I downloaded Internet Explorer 8, but, unlike the old version, it isn’t presenting my bank’s Web page properly. Should I uninstall it and go back to the old version?

Not necessarily. There’s a compatibility button in IE8 you can click that may help render the bank’s page properly. It appears in the top toolbar, just to the right of the address field, when the browser detects that you are on a page that requires it. The button looks like a torn piece of paper.

This button is needed because older editions of Internet Explorer used some nonstandard, proprietary techniques for rendering Web pages. Some Web sites were designed with these techniques in mind, and only worked properly in IE, as opposed to other browsers. Ironically, with the new IE8, Microsoft is moving away from these proprietary technologies. So the compatibility button makes the new version of IE work like the older ones when it encounters a page that expects this.

Do I need a regular wired home phone line to get high-speed Internet service?

No. You can buy high-speed, or broadband, service from a cable company, which supplies the service over the same wire that brings in your cable TV signal, instead of a phone line. You can also obtain broadband service from some satellite services, or from a wireless phone company.

I have a one-year-old 24″ Apple iMac. I would like to burn my movies to Blu-ray discs to play on my Blu-ray player. Do I need an external Blu-ray burner/drive?

Yes. The drive inside your iMac can burn only CDs or DVDs, not Blu-ray discs. But there are external Blu-ray drives available for Macs.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the All Things Digital Web site, http://walt.allthingsd.com.

My mother is 80 years old and would like to purchase a device whereby she can send and receive emails only. She does not surf the Internet. Do you have any suggestions?

Unfortunately, I don’t know of a simple gadget, like the now-discontinued MailStation, that just sends and receives emails. However, there is a service and device, aimed mainly at those seniors who aren’t comfortable with computers or smart phones, that allows the receipt of email, and even photo attachments. The drawback is that this system is one-way — users can receive email and pictures but can’t send emails.

The service is called Presto, and it uses a special Hewlett-Packard printer that connects to a phone line. Your mother would receive a Presto email address, and any emails and photos sent to her would materialize as printouts. A broadband connection is neither required, nor compatible. The device costs $100, and the service costs $100 a year, if paid on an annual basis, or $10 a month, if paid monthly. Information is at presto.com.

I have boxes and boxes of old photos, and about 20 home videotapes and old movies. Some of the photos are fading and showing wear, so I would like to find a company that can convert them to a DVD. Doing it at home would take too long. Have you reviewed such a company?

. Some years back, I reviewed and recommended a service called YesDVD, from a company called YesVideo, that converts videotapes, movie film and photos to DVD. It worked well in my tests. The service operates through retailers, such as Walgreens, CVS, Best Buy and Costco, where you drop off your materials and then later receive the DVD, plus your original stuff. More information is at yesvideo.com.

I enjoyed your review of Xobni. Will it work on Outlook Express or Entourage?

No. Xobni, which creates personal profiles and social networks from your stored email, doesn’t work with Microsoft Outlook Express for Windows or Microsoft Entourage for the Mac, or for any email program other than Microsoft Outlook 2003 or 2007, on computers running Windows XP or Windows Vista. The company is working on a version for Yahoo Mail.

You can find Mossberg’s Mailbox, and my other columns, online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

I need some help sending videos to others. It seems that every video I try to send in various ways is always too large. I’ve tried to use a program that works with Outlook to compress the email attachment, but it’s always still too large. Is there a solution other than uploading them onto YouTube or something similar?

I suggest you try one of the services that specifically exist to transmit files that are too large for email. They typically work by having you upload the files to their servers, which, unlike YouTube, don’t expose them to the world. Seconds after you upload these files, your recipients receive an email that includes a specific link to the file you uploaded. The email is small because it includes only the link, not the file itself. The recipient clicks on the link, and the file is downloaded to his or her computer.

The service I use for this is called YouSendIt, and can be accessed at yousendit.com. It works in all the major Web browsers, and on both Windows and Macintosh computers. The company has a free plan that covers files of up to 100 megabytes in size, and allows each file to be downloaded up to 100 times, or up to a gigabyte of total downloads each month. For $10 a month, you get a maximum file size of two gigabytes, 500 downloads per file, and a monthly maximum limit of 40 gigabytes.

In my experience, YouSendIt works well. It can be used directly from within a browser, or via a small program called YouSendIt Express, that lives on your computer and handles large files faster than the browser version does. YouSendIt also offers an Outlook plug-in that can automatically route large downloads via the service rather than through regular email, though I haven’t tested this plug-in.

Our daughter is heading off to college this fall. She will be an art/graphic-design major, and the school recommended that she buy an Apple MacBook. I’m not sure if she should get what the college calls the “midlevel MacBook” or the “advanced MacBook.” The only differences are a slightly faster processor, a hard disk that is 40 gigabytes larger, and a “SuperDrive” for CDs and DVDs rather than a “Combo” drive. The price difference is $90. Which should we buy?

Either machine would be fine, and a lot depends on your budget, since college itself is of course very expensive. But I think, in this case, the extra $90 would be worth paying. This has nothing to do with the processor speed, which she probably wouldn’t even notice. But, if she is going to be creating a lot of graphics files, which can be large, the extra hard-disk space could be important.

The same goes for the CD/DVD drive options. The “SuperDrive” is Apple’s term for a drive that can create both DVDs and CDs, while the “Combo” drive can create only CDs. (Both drives can play both types of disks.) For someone who is producing large files, the ability to create DVDs can be handy, since DVDs have much higher capacities than CDs.

My laptop has been infected by rogue viruses, posing as antispyware programs, that I can’t get rid of. When I go on Google, I find a number of sites that claim to offer free software that will get rid of them, but I am reluctant to download anything onto my machine from a source that I am not sure of. What’s a reliable program that will do that job?

I would immediately buy a genuine, legitimate commercial antispyware program, install it and run it. The best ones I know of are Spyware Doctor by PC Tools, at pctools.com, and Spy Sweeper from Webroot, at Webroot.com. Each costs $30, but that price can save you a lot of heartache.

You can find Mossberg’s Mailbox, and my other columns, online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

I have a new H-P (HPQ) laptop and there are several preinstalled media-playing interfaces that have been foisted on me. Do I really need all of these interfaces? Can’t I just get all of this media to run through Windows Media Player or iTunes?

Since you weren’t specific, I don’t know what media software came with your new laptop. I’m sure some of it may have been redundant “craplets” — the unwanted software PC makers load onto their machines in order to collect a fee from the programs’ publishers. And you are correct that many of the most common audio and video file types can be handled by Windows (MSFT) Media Player and iTunes.

However, the Internet is full of media file types that are best played, or can only be played, in specialized software — either separate applications on your computer or online players that are enabled via your Web browser. So, over time, most users will collect additional players, or plug-ins for their Web browsers, that will supplement their main media-playing program. One way to see if the media software on your new computer is necessary is to test what types of files it handles. If you can open and play these same files in Windows Media Player or iTunes, and you prefer to do so, then you probably don’t need the added software.

If I am running Windows Vista on my iMac desktop using Parallels, will Apple’s Time Machine backup program automatically preserve the Windows hard disk, too?

Yes. Parallels, and its competitor, VMWare Fusion, create virtual Windows hard disks inside a Macintosh. When you are running Parallels or Fusion, Windows sees these virtual hard drives as if they are distinct physical disks. However, they are in fact just very large files on your Mac’s hard disk. So Apple’s (AAPL) Time Machine backup program treats them like any other file and backs them up. Time Machine can also restore these virtual Windows hard disks, in their entirety, just as it can restore other kinds of files.

There are some caveats, however. Time Machine treats each virtual Windows hard disk as a big, unified blob of data, so it cannot peer inside them to recover individual Windows files you may have accidentally deleted while running Windows programs. Also, if your virtual Windows hard disk is large, and it changes often, then using Time Machine to back it up may suck up a lot of space on your backup drive, as numerous archived versions of the file accumulate.

I currently have a DVD player and a large stack of DVDs that I play through my analog TV set. After the 2009 digital TV conversion, will I still be able to use my existing DVD player and play my existing DVDs, even if I buy one of the government-subsidized converter boxes?

The FCC says DVD players and other add-on gear “will continue to work, even if they are only analog-capable.” But it adds that “manufacturers are producing a number of different connectors to hook equipment together and improve picture and sound quality. Check with your equipment retailer to determine the types of connectors that will work with your equipment.”

In other words, while there’s no inherent conflict, it all depends on your particular DVD player, your particular TV set, and how you have them connected. The best thing to do is consult closely with the dealer or manufacturer selling the converter box so that you understand how it can coexist with your current DVD player setup, or how you might have to alter your current setup.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

There’s no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. Everybody has questions about them, and we aim to help.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

Last week you discussed how to uninstall Windows Vista and go back to Windows XP. But I own a Macintosh, and after upgrading to the new Leopard operating system from Tiger, I find I dislike Leopard. How can I uninstall Leopard and go back to Tiger?

To restore the older Tiger operating system after upgrading to Leopard, you should first find the Tiger DVD that came with your Mac. Insert it and reboot your Mac while holding down the “C” key. This will boot the computer from the DVD rather than your hard disk.

On the screen that shows available hard drives for installation, click on the Options button and select the “Archive & Install” option. Also, select the choice called “Preserve Users & Network Settings.” If you have enough free disk space (roughly six gigabytes), Tiger will be reinstalled and your home directory and applications should be preserved.

However, just as with Windows, performing such an operating system “downgrade” on a Mac can be tricky for a nontechnical user. You might want to hire an expert to do it. If you do decide to try it yourself, I strongly urge you to first read an Apple document that contains more details, including some potential pitfalls and limitations of the “Archive and Install” procedure. It’s at http://docs.info.apple.com/article.html?artnum=107120.

Occasionally, I try to download a song or artist that would be in the “Easy Listening” category, but neither iTunes nor Amazon lists that genre. How can I find them?

In the iTunes store, there is indeed a genre called “Easy Listening” that contains thousands of tracks. The problem is that it’s not listed on the front page of the store. To find “Easy Listening” and the songs it contains, select “Browse” from the box labeled “Quick Links” at the upper right on the store’s front page. Then click “Music” in the far left column and “Easy Listening” in the column labeled “Genre.”

In Amazon’s MP3 download service, I couldn’t find a listing for the “Easy Listening” genre. But some of the songs and artists you’re looking for could be listed under other categories. Try directly searching for an artist’s name or a song title in the search box at the top of the MP3 Downloads page.

Why isn’t a FireWire port included on either of the two new slim laptops you recently reviewed, the Lenovo ThinkPad X300 and the Apple MacBook Air?

Both laptops are so small that they can only include a limited number of ports, though the Lenovo has many more than the Apple. And standard FireWire, also known as “1394″ or “iLink” on some machines, is becoming redundant in mainstream consumer computers, since the USB 2.0 ports offer roughly the same speed and are compatible with many more devices. There is a faster version of FireWire, which Apple uses on most of its desktop models. But there is also a faster version of USB in the works.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Corrections and Amplifications

Due to incorrect information provided by the manufacturer, this column erroneously says that Macintosh users performing a “downgrade” from Apple’s new Leopard operating system to the older Tiger system should select an option called “Preserve Users & Network Settings.” In fact, that option isn’t available when installing an older version of the operating system over a newer one. Users must instead manually relocate their data files and settings after performing the downgrade, a process that is explained at this Web page: http://docs.info.apple.com/article.html?artnum=107297.

We need a new DVD player but are completely confused about the Blu-Ray versus HD DVD war. We want to purchase something that will last us many years, but I’m afraid to splurge on it when it’s still unclear what the preferred format will be. One option looks to be buying a DVD player that can “upscale” to high definition. How much worse is this in terms of quality?

The good news is that the war appears to be winding down. Because I never saw any significant quality difference between the two high-definition formats, I never recommended one over the other. But most of the major studios have defected to Blu-Ray, so industry experts believe HD DVD is likely to recede as a movie format, though it may find a market as a data format for computers. However, the companies backing HD DVD haven’t given up, so the battle isn’t formally over.

Meanwhile, I have found that, for everyone but videophiles, “upscaling” DVD players are effective at making most regular DVDs look better on high-definition TV sets. And name-brand models can be found for as little as $45, which is less than Blu-Ray players are likely to commonly cost for quite awhile.

In your review of the new MacBook Air laptop, you said it lacked a wired Internet jack but that Apple plans to sell an adapter. Did you test this? When will it be available? And is there any way to use the MacBook Air with a cellphone network for Internet access?

Apple says the $30 wired Internet adapter will ship when the laptop does. I tested an early unit and found it worked fine. As for working on the cellphone data networks, you can use a cellphone modem from one of the network operators that connects via USB instead of a card slot. Unfortunately, I tested one of these, the Novatel USB727 from Verizon, and found that it was too wide to fit in the cramped space around the MacBook Air’s USB adapter. So you will need an extension cable, making for an ungainly attachment.

There are two other options. If you already own a cellphone data modem meant to fit a PC Card or ExpressCard slot, you can buy an adapter that allows these cards to work via a USB port. I tested such an adapter, a $40 model from a company called Siig that allowed me to use my older Novatel V640 ExpressCard modem with the MacBook Air. It worked well but is relatively large and is attached by a cable, so it is also bulky and ungainly.

The final option would be to pair the MacBook Air with a Bluetooth-equipped cellphone that is able to act as a wireless modem. No cables are required for this, but there is some setup. Ironically, one of the phones that lacks this capability is Apple’s own iPhone.

What happened to the Tablet PC version of Windows? Since Vista has come out, I can’t find a Tablet edition.

Microsoft decided to drop the separate tablet edition it produced for Windows XP and build its capabilities into Vista. Unless you have the least expensive version of Vista, called Home Basic, the full Tablet PC capability should be usable on any tablet PC running Vista. But there’s no longer a specific edition labeled that way.

You can find Mossberg’s Mailbox, and my other columns, online free at the new All Things Digital Web site, http://walt.allthingsd.com.

I am shopping for a new laptop, and noticed that some of the models in which I am interested come with Windows Vista Business edition instead of Home Premium, which I understand is the main consumer version. What would I be missing if I went with the Business version instead?

The main thing Vista Business lacks that Home Premium includes is a series of multimedia features. These include Media Center, which allows you to play songs and videos, and view photos, from across a room. In addition, Home Premium offers Windows Movie Maker software for creating movies, DVD maker, and several games the Business version lacks.

On the other hand, the Business edition has some things Home Premium doesn’t, including built-in programs for doing a complete PC backup, for faxing and scanning, and for remotely running programs on another computer. For the most part, however, Vista Business looks and works like Home Premium.

I just bought a new laptop, and want to transfer to it the Firefox bookmarks I have on my old desktop. How can I do that?

There are a number of possible methods, but here’s a simple, straightforward approach.

First, you export the bookmarks from Firefox on your old desktop PC, which creates a single file containing the bookmarks. Then, you copy that file, which Firefox names by default “bookmarks.html,” to a CD or portable USB drive or some other medium you can use to transfer files between computers. Then, you copy the file to the new laptop. Finally, you import the file into the fresh copy of Firefox on the new laptop.

To carry out this process, you use Firefox’s import and export function for bookmarks. On the first computer, from the Firefox Bookmarks menu, choose “Organize bookmarks.” Then, once the bookmark window opens, go to the File menu and choose “Export.” That will create the bookmarks file. After the file is on the second computer, launch Firefox and repeat the process, only this time choose “Import,” and then click on “From File,” and select the file you brought over.

I have Word 2003 and have just started to receive Word 2007 documents, which I cannot open. What is the best solution?

Word 2007 has a new default file format, called DOCX, that is incompatible with older versions, which rely on the long-standing DOC format. The new version can be set to always save files in the old format, but not everyone knows that or chooses to do so.

However, folks such as you with the 2003 version of Word can install a free “Compatibility Pack” from Microsoft that will allow your copy of Word to read the new format. It can be obtained from the company’s Download Center, at www.microsoft.com/downloads. You’ll find it listed there under “Popular Downloads.”

You can find Mossberg’s Mailbox, and my other columns, online free at the new All Things Digital Web site, http://walt.allthingsd.com.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about turning off tabbed browsing in the new Internet Explorer, ripping DVDs into iTunes and transferring contacts from one computer to another in Outlook and Outlook Express.

Is there a way to totally turn off tabbed browsing in the new Internet Explorer 7.0?

Yes. Click on the Tools icon at the upper right, and select the last item, Internet Options. In the window that appears, go to the General tab, and find the Tabs section. Click the Settings button in that Tabs section. That will open a new window called Tabbed Browsing Settings. In that window, uncheck the first option, “Enabled Tabbed Browsing.” Then click OK in that window, and in the previous window. Then, quit Internet Explorer and restart it. You should now be able to use the browser in the old nontabbed manner.

Why is it that Apple supports ripping one’s CDs to iTunes in order to sync them to one’s iPod but the same is not true for movies using purchased DVDs? Is there a work-around?

I suspect it’s because DVDs are copy-protected by the movie studios, while CDs aren’t (with a few exceptions) copy-protected by the record labels. However, there are some programs that will rip DVDs. I haven’t tested them and can’t recommend any.

How can I transfer my contacts from my work computer’s Outlook program to my home computer’s Outlook Express program — assuming that I can’t directly connect the two computers by USB, wireless or other direct link?

Using Outlook’s Import and Export function, from the File menu, you would export the Contacts as a “Comma Separated Values” file, then save that to your hard disk. Next, copy this file to a USB thumb drive, or burn it to a blank CD. Then, take the thumb drive or CD home, insert it in your home PC, and copy the file to its hard disk. Then, fire up Outlook Express, open the address book, and select “Import” from the File menu. Choose “Other Address Book,” then choose “Text File (Comma Separated Values).” Locate the file, and you should be able to import it.

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Because of the volume of e-mail I receive, I can’t routinely answer individual questions by e-mail, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.

Write to Walter S. Mossberg at mossberg@wsj.com

It depends. If you need a relatively low-capacity player that stores music in flash memory, like the iPod Nano and Shuffle, you might look at SanDisk’s Sansa line, or at the iRiver players. If you want a high-capacity player like the full-sized iPod, which stores music on a hard disk, you could consider the new Microsoft Zune, or the hard-disk players from Creative. But all of these players offer a less satisfactory experience than the iPod does with buying and/or synchronizing music.

Also, only iPods can directly play the songs you have purchased from iTunes. So, even if you can get these purchased song files onto your new player, they won’t work. To overcome this obstacle, you will have to go through a tedious process. You must first burn, or record, each purchased iTunes song to a CD. Then you’ll have to re-import, or “rip” the songs from the CD back to your hard disk, as MP3 files. Finally, you will have to manually re-enter all the information — song title, artist name, album, and so forth — for every song.

I know the new Cingular Treo 680 works on a much slower network than the Verizon and Sprint Treo 700 models. But is it slower or faster than the older Treo 650 from Cingular? Will Cingular get the 700?

Both the 650 and the 680 use the same network technology, called EDGE, which is much, much slower than the network technology that is used by the Treo 700 on Verizon and Sprint. Neither the 650 nor the 680 can take advantage of Cingular’s new, faster network technology, which is called HSDPA, nor can they be updated after sale to do so.

I can’t say for sure what other Treo models Cingular will choose to carry, but the current 700 versions are incompatible with Cingular. The only other new Treo that is compatible with Cingular is a model called the 750, now sold in Europe only, and due in the U.S. late in 2007. In its European configuration, the 750 runs on faster network technology than EDGE, but cannot handle Cingular’s fastest network.

I have an internal DVD burner that I removed from a desktop computer that failed. I want to convert the burner into an external drive. Is there any way of doing this?

You can find external enclosures for DVD drives that will allow you to connect such a drive to a computer via a cable. Just search online for “DVD burner enclosure” or some similar phrase. I can’t guarantee that your particular drive will work as an external unit in an enclosure or that you will have the skill necessary to convert it.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about iMac configurations, the Zune’s sound quality and simple digital cameras.

We’re going to be purchasing an Apple iMac desktop in the next few weeks. Do you have any recommended configurations? We will be running Microsoft Word and Excel as well as playing music, organizing family photographs and using the Internet.

Apple separates the iMacs by screen size — 17 inches, 20 inches and 24 inches. As the screen sizes increases, the processor speeds and other specs also rise, although you can alter some of them if you order from Apple online. There are two 17-inch models, one with beefier specs than the other. All iMacs use Intel’s latest dual-core processor, the Core 2 Duo, with speeds ranging from 1.83 gigahertz to 2.33 gigahertz.

For the usage pattern you describe, even the base $999, 17-inch model would be fine, although I would suggest doubling the memory to 1 gigabyte. That upgrade costs $75, bringing the price to $1,074. Its hard disk, at 160 gigabytes, is plenty for the needs you describe, as is its low-end, but capable, graphics system, and its processor speed of 1.83 gigahertz.

If you think you might like to create DVDs of your photos, you’ll need to get at least the beefier 17-inch model, which costs $1,199. That model already has 1 gigabyte of memory. Like the larger-screen iMacs, it can record DVDs, while the base model can only record CDs. It also has a slightly faster processor, at 2.0 gigahertz, and a better graphics system.

If you want bigger screens, you’ll have to spend more. The 20-inch model costs $1,499 and ups the hard disk to 250 gigabytes, in addition to increasing processor speed to 2.16 gigahertz. The 24-inch model costs $1,999 and has a fancier graphics system but the same hard disk and processor as the 20-inch model.

In your lengthy review of the Zune digital music player, you didn’t say much about its sound quality. Was it good? Was it the equal of the iPod?

As I noted in the review, to my ears, the Zune sounded about the same as the iPod. Its sound is quite good. However, the Zune has fewer equalizer settings than the iPod, and I found its earbuds to be less comfortable than the newly improved standard iPod earbuds.

My wife wants to take up photography as a hobby, but she is a devout technophobe. Could you recommend a good quality camera that is simple to use?

Different people have different opinions on what constitutes “simple,” and several brands of cameras are fairly easy to use. But I’d suggest you consider one of the Kodak EasyShare models.

I am thinking of buying a new computer with Windows Vista installed. How can I transfer the files on my current PC to the new one without losing any?

Vista will have a built-in file transfer utility, but I haven’t tested it and thus can’t say if it’s any better than the lousy file transfer “wizard” in Windows XP. In the past, I have recommended a product called Detto Intellimover. I haven’t tested it for a while, but I assume it will have a version that works with Vista.

* * *

Because of the volume of email I receive, I can’t routinely answer individual questions by email, or consult on individual problems or purchasing decisions. I read all questions I receive and select three each week to answer in the column.

Write to Walter S. Mossberg at mossberg@wsj.com