solution other than uploading them onto YouTube or something similar?</em></p>
<p class="answer"> I suggest you try one of the services that specifically exist to transmit files that are too large for email. They typically work by having you upload the files to their servers, which, unlike YouTube, don&#8217;t expose them to the world. Seconds after you upload these files, your recipients receive an email that includes a specific link to the file you uploaded. The email is small because it includes only the link, not the file itself. The recipient clicks on the link, and the file is downloaded to his or her computer.</p>
<p>The service I use for this is called YouSendIt, and can be accessed at <a href="http://yousendit.com" rel="external">yousendit.com</a>. It works in all the major Web browsers, and on both Windows and Macintosh computers. The company has a free plan that covers files of up to 100 megabytes in size, and allows each file to be downloaded up to 100 times, or up to a gigabyte of total downloads each month. For $10 a month, you get a maximum file size of two gigabytes, 500 downloads per file, and a monthly maximum limit of 40 gigabytes.</p>
<p>In my experience, YouSendIt works well. It can be used directly from within a browser, or via a small program called YouSendIt Express, that lives on your computer and handles large files faster than the browser version does. YouSendIt also offers an Outlook plug-in that can automatically route large downloads via the service rather than through regular email, though I haven&#8217;t tested this plug-in.</p>
<p class="question"> <em>Our daughter is heading off to college this fall. She will be an art/graphic-design major, and the school recommended that she buy an Apple MacBook. I&#8217;m not sure if she should get what the college calls the &#8220;midlevel MacBook&#8221; or the &#8220;advanced MacBook.&#8221; The only differences are a slightly faster processor, a hard disk that is 40 gigabytes larger, and a &#8220;SuperDrive&#8221; for CDs and DVDs rather than a &#8220;Combo&#8221; drive. The price difference is $90. Which should we buy?</em></p>
<p class="answer"> Either machine would be fine, and a lot depends on your budget, since college itself is of course very expensive. But I think, in this case, the extra $90 would be worth paying. This has nothing to do with the processor speed, which she probably wouldn&#8217;t even notice. But, if she is going to be creating a lot of graphics files, which can be large, the extra hard-disk space could be important.</p>
<p>The same goes for the CD/DVD drive options. The &#8220;SuperDrive&#8221; is Apple&#8217;s term for a drive that can create both DVDs and CDs, while the &#8220;Combo&#8221; drive can create only CDs. (Both drives can play both types of disks.) For someone who is producing large files, the ability to create DVDs can be handy, since DVDs have much higher capacities than CDs.</p>
<p class="question"> <em>My laptop has been infected by rogue viruses, posing as antispyware programs, that I can&#8217;t get rid of. When I go on Google, I find a number of sites that claim to offer free software that will get rid of them, but I am reluctant to download anything onto my machine from a source that I am not sure of. What&#8217;s a reliable program that will do that job?</em></p>
<p class="answer"> I would immediately buy a genuine, legitimate commercial antispyware program, install it and run it. The best ones I know of are Spyware Doctor by PC Tools, at <a href="http://pctools.com" rel="external">pctools.com</a>, and Spy Sweeper from Webroot, at <a href="http://Webroot.com" rel="external">Webroot.com</a>. Each costs $30, but that price can save you a lot of heartache.</p>
<p><em>You can find Mossberg&#8217;s Mailbox, and my other columns, online, free, at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
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		<item>
		<title>Uninstalling Leopard on a Mac</title>
		<link>http://mailbox.allthingsd.com/20080306/uninstalling-leopard-on-a-mac/</link>
		<comments>http://mailbox.allthingsd.com/20080306/uninstalling-leopard-on-a-mac/#comments</comments>
		<pubDate>Thu, 06 Mar 2008 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20080306/uninstalling-leopard-on-a-mac/</guid>
		<description><![CDATA[Walt Mossberg answers questions about downgrading from Leopard to Tiger on a Mac, finding "easy listening" music on iTunes and why new slim laptops don't have FireWire ports.]]></description>
			<content:encoded><![CDATA[<p><em>(See Corrections &amp; Amplifications item below.)</em></p>
<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<hr />
<p class="question"> <em>Last week you discussed how to uninstall Windows Vista and go back to Windows XP. But I own a Macintosh, and after upgrading to the new Leopard operating system from Tiger, I find I dislike Leopard. How can I uninstall Leopard and go back to Tiger?</em></p>
<p class="answer"> To restore the older Tiger operating system after upgrading to Leopard, you should first find the Tiger DVD that came with your Mac. Insert it and reboot your Mac while holding down the &#8220;C&#8221; key. This will boot the computer from the DVD rather than your hard disk.</p>
<p>On the screen that shows available hard drives for installation, click on the Options button and select the &#8220;Archive &amp; Install&#8221; option. Also, select the choice called &#8220;Preserve Users &amp; Network Settings.&#8221; If you have enough free disk space (roughly six gigabytes), Tiger will be reinstalled and your home directory and applications should be preserved.</p>
<p>However, just as with Windows, performing such an operating system &#8220;downgrade&#8221; on a Mac can be tricky for a nontechnical user. You might want to hire an expert to do it. If you do decide to try it yourself, I strongly urge you to first read an Apple document that contains more details, including some potential pitfalls and limitations of the &#8220;Archive and Install&#8221; procedure. It&#8217;s at <a href="http://docs.info.apple.com/article.html?artnum=107120" rel="external">http://docs.info.apple.com/article.html?artnum=107120</a>.</p>
<p class="question"> <em>Occasionally, I try to download a song or artist that would be in the &#8220;Easy Listening&#8221; category, but neither iTunes nor Amazon lists that genre. How can I find them?</em></p>
<p class="answer"> In the iTunes store, there is indeed a genre called &#8220;Easy Listening&#8221; that contains thousands of tracks. The problem is that it&#8217;s not listed on the front page of the store. To find &#8220;Easy Listening&#8221; and the songs it contains, select &#8220;Browse&#8221; from the box labeled &#8220;Quick Links&#8221; at the upper right on the store&#8217;s front page. Then click &#8220;Music&#8221; in the far left column and &#8220;Easy Listening&#8221; in the column labeled &#8220;Genre.&#8221;</p>
<p>In Amazon&#8217;s MP3 download service, I couldn&#8217;t find a listing for the &#8220;Easy Listening&#8221; genre. But some of the songs and artists you&#8217;re looking for could be listed under other categories. Try directly searching for an artist&#8217;s name or a song title in the search box at the top of the MP3 Downloads page.</p>
<p class="question"> <em>Why isn&#8217;t a FireWire port included on either of the two new slim laptops you recently reviewed, the Lenovo ThinkPad X300 and the Apple MacBook Air?</em></p>
<p class="answer"> Both laptops are so small that they can only include a limited number of ports, though the Lenovo has many more than the Apple. And standard FireWire, also known as &#8220;1394&#8243; or &#8220;iLink&#8221; on some machines, is becoming redundant in mainstream consumer computers, since the USB 2.0 ports offer roughly the same speed and are compatible with many more devices. There is a faster version of FireWire, which Apple uses on most of its desktop models. But there is also a faster version of USB in the works.</p>
<p><em>You can find Mossberg&#8217;s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
<p id="CX"><strong>Corrections and Amplifications</strong></p>
<p>Due to incorrect information provided by the manufacturer, this column erroneously says that Macintosh users performing a &#8220;downgrade&#8221; from Apple&#8217;s new Leopard operating system to the older Tiger system should select an option called &#8220;Preserve Users &amp; Network Settings.&#8221; In fact, that option isn&#8217;t available when installing an older version of the operating system over a newer one. Users must instead manually relocate their data files and settings after performing the downgrade, a process that is explained at this Web page: <a href="http://docs.info.apple.com/article.html?artnum=107297" rel="external">http://docs.info.apple.com/article.html?artnum=107297</a>.</p>
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		<item>
		<title>Moving Music to a BlackBerry</title>
		<link>http://mailbox.allthingsd.com/20071129/moving-music-to-a-blackberry/</link>
		<comments>http://mailbox.allthingsd.com/20071129/moving-music-to-a-blackberry/#comments</comments>
		<pubDate>Thu, 29 Nov 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Boot Camp]]></category>
		<category><![CDATA[craplets]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[gigabyte]]></category>
		<category><![CDATA[hard disk]]></category>
		<category><![CDATA[iMac]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[Leopard]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[memory card]]></category>
		<category><![CDATA[MP3]]></category>
		<category><![CDATA[OS]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Pearl]]></category>
		<category><![CDATA[Sony]]></category>
		<category><![CDATA[third party]]></category>
		<category><![CDATA[transfer]]></category>
		<category><![CDATA[Vaio]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20071129/moving-music-to-a-blackberry/</guid>
		<description><![CDATA[Walt answers questions about transferring music to a BlackBerry Pearl, using an external hard drive with Leopard's Boot Camp and removing unwanted software.]]></description>
			<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.</p>
<p class="question"> <em>My IT department will not turn on the feature in our servers that would allow me to receive corporate email on my iPhone. This has forced me to revert back to my BlackBerry Pearl. Can I transfer my iTunes music to my Pearl?</em></p>
<p class="answer"> It depends on what you mean by &#8220;iTunes music.&#8221; If you mean music you bought from the iTunes store in protected format &#8212; which describes most of the store&#8217;s catalog &#8212; the Pearl can&#8217;t play it, unless you go through a laborious multistep process to convert it to unprotected files. If you mean unprotected music that is managed by the iTunes program on your PC, the Pearl can handle it as long as it is in open formats supported by the Pearl, including the MP3 or open AAC formats.</p>
<p>To get these files into your Pearl, simply use the music-transfer software that came with the Pearl to copy the songs from your computer&#8217;s hard disk to either the Pearl&#8217;s internal memory or to a flash memory card you may have in your Pearl.</p>
<p class="question"> <em>I recently purchased a new iMac with the Leopard operating system, and have installed Windows Vista on it as well, using Leopard&#8217;s Boot Camp feature, so the Mac can boot into either OS. I would like both of those operating systems to share an external hard drive so I can back up my files. Is it possible to do that?</em></p>
<p class="answer"> Yes, provided you follow one of two scenarios. The first would be to format the external drive as a Windows drive, but be careful to use the Windows format called &#8220;FAT32,&#8221; not the one called NTFS. Out of the box, Macs can see all Windows drives and can read from them all. But they can only save files to Windows drives that use the FAT32 system for organizing files. The downside of this is that the FAT32 system only allows files of up to 4 gigabytes each.</p>
<p>The other scenario would be to use a Mac-formatted external drive, which doesn&#8217;t have that limitation. Of course the Mac operating system can handle such drives perfectly, but Windows can&#8217;t even see them. However, in your Vista setup, you can install a third-party Windows program called MacDrive 7, which allows Windows to both read from, and write to, Mac-formatted drives. I have tested it successfully with Vista under Boot Camp on an iMac. The $50 program can be downloaded from mediafour.com.</p>
<p class="question"> <em>The hard disk on my new Sony VAIO laptop is filling up fast. It is trying to get me to watch a lot of movie trailers. Is all that video stored in my machine somewhere and if so can I dump some of it out?</em></p>
<p class="answer"> If your Sony laptop is like mine, not only are the unwanted movie trailers pre-loaded on your hard disk, but so are the entire movies, which Sony actually charges you to watch. In my case, these files took up over 4 gigabytes of precious disk space. This is a particularly outrageous example of what I call &#8220;craplets,&#8221; unwanted trial software that litters new Windows desktops. You can delete these files and reclaim all that disk space without any harm to your computer.</p>
<p>You can find Mossberg&#8217;s Mailbox, and my other columns, online free at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</p>
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		<title>Removing Songs from an iPhone</title>
		<link>http://mailbox.allthingsd.com/20070830/removing-songs-from-an-iphone/</link>
		<comments>http://mailbox.allthingsd.com/20070830/removing-songs-from-an-iphone/#comments</comments>
		<pubDate>Thu, 30 Aug 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[backup]]></category>
		<category><![CDATA[Carbonite]]></category>
		<category><![CDATA[desktop]]></category>
		<category><![CDATA[download]]></category>
		<category><![CDATA[gigabyte]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[monitor]]></category>
		<category><![CDATA[Mozy]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[picture]]></category>
		<category><![CDATA[playlist]]></category>
		<category><![CDATA[song]]></category>
		<category><![CDATA[transfer]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[wallpaper]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20070830/removing-songs-from-an-iphone/</guid>
		<description><![CDATA[Walt answers questions about removing songs from an iPhone, setting the wallpaper on a computer desktop, and automated online backup services for PCs.]]></description>
			<content:encoded><![CDATA[<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about removing songs from an iPhone, setting the wallpaper on a computer desktop, and automated online backup services for PCs.</p>
<hr />
<p class="question"> <em>I can&#8217;t figure out how to remove a song from my iPhone. How do I do it?</em></p>
<p class="answer"> Unlike an iPod, the iPhone has no purely manual-mode option, which would allow you to drag songs on and off of it. However, there are alternative methods.</p>
<p>The simplest approach is to connect your iPhone to your Windows PC or Mac, and allow it to synchronize as usual. Then, select your iPhone in the list at the left edge of the iTunes window in order to bring up the iPhone-settings functions in the large window at the right in iTunes. Click on the Summary tab, and check the option called &#8220;Only sync checked items.&#8221; This will limit the songs and videos the computer places on the iPhone to those for which you have checked the little box that appears next to their names in iTunes. Next, go into your music library, or into any playlists you have selected for syncing with the phone, and uncheck any songs you no longer want on your iPhone. The next time you perform a sync, these songs will be removed from the phone.</p>
<p>Another method is to place all the songs you want on the iPhone into a single specially designed playlist, or several such playlists. Then, go to the Music tab in the iTunes settings screen and click on &#8220;Selected Playlists.&#8221; Next, check off only your special iPhone-bound playlists. Once this is done, you can control which songs are, or aren&#8217;t, synchronized to the iPhone by adding or removing songs from these playlists. If you remove a song from one of these playlists, it will be deleted from the iPhone the next time you perform a sync.</p>
<p>Neither of these methods will delete the songs from your computer or your iTunes library, or prevent them from playing on your computer.</p>
<p class="question"> <em>I have tried to download some pictures recently and use them as wallpaper. I am storing them in my My Pictures folder. But, when I choose to make them my wallpaper, they appear multiple times on my desktop. How can I have a picture cover the whole background on my monitor?</em></p>
<p class="answer"> Assuming you are using Windows XP, go to the Display control panel and select Desktop, then find the image in the Background list and select it. Then, under Position on the right, select Center or Stretch. Note, however, that if you have downloaded a small image from the Web, and your monitor has a relatively high resolution, the Center option won&#8217;t allow the image to fill much of the screen. The Stretch option, while filling the screen, may result in a grainy and/or distorted image.</p>
<p class="question"> <em>I was wondering if you could recommend a good service for automated online backup of a PC running Vista. All the services I have found require the user to manually transfer files to the online site. In my ideal world, I could set up my machine to transfer the files during the evening.</em></p>
<p class="answer"> There are two automated online backup services I&#8217;ve tested and reviewed, Mozy (<a href="http://mozy.com" rel="external">mozy.com</a>) and Carbonite (<a href="http://carbonite.com" rel="external">carbonite.com</a>).</p>
<p>Both work on Vista, neither requires manual file transfers, and both are good, though I preferred Mozy when I last tried them in December 2006. However, Carbonite has released a new version I haven&#8217;t tried yet, and Mozy has also been updated since then. I don&#8217;t think you&#8217;d go wrong with either. You can read my review at <a href="http://ptech.allthingsd.com/20061214" rel="external">ptech.allthingsd.com/20061214</a>.</p>
<p>Mozy offers two gigabytes of backups free, and charges $4.95 a month for unlimited backup, though you can save by paying one year or two years in advance. Carbonite offers a 15-day free trial, after which you pay $50 a year for unlimited backup, though you can save if you pay upfront for two years.</p>
<p><em>You can find Mossberg&#8217;s Mailbox and my other columns online free at the All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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		<item>
		<title>Vista Incompatibility and Start-Up Issues</title>
		<link>http://mailbox.allthingsd.com/20070809/vista-incompatibility-and-start-up-issues/</link>
		<comments>http://mailbox.allthingsd.com/20070809/vista-incompatibility-and-start-up-issues/#comments</comments>
		<pubDate>Thu, 09 Aug 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[antivirus]]></category>
		<category><![CDATA[craplets]]></category>
		<category><![CDATA[gigabyte]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[start-up]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20070809/vista-incompatibility-and-start-up-issues/</guid>
		<description><![CDATA[Walt answers questions about Windows Vista complaints, using antivirus software when running Windows on a Mac, and transferring large files.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about Windows Vista complaints, using antivirus software when running Windows on a Mac, and  transferring large files.</p>
<hr />
<p class="question"> <em>In various past columns, you have complained that Windows Vista boots slowly and that it is incompatible with some software and hardware. Is this situation improving?</em></p>
<p class="answer"> Microsoft claims that neither complaint affects most users, and that the minority of cases where they do is being whittled down steadily. I expect that the incompatibility issues, at least, will diminish over time. But I am still receiving reader complaints about incompatibility, so I have to assume that this issue remains real, at least for some people. The slow start-up issue will be harder to cure, as it involves factors like add-on trial software, called craplets, that are beyond Microsoft&#8217;s control. Officials at a number of Windows PC makers tell me they are beginning to get the message that people hate craplets. But I am still observing slow boot times in new Vista PCs I test and still see plenty of craplets.</p>
<p class="question"> <em>If I run Windows on a Mac, do I need two copies of antivirus software, one to run in the Windows environment, and one to run in the Mac operating system?</em></p>
<p class="answer"> You need only one copy, to run in the Windows environment. Macs have essentially no virus problem, and thus don&#8217;t need antivirus software. However, some Mac users install it to be extra safe, or to kill viruses that they fear might be passed on via email or over networks to people using Windows.</p>
<p class="question"> <em>In last week&#8217;s Mailbox, you advised someone that he could copy a 25-gigabyte file from a Mac to a Windows PC using an external hard disk formatted for the Windows FAT file system. But I believe that won&#8217;t work. Do you have another solution?</em></p>
<p class="answer"> You are correct that I erred. I forgot that the FAT file system, the only Windows format to which Macs can save files, is limited to file sizes of up to 4 gigabytes. This is almost never a problem, except in the case of extraordinarily large files. I did offer several alternate solutions last week, including using a network or cable transfer. But here&#8217;s another: You can use a Mac-formatted external hard disk, or a Mac-formatted iPod acting as a hard disk, to transfer the file, provided you have installed on the Windows PC special software that allows Windows to read Mac-formatted disks. This software is called MacDrive, costs $50, and can be purchased at <a href="http://mediafour.com" rel="external">mediafour.com</a>.</p>
<p><em>You can find Mossberg&#8217;s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Moving a 25 GB File From a Mac to a PC</title>
		<link>http://mailbox.allthingsd.com/20070802/moving-a-25-gb-file-from-a-mac-to-a-pc/</link>
		<comments>http://mailbox.allthingsd.com/20070802/moving-a-25-gb-file-from-a-mac-to-a-pc/#comments</comments>
		<pubDate>Thu, 02 Aug 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Explorer]]></category>
		<category><![CDATA[fonts]]></category>
		<category><![CDATA[gigabyte]]></category>
		<category><![CDATA[hard drive]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[keyboard]]></category>
		<category><![CDATA[LCD]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[MediaMax]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[screen]]></category>
		<category><![CDATA[USB]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[WebEyes]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[XP]]></category>

		<guid isPermaLink="false">http://mailbox.allthingsd.com/20070802/moving-a-25-gb-file-from-a-mac-to-a-pc/</guid>
		<description><![CDATA[Walt answers readers' questions about moving a 25 gigabyte file from a Mac to a PC, switching the iPhone to horizontal mode, and enlarging font size.]]></description>
			<content:encoded><![CDATA[<p><em>(See updated item below and Corrections &amp; Amplifications note at the end.)</em></p>
<p>Here are a few questions I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about moving a 25 gigabyte file from a Mac to a PC, switching the iPhone to horizontal mode, and enlarging font size.</p>
<hr />
<p class="question"> <em>How can I move a 25 gigabyte file from a Mac to a PC?</em></p>
<p class="answer"> If the two computers are on the same network, you could simply transfer the file over the network. Or, you could establish an ad hoc network using what&#8217;s called a &#8220;crossover&#8221; network cable, though that might require some technical expertise. You might also try uploading the file from the Mac to one of the online backup-and-storage services and then downloading it to the PC. For instance, a service called MediaMax, at <a href="http://mediamax.com" rel="external">mediamax.com</a>, offers 25 gigabytes of storage free, and claims to work with both Macs and PCs.</p>
<p>For the best combination of simplicity and speed, I suggest you purchase an external USB hard drive, formatted for Windows. The Mac should be able to instantly recognize it, since Macs can read Windows disks and can write to them as well, as long as they use a standard Windows format called FAT. You would just plug the drive into the Mac, copy the file to it, then remove it from the Mac, plug it into the PC and copy the file from the external drive to the PC&#8217;s internal hard disk. <strong>Update:</strong> Due to technical limitations, you can&#8217;t copy a file larger than four gigabytes in size to a disk drive formatted using the FAT file system.</p>
<p>A 30-gigabyte or larger Apple iPod can also be used as an external hard disk and thus would do the trick &#8212; provided it is formatted for Windows, is set to work in disk mode, and has enough room to hold the file.</p>
<p class="question"> <em>Is it possible to switch the iPhone into horizontal mode when typing emails, which would allow for wider spacing on the onscreen keyboard when typing, thus helping to eliminate typing errors?</em></p>
<p class="answer"> No. While the iPhone&#8217;s Web browser, built-in iPod and photo program can operate in landscape, or horizontal, mode, its email program works only in vertical, or portrait, mode. However, in my daily experience with the iPhone, I have actually found the horizontal version of the keyboard (which appears in the browser) clumsier to use than the narrower vertical version.</p>
<p class="question"> <em>My grandmother, age 85, recently stopped our weekly emails and when I asked why, she said the 14&#8243; screen has become difficult to use. I considered a 20&#8243; LCD, but the bigger screens seem to shrink the font, and the Magnifier option under Accessibility isn&#8217;t agreeable to her. What other options are there?</em></p>
<p class="answer"> I assume from your question that she is running Windows XP. If so, you can enlarge the fonts she uses in several ways, to offset the shrinkage you noted on the higher-resolution monitor. First, in Windows itself, go to the Display control panel, click on the Appearance tab, and in the Font Size menu, select &#8220;Extra Large Fonts.&#8221;</p>
<p>Most email programs and Web browsers also offer options to enlarge the size of text. For instance, in Outlook Express, go to Tools, then Options, then click on the Read tab and the Fonts button. Change the Font Size setting to &#8220;largest.&#8221; In the Compose tab, click the &#8220;Font Settings&#8221; button and select a large font size. While reading an email, she can increase the font size by clicking on the View menu, selecting &#8220;Text Size,&#8221; and then selecting &#8220;Largest.&#8221; There is a similar &#8220;Text Size&#8221; setting in Internet Explorer, under either the View or Page menu, depending on which version she is using.</p>
<p>Finally, if she is reading her email inside Internet Explorer, you might try a very good $25 utility called WebEyes, which enlarges the type on any Web page. I tested it in 2004 and liked it (Read the review). You can get it at <a href="http://www.ionwebeyes.com" rel="external">www.ionwebeyes.com</a>.</p>
<p><em>You can find Mossberg&#8217;s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, <a href="http://walt.allthingsd.com" rel="external">http://walt.allthingsd.com</a>.</em></p>
<p><strong>Write to</strong> Walter S. Mossberg at
<link id="CX" linkend="i6-SB118600385363485254" type="EXTERNAL">mossberg@wsj.com</link></p>
<p><strong>Corrections &amp; Amplifications:</strong></p>
<p>Due to technical limitations, an individual can&#8217;t copy a file larger than four gigabytes in size to a disk drive formatted using the Windows file system called FAT. A previous version of this column incorrectly advised that a 25-gigabyte file could be copied to such a disk drive.</p>
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		<title>Comparing the Treo and BlackBerry</title>
		<link>http://mailbox.allthingsd.com/20070712/comparing-the-treo-and-blackberry/</link>
		<comments>http://mailbox.allthingsd.com/20070712/comparing-the-treo-and-blackberry/#comments</comments>
		<pubDate>Thu, 12 Jul 2007 00:01:00 +0000</pubDate>
		<dc:creator>Walter S. Mossberg</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[gigabyte]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[MacBook]]></category>
		<category><![CDATA[memory]]></category>
		<category><![CDATA[Office]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[PDA]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[Treo]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[XP]]></category>

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		<description><![CDATA[Walt answers questions about PDAs, Microsoft Office 2003's compatibility with Vista and memory upgrades for a MacBook Pro.]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.</p>
<p>Here are a few questions about computers I&#8217;ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about PDAs, Microsoft Office 2003&#8217;s compatibility with Vista, and memory upgrades for a MacBook Pro.</p>
<hr />
<p class="question"> <em>My wife has requested that we get her first &#8220;PDA&#8221; and asked me for my advice on which product to buy. I am unfamiliar with the comparative features and function of BlackBerry and Treo. What would you suggest?</em></p>
<p class="answer"> Well, first of all, both of these products are primarily communication devices &#8212; they make phone calls and fetch email, in addition to performing the functions of a Personal Digital Assistant. So, if she really just needs a PDA, I&#8217;d avoid both of them and get a cheaper Palm PDA that isn&#8217;t a phone or email device. The $99 Z22 would do the trick, and, unlike a phone, it requires no monthly fee. However, if she wants a phone-and-email device that is also a very good PDA, the Treo beats the BlackBerry hands down. The latter is first and foremost an email device and now has a decent phone. But its calendar, address book and other PDA functions are weak. The Treo, which evolved from the Palm PDAs, is much better at these tasks, in my opinion, especially for personal, as opposed to corporate, use.</p>
<p class="question"> <em>Your columns helped me select a new laptop today that should be able to run Vista Ultimate. However, although two of your columns report that Microsoft Office 2003 should run on Vista, two salesmen at Dell said it wouldn&#8217;t. Who&#8217;s correct?</em></p>
<p>A: I am, and it&#8217;s sad and troubling that Dell personnel would give out such patently wrong information. One might even suspect they were trying to sell you the newer version of Office when you don&#8217;t need it. I have personally tested Office 2003 on a Vista computer, and it runs fine. But, just to make sure, I forwarded your question to a senior person at Microsoft and he replied that the Dell people you spoke to are: &#8220;misinformed at the least.&#8221; He confirmed that Vista supports both Office XP and Office 2003 (as long as they have been kept up to date with the latest service packs) as well as the new Office 2007. One possible explanation is that the Dell folks you spoke to misunderstood your question. Dell and other companies have ceased selling Office 2003, or will soon stop doing so. Therefore, it&#8217;s possible that they were under the impression that you were seeking to buy it, rather than merely to install and run a copy you already owned. But Office 2003 is compatible with Vista.</p>
<p class="question"> <em>I own an Apple MacBook Pro laptop that came with 512 megabytes of memory. I am going to upgrade to either one gigabyte or two gigabytes. I am not a gamer. Do I really need two gigabytes for running applications or will one gigabyte suffice? The biggest application I use is Final Cut Studio.</em></p>
<p class="answer"> In general, one gigabyte is all a MacBook Pro needs for doing common tasks such as email and Web browsing, word processing, music playback and simple photo and video editing with built-in programs like iPhoto and iMovie. However, Final Cut Studio is a massive video-production program meant for professionals, and it demands lots of memory. In fact, Apple&#8217;s Web site for the latest version of the product suggests between two gigabytes and four gigabytes, depending on the content you expect to edit and produce. So I would go with two gigabytes, or even more if your model of the MacBook Pro can handle it. In fact, if you are more of an amateur, I&#8217;d consider the lighter-duty Final Cut Express, which Apple says does fine with one gigabyte and can handle high-definition content with two gigabytes.</p>
<p><strong>Write to</strong> Walter S. Mossberg at <a href="mailto:mossberg@wsj.com" rel="external">mossberg@wsj.com</a></p>
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