A: The built-in backup program in your iMacs, called Time Machine, doesn’t require Apple’s Time Capsule product to work. It will work with almost any brand of directly connected external hard disk.

For instance, I back up my home iMac to a Western Digital drive that’s connected to it via a cable.

As for hard-drive life, it’s my experience that many seem to die sooner or later, especially if they are used heavily. I don’t know if the ones inside the Time Capsule are especially fragile. But, in just the past six months, I’ve had an external hard disk from G-Tech die on me; seen an internal hard disk on my home Dell die for a second time; and discovered that the hard disk on my colleague’s MacBook died.

One way to protect against the failure of a local backup drive is to consider, in addition to using an external disk, backing up your data to an online backup service like Mozy, Carbonite or SugarSync.

My Dell has Microsoft Vista but I can upgrade free to the new Windows 7. However, I was told my antivirus software won’t be compatible and my email will change—the program will no longer be “Windows Mail.” What do you recommend?

A: I regard Windows 7 as much better than Vista, but you are correct that many antivirus programs will require upgrading and Windows Mail will go away during the upgrade. You’ll have to install a new email program, such as the very similar “Windows Live Mail,” which can import your messages. So, the question really is one of trade-offs. If you’re satisfied with Vista, and would rather not perform these program replacements, you should stand pat. If you don’t like Vista, and are anxious to replace it, then the hassles you describe could be worth it.

Will Office 2003 work with the new Windows 7 operating system?

A: Microsoft, which makes both products, says the answer is yes, though I haven’t tested it.

Is it possible that the Verizon Motorola Droid, which doesn’t work in Europe, could be turned into a “world phone” that could work on European cellphone networks via an app somebody might develop?

A: An app wouldn’t be able to do that for the current Verizon Droid. It’s a hardware issue.

Verizon’s Droid, like most Verizon phones, is built to run on a type of network called CDMA that isn’t used in Europe or most other countries outside the U.S., which use a network standard called GSM.

To run on these networks, the Droid, or any other current CDMA phone, would need an entirely different radio, or two radios, one for each type of network.

Verizon offers a handful of so-called “world phones,” which have both kinds of radios inside, but the Droid isn’t one of them. Motorola may well make a new model with two radios, or even a model with one radio that would work overseas, and I wouldn’t be surprised if it did so.

What could be done with an app is to allow the Droid to make so-called VOIP phone calls via the Internet.

In fact, while I haven’t checked, there may already be such an app for Android—the Droid’s operating system—that would do so. But, in many cases, making such Internet phone calls requires the user to be in range of a Wi-Fi network. Some carriers don’t allow such calls to be made over their cellular networks.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

A: That’s right. It’s a characteristic of Android, the Droid’s operating system made by Google, and it’s something I noted as a weakness when I reviewed the first Android phone over a year ago.

Even though the Droid comes with 16 gigabytes of memory, in the form of a removable card, apps can’t be stored on this memory card. They must be stored in a special area of internal memory, which in the case of the Droid totals only a measly 256 megabytes, about a fourth of one gigabyte. The memory card is reserved instead for things like documents, music, videos and pictures. That limits the total number of apps the phone can hold at any one time.

Google says the amount of internal memory allotted for apps is up to the hardware makers, and notes that the Droid has twice as much as the original Android phone. It also says that makers of complex apps that use things like graphics that are ancillary to the core app itself could theoretically offload these files to the memory cards.

But users of Apple’s competing iPhone can devote nearly all of its 16 gigabytes of memory to storing third-party apps, allowing many more apps to be stored on the phone.

I have all my data (addresses, calendar, notes) stored on my Palm Zire. I’d like to get an iPod Touch, but can’t figure out how to transfer the Palm calendar. Can you help? Or, do you know of any other “smart” handheld that will allow me to import my Palm data and give me Internet/email access?

A: There are various workarounds for doing the transfer to an iPod Touch, but, since you ask, there is another smart phone with great Internet capabilities that comes with a way to do it simply and directly: the Palm Pre. It’s based on a new and different operating system than your Zire is, called webOS, and is designed to sync with wireless contact and calendar sources rather than desktop programs.

But Palm has developed a one-time, one-way utility for transferring data from desktop software used by an older Palm to one of the wireless calendar and contact services with which the Pre was designed to sync. More information is at: http://bit.ly/2ivFI.

I want to buy a new computer and I really like the new iMac with the 27″ screen. I am 72 years old, which is one of the reasons I want the larger screen. Please tell me if you think my buying this iMac is a good idea. Is there some negative aspect of the iMac that I should be aware of?

A: I gave the new iMac with the huge screen a positive review, so I obviously think it’s a good computer. But, if by mentioning your age you mean to imply that you have vision issues, you should be aware that the new iMac’s screen isn’t just physically large, but is high resolution.

That allows it to pack a lot more content onto the screen, but, depending on what program you’re using, it can make the text small. Word processors, email programs and Web browsers usually allow you to enlarge text, but not all programs do.

The Mac itself has a system-wide zooming feature, but that makes some tasks harder to work with. I recommend you go to a store and play with the big iMac for a while to make sure you feel comfortable with its screen resolution.

You can find Mossberg’s Mailbox, and my other columns, online for free at the All Things Digital Web site, http://walt.allthingsd.com.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

Best Buy is offering a free upgrade to Windows 7 if you purchase a machine today that has Vista. Is it better to wait to buy after the release of Windows 7?

A: I’d say so. If you buy a Vista machine now, you’ll likely have to spend at least some time and effort upgrading, and you may run into at least minor issues, which is something that sometimes happens even with straightforward upgrades. Since PCs preloaded with Windows 7 are only two weeks away, it’s worth the wait, unless you are in dire need of a new PC right away.

With the end of Microsoft Money, are there any good alternatives to Quicken? I tried Quicken Online, but it is just too limited.

A: I haven’t reviewed it, but a program called Moneydance might be worth checking out. It runs on Windows, Mac and Linux, and claims to import data from Money and Quicken. Moneydance costs $40, but there’s a free trial. Information and downloads are is at moneydance.com.

I read that upgrading to Windows 7 deactivates the license key for any prior version of Windows, ruling out any chance of reversing the upgrade if it doesn’t work out for some reason.Is this true? If I am going to take the plunge into Windows 7, I want to make sure I can always go back if I’m unhappy.

A: Microsoft says that’s false. The company emailed me to say: “The upgrade process does not deactivate the product key for the previous version of Windows. If you need to uninstall Windows 7 and go back to your previous version of Windows, you can activate it using the original product key.”

You can find Mossberg’s Mailbox and my other columns at http://walt.allthingsd.com.

I live in Puerto Vallarta, Mexico, for six winter months. I would love to have a Kindle. Can I download additional books in Mexico or must I download all I think I’ll want to read before I go?

Yes, you can, but it’s a bit of a convoluted process. Amazon says that, if you are a U.S. customer temporarily outside the U.S., where the Kindle’s wireless downloading capability won’t work, you can “sideload” books over the Kindle’s USB cable — normally used for transferring audiobooks or photos — from your PC or Mac.

According to Amazon, here’s how you do this. First, order a Kindle book on the Amazon Web site from your computer and tell it to send it wirelessly to your Kindle. This will fail. But you can then go to the “Manage Your Kindle” page on the Amazon site, which lists all the Kindle books you’ve bought under the heading “Your Orders.” Select the one you want, and click on the drop-down list at the far right labeled “Download/Send to…”. Select “computer” as your destination, and the book will be downloaded to your PC or Mac as a file with the suffix “azw.” From there, you can manually drag this file into your Kindle using the USB cable.

My husband wants to buy a laptop, but I said not to get one with Vista and to wait for Windows 7. Am I right?

I agree that, if he can do so, he should wait for Windows 7. While it isn’t officially released, my experience with its pre-release version has convinced me that Windows 7 is much faster, less annoying, and more compatible with third-party hardware than Vista is. You can read my first impressions of Windows 7 at: http://bit.ly/r9xEP.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I have a PC with Windows XP, which I bought because my computer guru said to stay away from Vista. I read your column saying upgrading from XP to the new Windows 7 will be much more cumbersome than doing so from Windows Vista. So, what should I do now? Upgrade to Vista for a while so I can then move more smoothly to 7? Or wait, buy a separate Windows 7 computer in the fall, and just transfer my files and applications from the XP computer?

Putting budget considerations aside, I think the latter course would make more sense. The new machine with Windows 7 preloaded will probably give you smoother performance than one you upgraded twice to new operating systems in a matter of months. But, bear in mind that you will have to reinstall all your applications on the new Windows 7 computer, and that, depending on the terms of the applications’ licenses, you might even have to buy new copies. On the other hand, if you do the chain of upgrades, and don’t buy a new machine, you may be able to avoid this application problem, or at least much of it.

I appreciated your review of the Clickfree automatic backup drive. Does the backup it creates include the various folders and subfolders for data such as photos, or does it just create a huge single list?

The Clickfree software is primarily designed to back up, display and restore your files by their types — photos, music, text, email, spreadsheets, etc. Once it has performed a backup it lets you view and restore your files by these types. However, it will display the tree of all your folders and allow you to specify where it should search for these files. It also allows you to back up and restore entire folders, such as your My Documents folder, regardless of their contents. Detailed information, including a downloadable user manual, is available in the Support section of clickfree.com.

I am planning to buy one of the products you recently reviewed — a Western Digital My Book — and attach it directly to a port on my Internet router. Can I install antispyware and antivirus programs on the drive? If not, how will the data on this drive be protected?

Nothing is perfectly secure. The bad guys are clever, and you never say never. However, since this product isn’t an actual PC running Windows, viruses and spyware programs can’t likely run directly on it. Still, if one of your computers contains malicious software, and it can see the contents of the network drive, then the data on the drive could be endangered. I know of no way to install or run security programs on the drive. But the security software on your PC may protect the drive, if it is able to handle external drives across a network. Also, the firewall built into your network router will help. The product has some security measures built in, such as encrypting files when you use the optional feature that allows you to access the drive’s contents across the Internet.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Here are a few questions about computers I’ve received recently from people like you, and my answers. I have edited and restated the questions a bit, for readability.

I switched from PC to Mac a year ago, but now I am thinking of adding a Windows laptop. If I do, what kind of compatibility problem would I have? I would be using the laptop mostly to write, to send/receive email and to Web browse.

In the old days, there were compatibility problems, but most of those have gone away. Based on your simple predicted usage, I’d say that you should be fine. For instance, both Macs and PCs can interchangeably open and edit all of the major file types — JPG pictures, MP3 music, Microsoft Office documents, Adobe PDF files, etc. Email and instant messages can, of course, be exchanged between the two platforms, even if you are using different programs. And Macs understand Windows file extensions. Also, you can use both platforms simultaneously on the same home network to access the Internet.

In some cases, you might need different programs to open the same files on the two platforms. But even that obstacle has greatly diminished. For instance, programs like the Firefox and Safari Web browsers, Adobe Reader, iTunes, Microsoft Office, Google Earth, Picasa, Photoshop and many others come in native versions for both platforms that can handle the same files. And, of course, Web-based programs like Gmail and Yahoo Mail work on both. Sometimes, the same programs have different features and user interfaces on Windows and Macs, but I haven’t found these differences hard to master.

The biggest problems for average users are Quicken, whose Mac version is inferior and incompatible; Internet Explorer, which is no longer made for the Mac; and Microsoft Outlook, which is replaced on the Mac by a program called Entourage that is similar but uses a different file format. And networking can be tricky. In general, the Mac does a better job of seeing Windows PCs on a network than Windows does of seeing Macs.

I use Outlook Express for my email, and I store a lot of mail in local folders. Is there a simple way to back these up? If I buy a new computer, can they be transferred?

Yes. There are two methods. One is a manual method, which Microsoft explains in a detailed document at this Web site: support.microsoft.com/kb/270670.

The other, quicker, method is to obtain one of several utility programs that can back up your Outlook Express data and, in some cases, allow you to transfer it to another PC. I haven’t tested these in years, and thus can’t recommend one over another. But one example is a free program called Outlook Express Backup, which can be found at genie-soft.com/products/oeb. Another is a $40 program called Outlook Express Backup Wizard, which can be found at: outlook-express-backup.com.

Do you know of an iPhone GPS application that speaks directions? It would make the iPhone similar to a TomTom or Garvin GPS unit.

A: No, but Apple recently announced that, under its new 3.0 operating system for the iPhone, such programs will be possible. Several companies are believed to be working on them, and I expect them to be available later in the year. The reason none exist yet is partly legal, having to do with the licensing of the underlying maps.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

I am utterly fascinated with the iPhone. Dying to get one. I’ve been a Verizon Wireless person for 15 years and have never had a coverage problem in the metro Boston area. I don’t hear great things about AT&T’s 3G. Do you think it’s worth the switch?

While I believe the iPhone is a marvelous device, I have always advised that nobody should get any phone unless it is on a network that they are sure works to their satisfaction in the areas where they will use it. Personally, I find AT&T’s network adequate where I use it, and getting better, so I am happy with my iPhone. But there are many others who have either given up their iPhones out of frustration with AT&T, or who have decided against buying one because they prefer another carrier, or want to avoid AT&T.

So, my advice is to ask friends around Boston who have iPhones or other AT&T 3G devices how they feel about the network. You might also enter your ZIP Code at some Web sites that track overall carrier coverage and dead zones, like cellreception.com, or deadcellzones.com.

If this research suggests you should avoid AT&T, but you are still “dying” for an iPhone, you might consider the iPod Touch, which is essentially an iPhone without the cellphone inside. It lacks the iPhone’s camera, GPS and built-in microphone, but it does connect to the Internet via Wi-Fi and runs the vast majority of iPhone apps. It doesn’t carry any monthly fee or require a carrier contract.

How do I forward an email from Gmail? I don’t see any icon for forwarding messages like I do on other email programs.

Gmail hides a bunch of menu choices under the Reply icon in the upper-right-hand corner of open emails. If you click on the small downward arrow next to the Reply icon, you will see more actions you can take on the message, including Forward, Reply to All, Print and others.

I read your recent article on IE8 and installed it on my desktop. I did not notice in your article any mention of IE8 slowing the computer down significantly, but it has had this effect on my PC. Why didn’t you mention it? Can I uninstall IE8 and return to the prior version?

I didn’t mention the problem you are having because I never observed that Internet Explorer 8 caused any general slowdown of any of the multiple Windows PCs on which I tested it. I did warn that IE8 itself grew sluggish when it had a large number of Web sites open simultaneously in tabs, but, in my tests, even that didn’t slow down the whole computer.

However, you can indeed uninstall IE8 and return to the previous version. Microsoft has provided complete instructions, and even an automated uninstall program, at: support.microsoft.com/kb/957700.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

I downloaded Internet Explorer 8, but, unlike the old version, it isn’t presenting my bank’s Web page properly. Should I uninstall it and go back to the old version?

Not necessarily. There’s a compatibility button in IE8 you can click that may help render the bank’s page properly. It appears in the top toolbar, just to the right of the address field, when the browser detects that you are on a page that requires it. The button looks like a torn piece of paper.

This button is needed because older editions of Internet Explorer used some nonstandard, proprietary techniques for rendering Web pages. Some Web sites were designed with these techniques in mind, and only worked properly in IE, as opposed to other browsers. Ironically, with the new IE8, Microsoft is moving away from these proprietary technologies. So the compatibility button makes the new version of IE work like the older ones when it encounters a page that expects this.

Do I need a regular wired home phone line to get high-speed Internet service?

No. You can buy high-speed, or broadband, service from a cable company, which supplies the service over the same wire that brings in your cable TV signal, instead of a phone line. You can also obtain broadband service from some satellite services, or from a wireless phone company.

I have a one-year-old 24″ Apple iMac. I would like to burn my movies to Blu-ray discs to play on my Blu-ray player. Do I need an external Blu-ray burner/drive?

Yes. The drive inside your iMac can burn only CDs or DVDs, not Blu-ray discs. But there are external Blu-ray drives available for Macs.

• You can find Mossberg’s Mailbox, and my other columns, online free of charge at the All Things Digital Web site, http://walt.allthingsd.com.

To my mind, this is more a parenting issue than a technology one. The easiest method would be to join Facebook yourself and become one of your teens’ ”friends” on each account they have. That might not sit well with your kids, but if you’re willing to be tough, you could make that a condition of their being on Facebook. You could also insist they use the network’s extensive privacy controls to guard their detailed information and activities from strangers.

There is a paid service called YouDiligence that claims it will notify you if certain words appear on a child’s Facebook page. But it requires that you be one of your child’s Facebook friends, so it is mainly a time-saver. Also, because it focuses on words, it doesn’t flag photos or other Facebook activity.

Another paid service, called imView, automatically takes pictures of the screen of the PC your child uses, at intervals you select, and allows you to view these screen shots at your leisure, from any Internet-connected PC. Its maker touts this as a way to monitor Facebook activity. I haven’t tested either of these two services.

I want to transfer my Mini DV taped videos from my video camera to my Mac. But my new MacBook has no Firewire port, which is the only port my camera includes — only USB ports. Am I stuck?

Maybe not. One option would be to see if you can borrow a Mac or Windows PC that does have a Firewire port, convert the videos to digital files on that borrowed machine, and then transfer the resulting files to your new Mac using an external hard disk or flash drive. Obviously, you wouldn’t want to have to do this often.

Another option: A company called Pixela (pixela-1.com) claims to have a Firewire-to-USB cable meant for exactly your situation. It is for Windows only, but might well work if you installed and ran Windows on your Mac. However, a glance at the company’s Web site shows it is out of the version of the cable that works with the North American, as opposed to European, video standard. If you are in North America, you might check with the company to see if and when the correct version will be available. One important caution: I haven’t tested it, so don’t know how well it works.

My computer crashed last fall, and I lost thousands of iTunes songs. I would like to copy all the songs to my new computer from my iPod, which still contains them. However, iTunes allows only purchased songs to be returned. Is there software that would help me?

Yes. There are several utility programs designed to copy the contents of an iPod back to a Windows or Mac computer. The one I usually recommend, because I have found it works well, is called Music Rescue. It costs 10 British pounds, or about $15 at current exchange rates. It can be purchased at kennettnet.co.uk.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.

Does the new Palm Pre smart phone use the traditional Palm operating system and the many programs that have been written for it?

Palm’s Pre, which is due out later this year to compete with the iPhone and the BlackBerry, doesn’t use this older software, which was once the best smart-phone operating system, but has grown stale. It uses an entirely new operating system called the Palm webOS, which will have to attract developers willing to write new programs for it. It is a clean break from Palm’s previous hardware and software.

How does the Clickfree computer backup system you covered last week compare with Apple’s Time Machine or online backup services like Mozy or Carbonite?

Clickfree simplifies the chore of backing up files to an external hard disk. However, as I noted in the review, it doesn’t back up your whole hard disk, it doesn’t work automatically in the background, and it doesn’t create a backup physically distant from your computer.

Time Machine, which is built into the Macintosh operating system, automatically backs up your entire computer in the background and includes a very easy method for recovering files. It works with external hard disks. But it doesn’t work on Windows PCs, and it doesn’t create a remote backup over the Internet.

Mozy and Carbonite are online backup solutions. Their advantages are that they work unattended and create offsite backups. But they aren’t intended to back up an entire computer, they don’t create a local backup, and they carry service fees.

Does my 13-inch MacBook come with the capability to view PowerPoint files?

No. While Macs come out of the box with the ability to view and create files in the Microsoft Word and Adobe PDF formats, they don’t come with a PowerPoint viewer. In order to view (and create) PowerPoint files on a Mac, your best bet is to buy the Macintosh version of Microsoft Office, which includes PowerPoint itself. There are other methods as well. For instance, Apple’s own lower-priced iWork suite can also open PowerPoint files and create files in the PowerPoint format. And some Web-based office programs, like Google Docs, allow you to view PowerPoint files on Macs.

You can find Mossberg’s Mailbox, and my other columns, online free of charge at the new All Things Digital Web site, http://walt.allthingsd.com.