I haven’t tested campusbackup.org, whose Student Backup service copies an unlimited quantity of word-processing, spreadsheet, presentation and PDF files, once nightly, to a remote server for $50 a year. But there are other, more versatile options I have tested that, unlike Student Backup, copy photos and music and other types of files. These include MozyHome ($4.95 a month for unlimited storage, at mozy.com) and Carbonite ($55 a year for unlimited storage at carbonite.com). All three work with either Windows or Mac computers.

I read that importing the newly remastered Beatles CDs into iTunes and listening to them on a computer or portable player is like buying a masterpiece and staring at a photocopy of it. Any truth to this? Does importing really lose that much quality?

It depends on how sensitive an ear you have. In most cases, when you import a CD into iTunes or any other software jukebox program, you are converting the songs into a compressed file, such as an MP3 or AAC file. This saves a ton of space on your hard disk, but at least subtly diminishes quality. To an audiophile, that can make a big, negative difference, especially when you add the insult of listening to the music through iPod headphones or small computer speakers. To most of the rest of us, though—especially with rock, pop, urban or country music—it’s no big deal.

However, there is a compromise. If you don’t care about the songs taking up lots more space on your hard disk, iTunes will allow you to import them in a much less compressed format called Apple Lossless or an uncompressed format called WAV. You can choose which format to use in the iTunes Preferences settings. In the latest version of iTunes, called iTunes 9, this particular option is found under the General tab in Preferences, by clicking on the button called “Import Settings.”

Previously I had a Dell and Windows and used Family Tree Maker for genealogy records. Now that I’m an Apple owner, I find that Family Tree Maker does not work on an Apple, only Windows. What can I do about this?

It seems to me that you have three obvious options. If you still have your old Dell, you could crank it up again just for the purpose of running Family Tree Maker. Or, you could buy a boxed copy of Windows and install it on your Mac, which is fully capable of running Windows and Windows programs (assuming it’s an Intel-based Mac). Finally, you could switch to one of the native Mac-based genealogy programs and import your data from Family Tree Maker via the standard GEDCOM file format used in genealogy. One such program, called Reunion, includes specific instructions on importing data from Family Tree Maker on its “Top 10 Questions” page, at leisterpro.com.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital web site, http://walt.allthingsd.com.

I downloaded Internet Explorer 8, but, unlike the old version, it isn’t presenting my bank’s Web page properly. Should I uninstall it and go back to the old version?

Not necessarily. There’s a compatibility button in IE8 you can click that may help render the bank’s page properly. It appears in the top toolbar, just to the right of the address field, when the browser detects that you are on a page that requires it. The button looks like a torn piece of paper.

This button is needed because older editions of Internet Explorer used some nonstandard, proprietary techniques for rendering Web pages. Some Web sites were designed with these techniques in mind, and only worked properly in IE, as opposed to other browsers. Ironically, with the new IE8, Microsoft is moving away from these proprietary technologies. So the compatibility button makes the new version of IE work like the older ones when it encounters a page that expects this.

Do I need a regular wired home phone line to get high-speed Internet service?

No. You can buy high-speed, or broadband, service from a cable company, which supplies the service over the same wire that brings in your cable TV signal, instead of a phone line. You can also obtain broadband service from some satellite services, or from a wireless phone company.

I have a one-year-old 24″ Apple iMac. I would like to burn my movies to Blu-ray discs to play on my Blu-ray player. Do I need an external Blu-ray burner/drive?

Yes. The drive inside your iMac can burn only CDs or DVDs, not Blu-ray discs. But there are external Blu-ray drives available for Macs.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the All Things Digital Web site, http://walt.allthingsd.com.

Is there a way to transfer a Windows Media music file to iTunes?

If the Windows Media file is copy-protected, typically because you bought it from an online store that copy-protects its music, iTunes cannot import or play it. However, if it is unprotected, which is typical for files you created from your own CDs using Windows Media Player, iTunes can import the file and automatically convert it into a format it can use.

I would like to purchase an iPhone, but run it on the Verizon network. I realize that AT&T has an exclusive at this time, but is there a way to do this on the secondary market?

No. The radio inside the iPhone is incompatible with the network technology used by Verizon and Sprint. That cannot be changed by hacking the software, or replacing the SIM card in the phone.

I need to buy a new laptop computer and am wondering if you think Vista is wise at this point or should I still stick with Windows XP if I can find it? I only do emails, browsing the net and some downloading of music and photos. I am retired and don’t know much about computers.

Vista easily handles the tasks you want to do, but it will require heftier hardware to work at acceptable speeds, and, assuming you are used to working with XP, Vista will require you to learn some new things. If you buy XP, you can get away with a more modestly equipped computer, and you will be working with a more familiar interface. So, in your particular situation, I would suggest an XP machine. But I urge you to make sure it gets upgraded to the latest revision, called SP3, which bolsters the security of XP, so it is closer to that of Vista. Depending on your setup, this upgrade may be delivered automatically by Microsoft, but you may have to agree to accept it.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

In the new version of Microsoft Office, I cannot find a “favorites” capability in the Open dialog box. In my older version, when I began to open a document, I had a box on the left called “Favorites” that I could invoke to find common file locations. Did they really kill this very useful feature?

No, but they changed the way you make it visible in Office 2007. You can get back your “Favorites” category by right-clicking the bar at the left-hand side of the Open dialog. From the menu that appears, click on “Add Favorites,” and your Favorites category should appear in the left-hand bar, and stay there.

If I have McAfee security software, do I need an antispyware program as well?

Everyone running a Windows computer, even a virtual Windows computer on a Mac, should have antispyware software. In some ways, spyware is a worse security problem than viruses, and can lead to identity theft.

McAfee has made many types and versions of security software over the years. Some, especially recent versions of the company’s comprehensive products, include antispyware protection. Check your version to make sure it includes this capability. If it doesn’t, you will either need to upgrade to a more comprehensive suite, or obtain a separate anti-spyware product.

When my friend put a Spike Jones CD of mine into his Mac to import it using iTunes, the CD was misidentified with an embarrassing title. What would cause such a thing to happen? Does iTunes go out to the Web looking for album names, instead of going by what’s on a disk?

Yes. Music programs like iTunes, and all its major competitors, can’t identify a disk directly. So they rely on online databases to identify CDs. Each CD contains a hidden code that the database providers quickly match up with their huge catalogs of CDs to provide the album title, artist, date, track list and other information. But, sometimes, especially when the CD is relatively obscure, the databases are wrong and yield erroneous information. When that happens, you have to type in the information by hand.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

I need some help sending videos to others. It seems that every video I try to send in various ways is always too large. I’ve tried to use a program that works with Outlook to compress the email attachment, but it’s always still too large. Is there a solution other than uploading them onto YouTube or something similar?

I suggest you try one of the services that specifically exist to transmit files that are too large for email. They typically work by having you upload the files to their servers, which, unlike YouTube, don’t expose them to the world. Seconds after you upload these files, your recipients receive an email that includes a specific link to the file you uploaded. The email is small because it includes only the link, not the file itself. The recipient clicks on the link, and the file is downloaded to his or her computer.

The service I use for this is called YouSendIt, and can be accessed at yousendit.com. It works in all the major Web browsers, and on both Windows and Macintosh computers. The company has a free plan that covers files of up to 100 megabytes in size, and allows each file to be downloaded up to 100 times, or up to a gigabyte of total downloads each month. For $10 a month, you get a maximum file size of two gigabytes, 500 downloads per file, and a monthly maximum limit of 40 gigabytes.

In my experience, YouSendIt works well. It can be used directly from within a browser, or via a small program called YouSendIt Express, that lives on your computer and handles large files faster than the browser version does. YouSendIt also offers an Outlook plug-in that can automatically route large downloads via the service rather than through regular email, though I haven’t tested this plug-in.

Our daughter is heading off to college this fall. She will be an art/graphic-design major, and the school recommended that she buy an Apple MacBook. I’m not sure if she should get what the college calls the “midlevel MacBook” or the “advanced MacBook.” The only differences are a slightly faster processor, a hard disk that is 40 gigabytes larger, and a “SuperDrive” for CDs and DVDs rather than a “Combo” drive. The price difference is $90. Which should we buy?

Either machine would be fine, and a lot depends on your budget, since college itself is of course very expensive. But I think, in this case, the extra $90 would be worth paying. This has nothing to do with the processor speed, which she probably wouldn’t even notice. But, if she is going to be creating a lot of graphics files, which can be large, the extra hard-disk space could be important.

The same goes for the CD/DVD drive options. The “SuperDrive” is Apple’s term for a drive that can create both DVDs and CDs, while the “Combo” drive can create only CDs. (Both drives can play both types of disks.) For someone who is producing large files, the ability to create DVDs can be handy, since DVDs have much higher capacities than CDs.

My laptop has been infected by rogue viruses, posing as antispyware programs, that I can’t get rid of. When I go on Google, I find a number of sites that claim to offer free software that will get rid of them, but I am reluctant to download anything onto my machine from a source that I am not sure of. What’s a reliable program that will do that job?

I would immediately buy a genuine, legitimate commercial antispyware program, install it and run it. The best ones I know of are Spyware Doctor by PC Tools, at pctools.com, and Spy Sweeper from Webroot, at Webroot.com. Each costs $30, but that price can save you a lot of heartache.

You can find Mossberg’s Mailbox, and my other columns, online, free, at the new All Things Digital Web site, http://walt.allthingsd.com.

We plan to buy a new computer running the XP version of Windows, not Vista. We are afraid to take the step to the Mac since we are in our 70s, and are just average on the computer. We rely on our children for help when we get into a jam, and they have no experience with a Mac. Would you recommend we venture into Mac land, fear and all?

No. While I believe Apple’s (AAPL) hardware is very good, and the Mac operating system is better than either version of Windows (MSFT), I also believe that average users whose operating system works well for them, and who can buy new hardware that runs the same system, shouldn’t feel pressure to change. That’s especially true when they have a ready source of support.

However, that course of action will become more difficult this summer, when Microsoft plans to stop licensing Windows XP to computer makers for preloading on new machines. That will make Vista the only version of Windows available to new computer buyers. Buying a new Vista PC does require users to learn new techniques and to cope with hardware and software incompatibilities.

I heard that you could still use your AOL email address without paying for the other AOL services, which are no longer used in our household. I am wondering if this is true.

Yes. AOL (TWX) has made its email free. The email service is also now available from a Web site, and no longer requires special AOL software.

I have purchased a new laptop. How do I transfer the songs from the iTunes library on the old laptop into the iTunes library on my new laptop? None of these songs are copy-protected. I created them from my own CDs.

If your setup is typical, I would recommend copying the entire iTunes folder that is found under My Music or Music on a PC, or under Music on a Mac. This folder should contain both a subfolder called “iTunes Music” (which contains the actual song files iTunes manages) and one or more files containing the words “iTunes” and “Library,” which tell the program about your playlists and other details. If your setup is atypical, you may have to copy music files from other folders and have the copy of iTunes on your new machine re-import them.

Another approach is to use an iPod, if it has all your music and playlists on it. There are small utility programs available on the Web that will copy the contents of an iPod, including playlists, into a fresh version of iTunes on another computer. One that I have used successfully is called Music Rescue and is at www.kennettnet.co.uk. It comes in both Windows and Mac versions. But there are others.

Reminder: if you are discarding or giving away the old computer, be sure to deauthorize it from your iTunes Store account before doing so. Just go to the “Store” menu in iTunes and click on “Deauthorize computer…”.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

On TV, they announced a $40 government-issued coupon that is available to offset some of the cost of the new digital converter boxes we will need for our older television sets. How do I go about getting some?

You can apply for a coupon at a federal government Web site designed expressly for that purpose: www.dtv2009.gov. Or, you can call 1-888-DTV-2009 (1-888-388-2009). Each household can receive up to two of the $40 coupons, which look like plastic gift cards, but they can’t be combined to purchase a single converter box. Each coupon must be applied to the purchase of a separate box, which the government estimates will cost between $50 and $70 at popular electronics stores. Coupons also must be used within 90 days of the date on which they are mailed to the consumer.

Note that these converter boxes won’t be needed for about a year, and aren’t necessary for TV sets containing digital tuners, also called an “ATSC” tuner. Such tuners have been included in many TV sets sold in the U.S. since 2004, even if they aren’t high definition televisions. Converter boxes also aren’t needed for older analog TV sets that receive their programs via cable or satellite services or other pay services. They are needed only for older analog TV sets that depend on free, over-the-air programming, the kind usually received via an indoor or outdoor antenna.

Is it possible to transfer data from a computer with Windows 95 to a computer which uses Windows XP?

Yes, but the trick would be to figure out a medium for the transfer. Many, if not most, Windows 95 PCs don’t have USB ports, which rules out using a USB thumb drive or external USB hard disk as the transfer mechanism. If your old PC can burn CDs, that might be a good way to transfer your data.

Another option is buying a program like LapLink’s PCMover, which explicitly supports Windows 95 and can automate the process using either a network, removable media, or parallel cables. See laplink.com for details.

I’m thinking of getting an iPod Touch to replace both my iPod shuffle and Palm Pilot Vx. Does the Touch have as good address book and to-do functions as the Palm has? Does the Touch sync to the Mac’s Address Book, Mail, and Calendar software? If so, would it also sync to a Windows box?

The iPod Touch, and its close cousin, the iPhone, do have what I consider to be a very good address book, or Contacts program, though it may not have all the same features you use on your Palm. And that address book can be easily synchronized with a computer.

On a Mac, the iPhone and Touch Contacts can be synced with the built-in Address Book, or with Entourage, Microsoft’s Outlook equivalent. On a Windows PC, it can be synced with Microsoft’s Outlook; with Outlook Express (Windows Address Book) in Windows XP; or with Windows Contacts in Windows Vista.

The calendar on the Touch and iPhone can be synchronized with the Mac’s built-in calendar, with the calendar in Entourage, and with the calendar in Outlook on a Windows PC.

However, neither the Touch nor the iPhone includes a true to-do or task function, and neither synchronizes email with a computer. They do have a good email program, but it is intended to work on its own, fetching and sending email directly, rather than copying email from a computer.

You can find Mossberg’s Mailbox, and my other columns, online for free at the new All Things Digital Web site, http://walt.allthingsd.com.

I listen to opera and other music in languages other than English. Much of this music comes with lyrics and English translations. I like listening on my MP3 player, but I don’t like having to carry around the CD notes to read while I listen. Is there a portable player that would allow me to read the lyrics while I listen?

Yes. The Apple iPods are capable of displaying lyrics while you listen. This capability has been on the standard iPods and on iPod Nanos for a while, and has just been added to the new iPod Touch and to the iPhone. It requires the lyrics to be entered into the song file, either manually or by cutting and pasting.

You enter lyrics using Apple’s companion iTunes software, on either a Windows or a Macintosh computer. To do so, you select the song, then, from the File menu, click on “Get Info.” You then select the tab called “Lyrics,” which brings up an empty window. You can type in the lyrics or first copy them from a Web site (or other source) and then paste them into this window. You then click OK, and, when you synchronize the song with your iPod, the lyrics come with it.

On the standard iPod itself, to view the lyrics while listening, you press the large center button multiple times until the lyrics appear. On the iPod Touch and iPhone, you tap on the image of the album cover while a song is playing. If the song file contains lyrics, they appear.

Does Kodak’s photo software allow one to add titles to the photo — for instance, names of people in group shots?

Yes, as with most photo software, you can add captions or titles to pictures organized inside the Kodak EasyShare software that runs on your computer. You can also add captions to pictures you upload to Kodak’s online photo organizer, which is called Kodak Gallery.

I want to give our five-year-old Dell with Windows XP to a charitable organization. How do I assure myself that all my personal files are safely removed?

One option is to reformat the hard disk, which would leave the computer unusable unless you or the charity bought and installed a copy of Windows, or obtained and installed a free copy of the Linux operating system.

The other option is to leave the operating system and programs intact but “wipe,” or permanently delete, all the personal files that concern you, using a “file wiper” program that overwrites the contents of the file with nonsense data. There are a variety of such programs, including some that are free. To find these, go to download.com and search for “file wipe” or “file wiper.” If you’re willing to spend $30, you might want to use a program I have tested and can recommend called Window Washer, available at webroot.com. It has a “bleaching” function that wipes files, and also has the ability to erase any tracks left by your Web browser.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

I am shopping for a new laptop, and noticed that some of the models in which I am interested come with Windows Vista Business edition instead of Home Premium, which I understand is the main consumer version. What would I be missing if I went with the Business version instead?

The main thing Vista Business lacks that Home Premium includes is a series of multimedia features. These include Media Center, which allows you to play songs and videos, and view photos, from across a room. In addition, Home Premium offers Windows Movie Maker software for creating movies, DVD maker, and several games the Business version lacks.

On the other hand, the Business edition has some things Home Premium doesn’t, including built-in programs for doing a complete PC backup, for faxing and scanning, and for remotely running programs on another computer. For the most part, however, Vista Business looks and works like Home Premium.

I just bought a new laptop, and want to transfer to it the Firefox bookmarks I have on my old desktop. How can I do that?

There are a number of possible methods, but here’s a simple, straightforward approach.

First, you export the bookmarks from Firefox on your old desktop PC, which creates a single file containing the bookmarks. Then, you copy that file, which Firefox names by default “bookmarks.html,” to a CD or portable USB drive or some other medium you can use to transfer files between computers. Then, you copy the file to the new laptop. Finally, you import the file into the fresh copy of Firefox on the new laptop.

To carry out this process, you use Firefox’s import and export function for bookmarks. On the first computer, from the Firefox Bookmarks menu, choose “Organize bookmarks.” Then, once the bookmark window opens, go to the File menu and choose “Export.” That will create the bookmarks file. After the file is on the second computer, launch Firefox and repeat the process, only this time choose “Import,” and then click on “From File,” and select the file you brought over.

I have Word 2003 and have just started to receive Word 2007 documents, which I cannot open. What is the best solution?

Word 2007 has a new default file format, called DOCX, that is incompatible with older versions, which rely on the long-standing DOC format. The new version can be set to always save files in the old format, but not everyone knows that or chooses to do so.

However, folks such as you with the 2003 version of Word can install a free “Compatibility Pack” from Microsoft that will allow your copy of Word to read the new format. It can be obtained from the company’s Download Center, at www.microsoft.com/downloads. You’ll find it listed there under “Popular Downloads.”

You can find Mossberg’s Mailbox, and my other columns, online free at the new All Things Digital Web site, http://walt.allthingsd.com.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability. This week my mailbox contained questions about printing wirelessly from a digital camera, Intel processors, and playing iTunes songs on a Treo.

Is there a way to print wirelessly from a digital camera to a printer?

Yes. A number of digital cameras include Bluetooth, and a few even have Wi-Fi. These wireless technologies allow you to send your pictures to a wireless-equipped printer, over varying distances. In some cases, you can also use this wireless capability to transfer the pictures in the camera to a computer, without the use of cables or the need to remove the memory card.

I am a high-school student and am buying a Dell laptop for use during a semester in Israel. I plan to use the computer only for word processing, watching videos, listening to music, viewing pictures and using the Internet (no gaming whatsoever). Does it matter whether I get Intel’s Core Duo, or Core 2 Duo processors? Also, would you recommend purchasing 1 or 2 gigabytes of memory?

Assuming you are on a budget, I would suggest the Core Duo, since the extra speed and power of the Core 2 Duo won’t make any significant difference in the kinds of tasks you will be performing. However, I would advise spending extra for 2 gigabytes of memory if the computer comes equipped with the new Windows Vista operating system. If you opt for the older Windows XP operating system (assuming it’s available on the model you choose) you will be giving up some degree of security, but you can also get away with just 1 gigabyte of memory.

Is there a way to “authorize” the copy-protected songs I bought from iTunes so they play on a Treo 700wx? Are there any cellphones that can play these songs?

No, you can’t directly play copy-protected songs you have purchased from iTunes on a Treo, because Apple hasn’t licensed the decoding software to Palm, which makes the Treo. The only way to make them playable on your Treo is via a laborious work-around, in which you burn the songs to CDs on your computer, then reimport them as nonprotected MP3 music files and manually input the artist and title data. After that, you could move them to the Treo and play them.

There are only a few cellphones that can directly play copy-protected music purchased from iTunes. One is the new iPhone, which comes out tomorrow from Apple itself, and contains a full-blown iPod that can hold more than 1,000 songs. The others are a handful of Motorola models, which contain a version of iTunes that can hold and play back up to 100 copy-protected songs.

Write to Walter S. Mossberg at mossberg@wsj.com